Telephone and web-based pediatric day surgery questionnaires

International Journal of Health Care Quality Assurance

Volumn 23, Issue 3, 2010, Pages 339-351

  Amari, Erica ^a   Vandebeek, Christine ^b   Montgomery, Carolyne J ^a   Skarsgard, Erik ^a   Ansermino, J Mark ^a  

^a BC CHILDREN S HOSPITAL   (Canada)

^b Howegroup Public Sector Consultants Inc   (Canada)

Author keywords

Canada; Customer satisfaction; Health services; Patient care; Patients; Quality assessment

Indexed keywords

AMBULATORY SURGERY; ARTICLE; CONSUMER; HEALTH CARE QUALITY; HUMAN; INTERNET; ORGANIZATION AND MANAGEMENT; PEDIATRICS; QUESTIONNAIRE; TELEPHONE; TIME; CONSUMER ATTITUDE;

AMBULATORY SURGICAL PROCEDURES; CONSUMER SATISFACTION; HUMANS; INTERNET; PEDIATRICS; QUALITY ASSURANCE, HEALTH CARE; QUESTIONNAIRES; TELEPHONE; TIME FACTORS; CONSUMER BEHAVIOR;

EID: 77951452319     PISSN: 09526862     EISSN: None     Source Type: Journal    
DOI: 10.1108/09526861011029398     Document Type: Article

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