Improving patient education by an in-service communication training for health care providers at a cancer ward: Communication climate, patient satisfaction and the need of lasting implementation

Patient Education and Counseling

Volumn 78, Issue 3, 2010, Pages 402-408

  Visser, Adriaan ^a   Wysmans, Michel ^b  

^a HELEN DOWLING INSTITUTE   (Netherlands)

^b The Maia Foundation   (Netherlands)

Author keywords

Cancer; Communication training; Hospital department; Implementation; Patient education; Satisfaction

Indexed keywords

ARTICLE; BUDGET; COMMUNICATION SKILL; HEALTH CARE FACILITY; HEALTH CARE ORGANIZATION; HEALTH CARE PERSONNEL; HEALTH CARE QUALITY; NURSE; ONCOLOGY WARD; PATIENT EDUCATION; PATIENT SATISFACTION; PHYSICIAN; PRIORITY JOURNAL;

COMMUNICATION; COUNSELING; CROSS-SECTIONAL STUDIES; DATA COLLECTION; HEALTH PERSONNEL; HUMANS; NETHERLANDS; ONCOLOGY SERVICE, HOSPITAL; ORGANIZATIONAL CULTURE; PATIENT EDUCATION AS TOPIC; PATIENT SATISFACTION; PROFESSIONAL-PATIENT RELATIONS; PROGRAM EVALUATION; QUALITY OF HEALTH CARE; QUESTIONNAIRES; STAFF DEVELOPMENT; TIME FACTORS;

EID: 77950366469     PISSN: 07383991     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.pec.2010.01.011     Document Type: Article

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