메뉴 건너뛰기




Volumn 123, Issue 1314, 2010, Pages 12-17

Realising the research power of complaints data

Author keywords

[No Author keywords available]

Indexed keywords

AUSTRALIA; EDITORIAL; HEALTH CARE PRACTICE; HEALTH CARE QUALITY; HEALTH SERVICES RESEARCH; MEDICAL CARE; MEDICOLEGAL ASPECT; NEW ZEALAND; PATIENT SAFETY; PATIENT SATISFACTION; UNITED STATES;

EID: 77952339471     PISSN: None     EISSN: 11758716     Source Type: Journal    
DOI: None     Document Type: Editorial
Times cited : (9)

References (30)
  • 2
    • 0034146799 scopus 로고    scopus 로고
    • Incidence and risk factors for adverse events and negligent care in Utah and Colorado in 1992
    • Thomas E, Studdert D, Burstin H, et al. Incidence and risk factors for adverse events and negligent care in Utah and Colorado in 1992. Medical Care 2000;38:261-271
    • (2000) Medical Care , vol.38 , pp. 261-271
    • Thomas, E.1    Studdert, D.2    Burstin, H.3
  • 4
    • 18844483083 scopus 로고    scopus 로고
    • Adverse events in New Zealand public hospitals I: Occurrence and impact
    • Davis P, Lay-Yee R, Briant R, et al. Adverse events in New Zealand public hospitals I: occurrence and impact. New Zealand Medical Journal 2002;115:U271.
    • (2002) New Zealand Medical Journal , vol.115
    • Davis, P.1    Lay-Yee, R.2    Briant, R.3
  • 5
    • 0035799063 scopus 로고    scopus 로고
    • Adverse events in British hospitals: Preliminary retrospective record review
    • Vincent C, Neale G, Woloshynowych M. Adverse events in British hospitals: preliminary retrospective record review. BMJ 2001;322:517-519
    • (2001) BMJ , vol.322 , pp. 517-519
    • Vincent, C.1    Neale, G.2    Woloshynowych, M.3
  • 6
    • 2942571128 scopus 로고    scopus 로고
    • The Canadian Adverse Events Study: The incidence of adverse events among hospital patients in Canada
    • Baker G, Norton P, Flintoft V. The Canadian Adverse Events Study: the incidence of adverse events among hospital patients in Canada. CMAJ 2004;170.
    • (2004) CMAJ , vol.170
    • Baker, G.1    Norton, P.2    Flintoft, V.3
  • 7
    • 18644383685 scopus 로고    scopus 로고
    • Five years after to Err is Human: What Have We Learned?
    • Leape L, Berwick D. Five years after To Err is Human: What Have We Learned? JAMA 2005;293:2384-2390
    • (2005) JAMA , vol.293 , pp. 2384-2390
    • Leape, L.1    Berwick, D.2
  • 8
    • 15844406670 scopus 로고    scopus 로고
    • The safety of Australian healthcare: 10 years after QAHCS. We need a patient safety initiative that captures the imagination of politicians, professionals and the public
    • Wilson R, Van Der Weyden M. The safety of Australian healthcare: 10 years after QAHCS. We need a patient safety initiative that captures the imagination of politicians, professionals and the public. Medical Journal of Australia 2005;182:260-261
    • (2005) Medical Journal of Australia , vol.182 , pp. 260-261
    • Wilson, R.1    Van Der Weyden, M.2
  • 9
    • 33244474024 scopus 로고    scopus 로고
    • Relationship between adverse events and quality of care complaints in New Zealand: A descriptive analysis of complainants and noncomplainants
    • Bismark M, Brennan T, Paterson R, Studdert D. Relationship between adverse events and quality of care complaints in New Zealand: a descriptive analysis of complainants and noncomplainants. Quality & Safety in Healthcare 2006;15:17-22.
    • (2006) Quality & Safety in Healthcare , vol.15 , pp. 17-22
    • Bismark, M.1    Brennan, T.2    Paterson, R.3    Studdert, D.4
  • 13
    • 77952323966 scopus 로고    scopus 로고
    • Ward M. Brisbane: Health Quality and Complaints Commission; 2009
    • Ward M. Brisbane: Health Quality and Complaints Commission; 2009.
  • 18
    • 13544254295 scopus 로고    scopus 로고
    • Nursing home consumer complaints and their potential role in assessing quality of care
    • Stevenson D. Nursing home consumer complaints and their potential role in assessing quality of care. Medical Care 2005;43:102-111
    • (2005) Medical Care , vol.43 , pp. 102-111
    • Stevenson, D.1
  • 19
    • 0037067128 scopus 로고    scopus 로고
    • Patient complaints and malpractice risk
    • Hickson G, Federspiel C, Pichert J, et al. Patient complaints and malpractice risk. JAMA 2002;287:2951-2957
    • (2002) JAMA , vol.287 , pp. 2951-2957
    • Hickson, G.1    Federspiel, C.2    Pichert, J.3
  • 21
    • 3242797561 scopus 로고    scopus 로고
    • Analysis of complaints lodged by patients attending Victorian hospitals, 1997-2001
    • Taylor D, Wolfe R, Cameron P. Analysis of complaints lodged by patients attending Victorian hospitals, 1997-2001. Medical Journal of Australia 2004;181:31-35
    • (2004) Medical Journal of Australia , vol.181 , pp. 31-35
    • Taylor, D.1    Wolfe, R.2    Cameron, P.3
  • 23
    • 0034146021 scopus 로고    scopus 로고
    • Negligent care and malpractice claiming behavior in Utah and Colorado
    • Studdert D, Thomas E, Burstin H, et al. Negligent care and malpractice claiming behavior in Utah and Colorado. Medical Care 2000;38:250-260
    • (2000) Medical Care , vol.38 , pp. 250-260
    • Studdert, D.1    Thomas, E.2    Burstin, H.3
  • 25
    • 33750140829 scopus 로고    scopus 로고
    • Missed and Delayed Diagnoses in the Ambulatory Setting: A Study of Closed Malpractice Claims
    • Gandhi TK, Kachalia A, Thomas EJ, et al. Missed and Delayed Diagnoses in the Ambulatory Setting: A Study of Closed Malpractice Claims. Annals of Internal Medicine 2006;145:488-496
    • (2006) Annals of Internal Medicine , vol.145 , pp. 488-496
    • Gandhi, T.K.1    Kachalia, A.2    Thomas, E.J.3
  • 26
    • 0037448346 scopus 로고    scopus 로고
    • Risk Factors for Retained Instruments and Sponges after Surgery
    • Gawande AA, Studdert DM, Orav EJ, et al. Risk Factors for Retained Instruments and Sponges after Surgery. N Engl J Med 2003;348:229-235
    • (2003) N Engl J Med , vol.348 , pp. 229-235
    • Gawande, A.A.1    Studdert, D.M.2    Orav, E.J.3
  • 28
    • 77952347126 scopus 로고    scopus 로고
    • Personal communication to M Bismark
    • Micalizzi DA. Personal communication to M Bismark. 2010.
    • (2010)
    • Micalizzi, D.A.1
  • 29
    • 77952346621 scopus 로고    scopus 로고
    • Section 6 Health and Disability Commissioner Act1994
    • Section 6 Health and Disability Commissioner Act1994.
  • 30
    • 77952329305 scopus 로고    scopus 로고
    • Rights 4(1) and 4(4) Code of Health and Disability Services Consumers' Rights 1996
    • Rights 4(1) and 4(4) Code of Health and Disability Services Consumers' Rights 1996.


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.