Persuasive robotic assistant for health self-management of older adults: Design and evaluation of social behaviors

International Journal of Human Computer Studies

Volumn 68, Issue 6, 2010, Pages 386-397

  Looije, Rosemarijn ^a   Neerincx, Mark A ^a,b   Cnossen, Fokie ^c  

^a TNO   (Netherlands)

^b DELFT UNIVERSITY OF TECHNOLOGY   (Netherlands)

^c UNIVERSITY OF GRONINGEN   (Netherlands)

Author keywords

Health care; Human robot interaction; Persuasive computing

Indexed keywords

EMOTIONAL EXPRESSIONS; HUMAN ROBOT INTERACTIONS; LARGE GROUPS; OLDER ADULTS; ROBOTIC ASSISTANTS; SELF MANAGEMENT; SOCIAL BEHAVIOR; TURN-TAKING; VIRTUAL CHARACTER;

HEALTH; HUMAN COMPUTER INTERACTION; HUMAN ROBOT INTERACTION; MAN MACHINE SYSTEMS;

SURFACE CHEMISTRY;

EID: 77950516549     PISSN: 10715819     EISSN: 10959300     Source Type: Journal    
DOI: 10.1016/j.ijhcs.2009.08.007     Document Type: Article

References (48)

1. Bartneck C. Interacting with an embodied emotional character. Proceedings of the 2003 International Conference on Designing Pleasurable Products and Interfaces (2003), ACM, New York 55-60
2. Bickmore, T., Gruber, A., Picard, R., 2004. Establishing the computer-patient working alliance in automated health behavior change interventions. Patient Education and Counseling.
3. Bigelow J.H., Cretin S., Solomon M., Wu S.Y., Cherry J.C., Cobb H., et al. Patient Compliance with and Attitudes Towards Health Buddy (2000), RAND Corporation, Santa Monica
4. Blanson Henkemans O.A., van der Boog P.J.M., Lindenberg J., van der Mast C.A.P.G., Neerincx M.A., and Zwetsloot-Schonk B.J.H.M. An online lifestyle diary with a persuasive computer assistant providing feedback on self-management. Technology and Health Care 17 3 (2009) 253-267
5. Blanson-Henkemans O., Fisk A.D., Lindenberg J., van der Mast C.A.P.G., Neerincx M.A., and Rogers W.A. A Computer Assistant for Supervision of Self-care and Improvement of Health Literacy (2007), APA, Washington, DC
6. Blanson-Henkemans, O.A., Rogers, W.A., Fisk, A.D., Neerincx, M.A., Lindenberg, J., van der Mast, C., 2008. Usability of an adaptive computer assistant that improves the management of care tasks and health literacy among older adults. Methods of Information in Medicine: Special Topic Issue on Smart Homes and Ambient Assisted Living in an Aging Society.
7. Cassell J., and Bickmore T. External manifestations of trustworthiness in the interface. Communications of the ACM 43 (2000) 50-56
8. Coyle D., Doherty G., Matthews M., and Sharry J. Computers in talk-based mental health interventions. Interacting with Computers 19 (2007) 545-562
9. Czaja S.J., and Lee C.C. The impact of aging on access to technology. Universal Access in the Information Society 5 (2007) 341-349
10. de Haan G., Blanson-Henkemans O., and Aluwalia A. Personal assistants for healthcare treatment at home. Proceedings of the Annual Conference of the European Association of Cognitive Ergonomics (2005) 225-231
11. de Ruyter B., Saini P., Markopoulos P., and van Breemen A. Assessing the effects of building social intelligence in a robotic interface for the home. Interacting with Computers 17 (2005) 522-541
12. Fogg B.J. Persuasive Technology: Using Computers to Change What We Think and Do (2002), Morgan Kaufmann, San Francisco, CA
13. Fong T., Nourbakhsh I., and Dautenhahn K. A survey of socially interactive robots. Robotics and Autonomous Systems 42 (2003) 143-166
14. Gockley R., and Mataric M.J. Encouraging physical therapy compliance with a hands-off mobile robot. ACM SIGCHI/SIGART Human-Robot Interaction 2006 (2006), ACM, New York 150-155
15. Goetz J., Kiesler S., and Powers A. Matching robot appearance and behavior to tasks to improve human-robot cooperation. IEEE Ro-Man 2003 (2003), IEEE, Piscataway 55-60
16. Goldberg L.R. The development of markers for the Big-Five factor structure. Psychological Assessment 4 (1992) 26-42
17. Jussim L., Yen H.J., and Aiello J.R. Self-consistency, self-enhancement, and accuracy in reactions to feedback. Journal of Experimental Social Psychology 31 (1995) 322-356
18. Kidd, C.D., 2003. Sociable robots: the role of presence and task in human-robot interaction. Master Thesis MIT, Boston.
19. Kidd C.D., and Breazeal C. Designing a sociable robot system for weight maintenance. IEEE Consumer Communication and Networking Conference (2006), IEEE, Piscataway
20. Kidd C.D., Taggart W., and Turkle S. A sociable robot to encourage social interaction among the elderly. ICRA 2006 (2006), IEEE, Piscataway 3972-3976
21. Kriglstein S., and Wallner G. HOMIE: an artificial companion for elderly people. Conference on Human Factors in Computing Systems (2005), ACM, New York 2094-2098
22. Kuijten, L.L.P.J.M., 2006. Patient's emotional expressiveness towards a human or digital assistant. Master's Thesis-Cognitive Psychology, University Maastricht.
23. Lee J.D., and See K.A. Trust in automation: designing for appropriate reliance. Human Factors 46 (2004) 50-81
24. Lee K.M., Jung Y., Kim J., and Kim S.R. Are physically embodied social agents better than disembodied social agents?: the effects of physical embodiment, tactile interaction, and people's loneliness in human-robot interaction. International Journal of Human-Computer Studies 64 (2006) 962-973
25. Liu, K., Picard, R., 2005. Embedded empathy in continuous, interactive health assessment. CHI Workshop on HCI Challenges in Health Assessment.
26. Looije R., Cnossen F., and Neerincx M.A. Incorporating guidelines for health assistance into a socially intelligent robot. Ro-man, 2006 (2006), IEEE, Piscataway 515-520
27. Loquendo 2007. 〈www.loquendo.com〉 Available: 〈www.loquendo.com〉
28. Miller W.R., and Rollnick S. Motivational Interviewing: Preparing People to Change Addictive Behavior (1991), Guilford Press, New York
29. Moreno R., Mayer R.E., Spires H.A., and Lester J.C. The case for social agency in computer-based teaching: do students learn more deeply when they interact with animated pedagogical agents?. Cognition and Instruction 2 19 (2001) 177-213
30. Muir B.M. Trust in automation: part I. Theoretical issues in the study of trust and human intervention in automated systems. Ergonomics 37 (1994) 1905-1922
31. Neerincx M.A., Cremers A.H.M., Kessens J.M., Van Leeuwen D.A., and Truong K.P. Attuning speech-enabled interfaces to user and context for inclusive design: technology, methodology and practice. Universal Access in the Information Society 8 (2008)
32. Neerincx M.A., and Lindenberg J. Situated cognitive engineering for complex task environments. In: Schraagen J.M.C., Militello L., Ormerod T., and Lipshitz R. (Eds). Naturalistic Decision Making and Macrocognition (2008), Ashgate Publishing Limited, Aldershot, UK 373-390
33. Neerincx M.A., and Streefkerk J.W. Interacting in desktop and mobile context: emotion, trust and task performance. Proceedings of the First European Symposium on Ambient Intelligence (EUSAI) (2003), Springer-Verlag, Eindhoven, The Netherlands
34. Picard R.W. Affective Computing (1997), MIT Press, Cambridge, MA
35. Reeves B., and Nass C. The Media Equation: How People Treat Computers, Television, and New Media Like Real People and Places (1996), Cambridge University Press, New York, NY
36. Rogers, C.R., 1951. Client-Centered Therapy: its Current Practice, Implications, and Theory. Houghton Mifflin, Boston.
37. Rosson M.B., and Carroll J.M. Usability Engineering: Scenario-based Development of Human-Computer Interaction (2001), Morgan Kaufmann
38. Ruttkay Z.M., Zwiers J., Van Welbergen H., and Reidsma D. Towards a Reactive Virtual Trainer (2006), Springer-Verlag, Berlin pp. 292-303
39. Shinozawa K., Naya F., Yamato J., and Kogure K. Differences in effect of robot and screen agent recommendations on human decision-making. International Journal of Human-Computer Studies 62 (2005) 267-279
40. Triplett N. The dynamogenic factors in pacemaking and competition. The American Journal of Psychology 9 (1898) 507-533
41. United Nations, 2002. World population ageing 1950-2050. 〈http://www.un.org/esa/population/publications/worldageing19502050〉 Available: 〈http://www.un.org/esa/population/publications/worldageing19502050〉
42. van Breemen, A.J.N., 2004. Bringing robots to life: applying principles of animation to robots. In: Proceedings of Shaping Human-Robot Interaction Workshop, CHI 2004.
43. van Dijken G.D., Niesink I.A., and Schrijvers A.J.P. Telehealth in de Verenigde Staten (2005), U.M.C, Utrecht
44. Van Vliet, A.J., 2001. Effecten van teamsamenstelling op het moreel van uitgezonden militairen (Effects of teamcomposition on the morale of dispatched soldiers) (Rep. No. TM-01-A0404). Soesterberg: TNO technische menskunde.
45. Venkatesh V., Morris M.G., Davis G.B., and Davis F.D. User acceptance of information technology: toward a unified view. MIS Quarterly 27 (2003) 425-478
46. Wainer J., Feil-Seifer D., Shell D., and Mataric M. The role of physical embodiment in human-robot interaction. Ro-man, 2006 (2006), IEEE, Piscataway 117-122
47. WHO, 2003. Adherence to long-term therapies. 〈http://www.who.int/bookorders/anglais/detart1.jsp?sesslan=1&codlan=1&codcol=15&codcch=526〉 Available: 〈http://www.who.int/bookorders/anglais/detart1.jsp?sesslan=1&codlan=1&codcol=15&codcch=526〉.
48. Wild S., Roglic G., Green A., Sicree R., and King H. Global prevalence of diabetes. Diabetes Care 27 (2004) 1047-1053