Strategic, political, and cultural aspects of IT implementation: Improving the efficacy of an IT system in a large hospital

Journal of Healthcare Management

Volumn 54, Issue 3, 2009, Pages 191-206

  Wurster, Christina J ^a   Lichtenstein, Benyamin B ^b   Hogeboom, Tasha ^b  

^a Heart Rhythm Society   (United States)

^b UNIVERSITY OF MASSACHUSETTS BOSTON   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

COST CONTROL; CULTURAL FACTOR; HEALTH SERVICE; HOSPITAL COST; HOSPITAL MANAGEMENT; HOSPITAL PLANNING; INFORMATION DISSEMINATION; INFORMATION PROCESSING; INFORMATION TECHNOLOGY; ORGANIZATION; PATIENT REFERRAL; PATIENT SATISFACTION; POLITICS; QUALITY CONTROL; REGISTRATION; REVIEW; STRATEGIC PLANNING;

EID: 77949390586     PISSN: 10969012     EISSN: None     Source Type: Journal    
DOI: 10.1097/00115514-200905000-00009     Document Type: Review

References (23)

1. Ancona, D., T. Kochan, M. Scully, J. Van Maanen, and D. E. Westney. 2005. Managing for the Future: Organizational Behavior and Processes, 3rd ed. Cincinnati, OH: South-Western College Publishing.
2. Andre, B., R. Inger, J. Loge, T. Rannestad, H. Laerum, and S. Kaasa. 2008. "Experiences with the Implementation of Computerized Tools in Health Care Units: A Review Article." International Journal of Human-Computer Interaction 24 (8): 753-75.
3. Barkil, H., G. Pare, and C. Sicotte. 2008. "Linking IT Implementation and Acceptance via the Construct of Psychological Ownership of Information Technology." Journal of Information Technology 23 (4): 269-80.
4. Barney, J. 2001. "Firm Resources and Sustained Competitive Advantage." Journal of Management 17: 99-120.
5. Bharadwaj, A. S. 2000. "A Resource-based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation." MIS Quarterly 24 (1): 169-96.
6. Bhattacherjee, A., N. Hikmet, N. Menachemi, V. Kayhan, and R. Brooks. 2007. "The Differential Performance Effects of Healthcare Information Technology Adoption." Information Systems Management 24: 5-14.
7. Davis, K. 2008. "Slowing the Growth of Health Care Costs - Learning from International Experience." New England Journal of Medicine 359 (17): 1751-55.
8. DeLone, W., and E. McLean. 1992. "Information Systems Success: The Quest for the Dependent Variable." Information Systems Research 3 (1): 60-95.
9. -. 2003. "The DeLone and McLean Model of Information Systems Success: A Ten-Year Update." Journal of Management Information Systems 19 (4): 9-30.
10. Dorenfest, S. 2000. "The Decade of the '90s. Poor Use of IT Investment Contributes to the Growing Healthcare Crisis." Healthcare Informatics 17 (8): 64-67.
11. Harrison, M., R. Koppel, and S. Bar-Lev. 2007. "Unintended Consequences of Information Technologies in Health Care - An Interactive Sociotechnical Analysis." Journal of the American Medical Information Association 14: 542-49.
12. Juciute, R. 2009. "ICT Implementation in the Health-Care Sector: Effective Stakeholders' Engagement as the Main Precondition of Change Sustainability." AI and Society 23 (1): 131-37.
13. Kazley, A., and Y. Ozcan. 2007. "Organizational and Environmental Determinants of Hospital EMR Adoption: A National Study." Journal of Medical Systems 31 (5): 375-84.
14. Kohli, R., and W. Kettinger. 2004. "Informating the Clan: Controlling Physicians' Costs and Outcomes." MIS Quarterly 28 (3): 363-94.
15. Menachemi, N., J. Burkhardt, R. Shewchuk, D. Burke, and R. G. Brooks. 2006. "Hospital Information Technology and Positive Financial Performance: A Different Approach to Finding an ROI." Journal of Healthcare Management 51 (1): 40-58.
16. Menachemi, N., C. Saunders, A. Chukmaitov, M. C. Matthews, and R. G. Brooks. 2007. "Hospital Adoption of Information Technologies and Improved Patient Safety: A Study of 98 Hospitals in Florida." Journal of Healthcare Management 52 (6): 398-410.
17. National Coalition on Health Care (NCHC). 2009. "Health Insurance Costs: Facts on the Cost of Health Care." [Online information; retrieved 2/3/09.] www.nchc .org/facts/cost.shtml.
18. Øvretveit, J., T. Scott, T. Rundall, S. Shortell, and M. Brommels. 2007. "Improving Quality Through Effective Implementation of Information Technology in Healthcare." International Journal for Quality in Health Care 19 (5): 259-70.
19. Sauer, C., and L. Willcocks. 2003. "Establishing the Business of the Future: The Role of Organizational Architecture and Information Technologies." European Management Journal 21: 497-519.
20. Schein, E. H. 1985. Organizational Culture and Leadership. San Francisco: Jossey-Bass.
21. Thielst, C. B. 2007a. "The Future of Healthcare Technology." Journal of Healthcare Management 52 (1): 7-9.
22. -. 2007b. "Effective Management of Technology Implementation." Journal of Healthcare Management 52 (4): 216-19.
23. Van de Ven, A., H. Angel, and M. S. Poole. 1989. Research on the Management of Innovation. New York: Ballanger Books.