Patient satisfaction: A key concept for evaluating and improving nursing services

Journal of Nursing Management

Volumn 7, Issue 1, 1999, Pages 19-28

  Merkouris, A ^a,c   Ifantopoulos, J ^b   Lanara, V ^b   Lemonidou, C ^b  

^a EVANGELISMOS HOSPITAL   (Greece)

^b UNIVERSITY OF ATHENS   (Greece)

^c NONE   (Greece)

Author keywords

[No Author keywords available]

Indexed keywords

HEALTH CARE QUALITY; HUMAN; NURSING; NURSING EVALUATION RESEARCH; ORGANIZATION AND MANAGEMENT; OUTCOME ASSESSMENT; PATIENT SATISFACTION; PSYCHOMETRY; REVIEW; STANDARD; TOTAL QUALITY MANAGEMENT;

HUMANS; NURSING EVALUATION RESEARCH; NURSING SERVICES; OUTCOME ASSESSMENT (HEALTH CARE); PATIENT SATISFACTION; PSYCHOMETRICS; QUALITY OF HEALTH CARE; TOTAL QUALITY MANAGEMENT;

EID: 0032611707     PISSN: 09660429     EISSN: None     Source Type: Journal    
DOI: 10.1046/j.1365-2834.1999.00101.x     Document Type: Article

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