메뉴 건너뛰기




Volumn 49, Issue 2, 2010, Pages 162-174

Evaluating decision making performance in the GDSS environment using data envelopment analysis

Author keywords

Data envelopment analysis; Decision efficiency; Group decision support system; Group decisions; Incentive

Indexed keywords

COLLABORATIVE WORK; COMMUNICATION MODE; CONTEXTUAL FACTORS; DECISION MAKING PROCESS; DECISION OUTCOME; DECISION PROCESS; DECISION RESOURCES; ECONOMIC EFFICIENCY; GROUP DECISION; GROUP DECISION SUPPORT SYSTEMS; GROUP DECISIONS; GROUP LEADERSHIP; INCENTIVE STRUCTURE; PERFORMANCE INDICATORS; SIGNIFICANT IMPACTS;

EID: 77951106535     PISSN: 01679236     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.dss.2010.02.002     Document Type: Article
Times cited : (14)

References (62)
  • 1
    • 0015897132 scopus 로고
    • Attraction toward the opposite sex as a determinant of physical proximity
    • Allegeier A.R., and Byrne D. Attraction toward the opposite sex as a determinant of physical proximity. Journal of Social Psychology 90 (1973) 213-219
    • (1973) Journal of Social Psychology , vol.90 , pp. 213-219
    • Allegeier, A.R.1    Byrne, D.2
  • 2
  • 3
    • 0027681877 scopus 로고
    • Maximum likelihood, consistency and data envelopment analysis: a statistical foundation
    • Banker R.D. Maximum likelihood, consistency and data envelopment analysis: a statistical foundation. Management Science 39 10 (1993) 1265-1273
    • (1993) Management Science , vol.39 , Issue.10 , pp. 1265-1273
    • Banker, R.D.1
  • 4
    • 0002649034 scopus 로고
    • A simulation study of hypotheses tests for differences in efficiencies
    • Banker R.D., and Chang H. A simulation study of hypotheses tests for differences in efficiencies. International Journal of Production Economics 39 1 (1995) 37-54
    • (1995) International Journal of Production Economics , vol.39 , Issue.1 , pp. 37-54
    • Banker, R.D.1    Chang, H.2
  • 5
    • 10244222088 scopus 로고    scopus 로고
    • Impact of information technology on public accounting firm productivity
    • Banker R.D., Chang H., and Kao Y. Impact of information technology on public accounting firm productivity. Journal of Information Systems 16 2 (2002) 209-222
    • (2002) Journal of Information Systems , vol.16 , Issue.2 , pp. 209-222
    • Banker, R.D.1    Chang, H.2    Kao, Y.3
  • 6
    • 0021497874 scopus 로고
    • Some models for estimating technical and scale inefficiencies in data envelopment analysis
    • Banker R.D., Charnes A., and Cooper W.W. Some models for estimating technical and scale inefficiencies in data envelopment analysis. Management Science 30 (1984) 91-107
    • (1984) Management Science , vol.30 , pp. 91-107
    • Banker, R.D.1    Charnes, A.2    Cooper, W.W.3
  • 7
    • 0025840068 scopus 로고
    • A model to evaluate variables impacting the productivity of software maintenance projects
    • Banker R.D., Dater D., Srikant M., and Kemerer C.F. A model to evaluate variables impacting the productivity of software maintenance projects. Management Science 37 1 (1991) 1-18
    • (1991) Management Science , vol.37 , Issue.1 , pp. 1-18
    • Banker, R.D.1    Dater, D.2    Srikant, M.3    Kemerer, C.F.4
  • 8
    • 0002076759 scopus 로고
    • Measuring gains in operational efficiency from information technology: a study of the Positran deployment at Hardee's Inc
    • Banker R.D., Kauffman R.J., and Morey R.C. Measuring gains in operational efficiency from information technology: a study of the Positran deployment at Hardee's Inc. Journal of Management Information Systems 7 2 (1990) 29-54
    • (1990) Journal of Management Information Systems , vol.7 , Issue.2 , pp. 29-54
    • Banker, R.D.1    Kauffman, R.J.2    Morey, R.C.3
  • 9
    • 41549134360 scopus 로고    scopus 로고
    • Evaluating contextual variables affecting productivity using data envelopment analysis
    • Banker R.D., and Natarajan R. Evaluating contextual variables affecting productivity using data envelopment analysis. Operations Research 56 1 (2009) 48-58
    • (2009) Operations Research , vol.56 , Issue.1 , pp. 48-58
    • Banker, R.D.1    Natarajan, R.2
  • 10
    • 0035677549 scopus 로고    scopus 로고
    • The effects of decision guidance and problem modeling on group decision-making
    • Barkhi R. The effects of decision guidance and problem modeling on group decision-making. Journal of Management Information Systems 18 3 (2001) 259-282
    • (2001) Journal of Management Information Systems , vol.18 , Issue.3 , pp. 259-282
    • Barkhi, R.1
  • 11
    • 2342570943 scopus 로고    scopus 로고
    • The influence of communication mode and incentive structure on GDSS process and outcomes
    • Barkhi R., Jacob V.S., and Pirkul H. The influence of communication mode and incentive structure on GDSS process and outcomes. Decision Support Systems 37 2 (2004) 287-305
    • (2004) Decision Support Systems , vol.37 , Issue.2 , pp. 287-305
    • Barkhi, R.1    Jacob, V.S.2    Pirkul, H.3
  • 12
    • 0032108252 scopus 로고    scopus 로고
    • A study of the effect of communication channel and authority on group decision process and outcomes
    • Barkhi R., Jacob V.S., Pipino L., and Pirkul H. A study of the effect of communication channel and authority on group decision process and outcomes. Decision Support Systems 22 (1998) 205-226
    • (1998) Decision Support Systems , vol.22 , pp. 205-226
    • Barkhi, R.1    Jacob, V.S.2    Pipino, L.3    Pirkul, H.4
  • 13
    • 21844501282 scopus 로고
    • Incentives and computing systems for team-based organizations
    • Barua A., Lee C.-H.S., and Whinston A.B. Incentives and computing systems for team-based organizations. Organization Science 4 2 (1995) 487-504
    • (1995) Organization Science , vol.4 , Issue.2 , pp. 487-504
    • Barua, A.1    Lee, C.-H.S.2    Whinston, A.B.3
  • 15
    • 84970242419 scopus 로고
    • The effects of group, task, context, and methodology variables on the usefulness of group support systems - a meta-analysis of experimental studies
    • Benbasat I., and Lim L.H. The effects of group, task, context, and methodology variables on the usefulness of group support systems - a meta-analysis of experimental studies. Small Group Research 24 4 (1993) 430-462
    • (1993) Small Group Research , vol.24 , Issue.4 , pp. 430-462
    • Benbasat, I.1    Lim, L.H.2
  • 16
    • 85048901989 scopus 로고
    • Some findings relevant to the great man theory of leadership
    • Borgatta E.F., and Bales R.F. Some findings relevant to the great man theory of leadership. American Sociological Review 19 (1954) 755-759
    • (1954) American Sociological Review , vol.19 , pp. 755-759
    • Borgatta, E.F.1    Bales, R.F.2
  • 20
    • 0000585046 scopus 로고
    • Evaluating program and managerial efficiency: an application of data envelopment analysis to program follow through
    • Charnes A., Cooper W.W., and Rhodes E. Evaluating program and managerial efficiency: an application of data envelopment analysis to program follow through. Management Science 27 6 (1981) 668-697
    • (1981) Management Science , vol.27 , Issue.6 , pp. 668-697
    • Charnes, A.1    Cooper, W.W.2    Rhodes, E.3
  • 21
    • 0006607612 scopus 로고
    • Implementations of robotics: identifying efficient implementers
    • Cook W.D., Johnston D.A., and McCutcheon D. Implementations of robotics: identifying efficient implementers. Omega 20 2 (1992) 227-239
    • (1992) Omega , vol.20 , Issue.2 , pp. 227-239
    • Cook, W.D.1    Johnston, D.A.2    McCutcheon, D.3
  • 22
    • 84925910978 scopus 로고
    • Nonverbal compensatory reactions to changes in interpersonal proximity
    • Coutts L.M., and Ledden M. Nonverbal compensatory reactions to changes in interpersonal proximity. Journal of Social Psychology 102 (1977) 283-290
    • (1977) Journal of Social Psychology , vol.102 , pp. 283-290
    • Coutts, L.M.1    Ledden, M.2
  • 23
    • 0001229241 scopus 로고
    • Organizational information requirements, media richness and structural design
    • Daft R.L., and Lengel R.H. Organizational information requirements, media richness and structural design. Management Science 32 5 (1986) 554-571
    • (1986) Management Science , vol.32 , Issue.5 , pp. 554-571
    • Daft, R.L.1    Lengel, R.H.2
  • 24
    • 50249186432 scopus 로고    scopus 로고
    • Media, tasks, and communication processes: a theory of media synchronicity
    • Dennis A.R., Fuller R.M., and Valacich J.S. Media, tasks, and communication processes: a theory of media synchronicity. MIS Quarterly 32 3 (2008) 575-600
    • (2008) MIS Quarterly , vol.32 , Issue.3 , pp. 575-600
    • Dennis, A.R.1    Fuller, R.M.2    Valacich, J.S.3
  • 25
    • 0001785005 scopus 로고
    • Shifting foundations in group support system research
    • Jessup L.M., and Valacich J.S. (Eds), Macmillan Publishing Co., New York, NY
    • DeSanctis G. Shifting foundations in group support system research. In: Jessup L.M., and Valacich J.S. (Eds). Group Support Systems: New Perspectives (1993), Macmillan Publishing Co., New York, NY
    • (1993) Group Support Systems: New Perspectives
    • DeSanctis, G.1
  • 26
    • 0023344241 scopus 로고
    • A foundation for the study of group decision support systems
    • DeSanctis G., and Gallupe R.B. A foundation for the study of group decision support systems. Management Science 33 5 (1987) 589-609
    • (1987) Management Science , vol.33 , Issue.5 , pp. 589-609
    • DeSanctis, G.1    Gallupe, R.B.2
  • 28
    • 0009735052 scopus 로고
    • Nick experimentation: selected results concerning effectiveness of meeting support technology
    • Ellis C.A., Rein G.L., and Jarvenpaa S.L. Nick experimentation: selected results concerning effectiveness of meeting support technology. Journal of Management Information System 6 3 (1990) 7-24
    • (1990) Journal of Management Information System , vol.6 , Issue.3 , pp. 7-24
    • Ellis, C.A.1    Rein, G.L.2    Jarvenpaa, S.L.3
  • 29
    • 0032223737 scopus 로고    scopus 로고
    • An assessment of group support systems experimental research: methodology and results
    • Fjermestad J., and Hiltz S.R. An assessment of group support systems experimental research: methodology and results. Journal of Management Information Systems 15 3 (1999) 7-150
    • (1999) Journal of Management Information Systems , vol.15 , Issue.3 , pp. 7-150
    • Fjermestad, J.1    Hiltz, S.R.2
  • 31
    • 55249099872 scopus 로고    scopus 로고
    • Computer-based support for group problem-finding: an experimental investigation
    • Gallupe R.B., DeSanctis G., and Dickson G.W. Computer-based support for group problem-finding: an experimental investigation. MIS Quarterly 12 2 (1998) 277-296
    • (1998) MIS Quarterly , vol.12 , Issue.2 , pp. 277-296
    • Gallupe, R.B.1    DeSanctis, G.2    Dickson, G.W.3
  • 33
    • 10344221514 scopus 로고
    • Can DSS technology improve group decision performance for end users? An experimental study
    • Gundersen D.E., Davis D.L., and Davis D.F. Can DSS technology improve group decision performance for end users? An experimental study. Journal of End User Computing 7 2 (1995) 3-10
    • (1995) Journal of End User Computing , vol.7 , Issue.2 , pp. 3-10
    • Gundersen, D.E.1    Davis, D.L.2    Davis, D.F.3
  • 34
    • 0030353107 scopus 로고    scopus 로고
    • Effects of communication mode and prediscussion information distribution characteristics on information exchange in groups
    • Hightower R.T., and Sayeed L. Effects of communication mode and prediscussion information distribution characteristics on information exchange in groups. Information Systems Research 7 4 (1996) 451-465
    • (1996) Information Systems Research , vol.7 , Issue.4 , pp. 451-465
    • Hightower, R.T.1    Sayeed, L.2
  • 35
    • 0011006867 scopus 로고
    • Group decision support: the effects of designated human leaders and statistical feedback in computerized conferences
    • Hiltz S.R., Johnson K., and Turoff M. Group decision support: the effects of designated human leaders and statistical feedback in computerized conferences. Journal of Management Information Systems 8 2 (1991) 81-108
    • (1991) Journal of Management Information Systems , vol.8 , Issue.2 , pp. 81-108
    • Hiltz, S.R.1    Johnson, K.2    Turoff, M.3
  • 36
    • 0001135872 scopus 로고
    • The effect of GDSS and elected leadership on small group meetings
    • Ho T.H., and Raman K.S. The effect of GDSS and elected leadership on small group meetings,. Journal of Management Information Systems 8 2 (1991) 109-133
    • (1991) Journal of Management Information Systems , vol.8 , Issue.2 , pp. 109-133
    • Ho, T.H.1    Raman, K.S.2
  • 38
    • 0842281937 scopus 로고    scopus 로고
    • Effects of participative and directive leadership in electronic groups
    • Kahai S.S., Sosik J.J., and Avolio B.J. Effects of participative and directive leadership in electronic groups. Group & Organization Management 29 1 (2004) 67-105
    • (2004) Group & Organization Management , vol.29 , Issue.1 , pp. 67-105
    • Kahai, S.S.1    Sosik, J.J.2    Avolio, B.J.3
  • 39
    • 34548486482 scopus 로고    scopus 로고
    • Efficiency of critical incident management systems: Instrument development and validation
    • Kim J.K., Sharman R., Rao H.R., and Upadhyaya S. Efficiency of critical incident management systems: Instrument development and validation. Decision Support Systems 44 (2007) 235-250
    • (2007) Decision Support Systems , vol.44 , pp. 235-250
    • Kim, J.K.1    Sharman, R.2    Rao, H.R.3    Upadhyaya, S.4
  • 40
    • 0036390755 scopus 로고    scopus 로고
    • Coordination structures and system restrictiveness in distributed group support systems
    • Kim Y., Hiltz S.R., and Turoff M. Coordination structures and system restrictiveness in distributed group support systems. Decision Support Systems 11 5 (2002) 379-404
    • (2002) Decision Support Systems , vol.11 , Issue.5 , pp. 379-404
    • Kim, Y.1    Hiltz, S.R.2    Turoff, M.3
  • 41
    • 0034435191 scopus 로고    scopus 로고
    • Information technology value through different normative lenses
    • Lee B., and Menon N.M. Information technology value through different normative lenses. Journal of Management Information Systems 16 4 (2000) 99-119
    • (2000) Journal of Management Information Systems , vol.16 , Issue.4 , pp. 99-119
    • Lee, B.1    Menon, N.M.2
  • 43
    • 9144266376 scopus 로고    scopus 로고
    • DSS effectiveness in marketing resource allocation decisions: reality vs. perception
    • Lilien G.L., Van Bruggen G.H., and Starke K. DSS effectiveness in marketing resource allocation decisions: reality vs. perception. Information Systems Research 15 3 (2004) 216-235
    • (2004) Information Systems Research , vol.15 , Issue.3 , pp. 216-235
    • Lilien, G.L.1    Van Bruggen, G.H.2    Starke, K.3
  • 44
    • 0028524221 scopus 로고
    • Interacting effects of GDSS and leadership
    • Lim L.H., Raman K.S., and Wei K.K. Interacting effects of GDSS and leadership. Decision Support Systems 12 3 (1994) 199-211
    • (1994) Decision Support Systems , vol.12 , Issue.3 , pp. 199-211
    • Lim, L.H.1    Raman, K.S.2    Wei, K.K.3
  • 46
    • 0029537737 scopus 로고
    • Design & natural science research on information technology
    • March S., and Smith G.F. Design & natural science research on information technology. Decision Support Systems 15 (1995) 251-266
    • (1995) Decision Support Systems , vol.15 , pp. 251-266
    • March, S.1    Smith, G.F.2
  • 50
    • 25444481032 scopus 로고    scopus 로고
    • Design and evaluation of an intelligent decision support system for nuclear emergencies
    • Papamichail K.N., and French S. Design and evaluation of an intelligent decision support system for nuclear emergencies,. Decision Support Systems 41 (2005) 84-111
    • (2005) Decision Support Systems , vol.41 , pp. 84-111
    • Papamichail, K.N.1    French, S.2
  • 51
    • 1842710164 scopus 로고    scopus 로고
    • A multiple-criteria framework for evaluation of decision support systems
    • Phillips-Wren G.E., Hahn E.D., and Forgionne G.A. A multiple-criteria framework for evaluation of decision support systems. Omega 32 (2004) 323-332
    • (2004) Omega , vol.32 , pp. 323-332
    • Phillips-Wren, G.E.1    Hahn, E.D.2    Forgionne, G.A.3
  • 52
    • 0000012462 scopus 로고
    • Decision support system effectivemess: a review and an empirical test
    • Sharda R., Barr S.H., and McDonnell J.C. Decision support system effectivemess: a review and an empirical test. Management Science 34 2 (1988) 139-157
    • (1988) Management Science , vol.34 , Issue.2 , pp. 139-157
    • Sharda, R.1    Barr, S.H.2    McDonnell, J.C.3
  • 53
    • 0000898845 scopus 로고
    • An analysis of variance test for normality (complete samples)
    • Shapiro S.S., and Wilk M.B. An analysis of variance test for normality (complete samples). Biometrika 52 (1965) 591-611
    • (1965) Biometrika , vol.52 , pp. 591-611
    • Shapiro, S.S.1    Wilk, M.B.2
  • 54
    • 0032073823 scopus 로고    scopus 로고
    • Group decision support systems and incentive structures
    • Shirani A., Aiken M., and Paolillo J.G. Group decision support systems and incentive structures. Information & Management 33 5 (1998) 231-240
    • (1998) Information & Management , vol.33 , Issue.5 , pp. 231-240
    • Shirani, A.1    Aiken, M.2    Paolillo, J.G.3
  • 55
    • 84965761571 scopus 로고
    • Media symbolism, media richness and media choice in organizations: a symbolic interactionist perspective
    • Trevino L., Lengel R., and Daft R. Media symbolism, media richness and media choice in organizations: a symbolic interactionist perspective. Communications Research 14 5 (1987) 553-575
    • (1987) Communications Research , vol.14 , Issue.5 , pp. 553-575
    • Trevino, L.1    Lengel, R.2    Daft, R.3
  • 56
    • 0019928182 scopus 로고
    • Computer support for group versus individual decisions
    • Turoff M., and Hiltz S.R. Computer support for group versus individual decisions. IEEE Transactions on Communications 30 1 (1982) 82-90
    • (1982) IEEE Transactions on Communications , vol.30 , Issue.1 , pp. 82-90
    • Turoff, M.1    Hiltz, S.R.2
  • 58
    • 0343628267 scopus 로고
    • Analysis of interorganizational information sharing
    • Whang S. Analysis of interorganizational information sharing. Journal of Organizational Computing 3 3 (1993) 257-277
    • (1993) Journal of Organizational Computing , vol.3 , Issue.3 , pp. 257-277
    • Whang, S.1
  • 60
    • 20444473352 scopus 로고    scopus 로고
    • Emergent leadership in virtual teams: what do emergent leaders do?
    • Yoo Y., and Alavi M. Emergent leadership in virtual teams: what do emergent leaders do?. Information and Management 14 (2004) 27-58
    • (2004) Information and Management , vol.14 , pp. 27-58
    • Yoo, Y.1    Alavi, M.2
  • 61
    • 33845508787 scopus 로고
    • Interactivity and communication mode choice in ongoing management groups
    • Zack M.H. Interactivity and communication mode choice in ongoing management groups. Information Systems Research 4 3 (1993) 207-239
    • (1993) Information Systems Research , vol.4 , Issue.3 , pp. 207-239
    • Zack, M.H.1
  • 62
    • 0001532071 scopus 로고    scopus 로고
    • A theory of Task/technology fit and group support systems effectiveness
    • Zigurs I., and Buckland B.K. A theory of Task/technology fit and group support systems effectiveness. MIS Quarterly 22 3 (1998) 313-334
    • (1998) MIS Quarterly , vol.22 , Issue.3 , pp. 313-334
    • Zigurs, I.1    Buckland, B.K.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.