Research on the customer service system for diesel engine industry

IE and EM 2009 - Proceedings 2009 IEEE 16th International Conference on Industrial Engineering and Engineering Management

Volumn , Issue , 2009, Pages 1380-1383

  Kong, Lingbo ^a   Yu, Kaichao ^a  

^a KUNMING UNIVERSITY OF SCIENCE AND TECHNOLOGY   (China)

Author keywords

Call center; Customer service; Diesel engine; Maintaining bill

Indexed keywords

CALL CENTERS; COMMERCIAL MODE; COMMUNICATION TECHNOLOGIES; CUSTOMER SERVICE; CUSTOMER SERVICE SYSTEMS; CUSTOMER SERVICES; ECONOMY AND SOCIETY; EXISTING SYSTEMS;

CUSTOMER SATISFACTION; ENGINES; INDUSTRIAL ENGINEERING; SALES;

DIESEL ENGINES;

EID: 77949462686     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/ICIEEM.2009.5344403     Document Type: Conference Paper

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