Effort-reward imbalance and one-year change in neck-shoulder and upper-extremity pain among call center computer operators

Scandinavian Journal of Work, Environment and Health

Volumn 36, Issue 1, 2010, Pages 42-53

  Krause, Niklas ^a   Burgel, Barbara ^b   Rempel, David ^a  

^a UNIVERSITY OF CALIFORNIA   (United States)

^b UNIVERSITY OF CALIFORNIA   (United States)

Author keywords

ERI; Job stress; MSD; Musculoskeletal disorder; Occupational epidemiology; Prospective study; Video display terminal; Video display unit

Indexed keywords

BEHAVIORAL RESPONSE; CALL CENTER; COMPUTER; DISEASE PREVALENCE; OCCUPATIONAL EXPOSURE; QUESTIONNAIRE SURVEY; RISK FACTOR;

ADULT; AGED; ANTHROPOMETRY; ARM; ARTICLE; BEHAVIORAL RISK FACTOR SURVEILLANCE SYSTEM; CALL CENTER OPERATOR; DEMOGRAPHY; DISEASE ASSOCIATION; EFFORT REWARD IMBALANCE; ERGONOMICS; EXERCISE; FEMALE; HEALTH SURVEY; HOME; HUMAN; HUMAN COMPUTER INTERACTION; INTERVENTION STUDY; LEISURE; LIMB PAIN; MALE; MANUAL LABOR; MUSCULOSKELETAL PAIN; NECK PAIN; OPERATOR; PAIN ASSESSMENT; PHYSICAL ACTIVITY; PRIORITY JOURNAL; PROSPECTIVE STUDY; QUESTIONNAIRE; REWARD; SHOULDER PAIN; TREATMENT DURATION; WORK; WORKER; WORKLOAD; BIOENGINEERING; CLINICAL TRIAL; COMPUTER; CONTROLLED CLINICAL TRIAL; CONTROLLED STUDY; JOB SATISFACTION; MIDDLE AGED; MUSCULOSKELETAL DISEASE; OCCUPATIONAL DISEASE; PSYCHOLOGICAL ASPECT; RANDOMIZED CONTROLLED TRIAL; ARM PAIN; MAJOR CLINICAL STUDY; OCCUPATIONAL HAZARD; PREDICTION; PREVALENCE; RISK FACTOR; SCORING SYSTEM;

ADULT; AGED; COMPUTERS; FEMALE; HUMAN ENGINEERING; HUMANS; JOB SATISFACTION; LEISURE ACTIVITIES; MALE; MIDDLE AGED; MUSCULOSKELETAL DISEASES; NECK PAIN; OCCUPATIONAL DISEASES; PROSPECTIVE STUDIES; SHOULDER PAIN; WORKLOAD; YOUNG ADULT;

EID: 77949911481     PISSN: 03553140     EISSN: 1795990X     Source Type: Journal    
DOI: 10.5271/sjweh.2881     Document Type: Article

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