메뉴 건너뛰기




Volumn 68, Issue 5, 2010, Pages 288-306

Technology-mediated interruption management

Author keywords

Availability; Communication; Design; Interruptibility; Interruption; Management; Mobile; Phones

Indexed keywords

CALL HANDLING; CELL PHONE; COMMUNICATION DESIGN; DESIGN IMPLICATIONS; DESIGN SPACES; EXPERIENCE SAMPLING METHOD; FIELD STUDIES; INTERRUPTIBILITY; INTERRUPTION; INTERRUPTION MANAGEMENT; MENTAL WORKLOAD; THEORETICAL FRAMEWORK;

EID: 77649340508     PISSN: 10715819     EISSN: 10959300     Source Type: Journal    
DOI: 10.1016/j.ijhcs.2009.12.005     Document Type: Article
Times cited : (53)

References (57)
  • 1
    • 4544334265 scopus 로고    scopus 로고
    • If not now, when?: The effects of interruption at different moments within task execution
    • ACM Press, New York pp. 271-278
    • Adamczyk P.D., and Bailey B.P. If not now, when?: The effects of interruption at different moments within task execution. Human Factors in Computing Systems: Proceedings of CHI'04 (2004), ACM Press, New York pp. 271-278
    • (2004) Human Factors in Computing Systems: Proceedings of CHI'04
    • Adamczyk, P.D.1    Bailey, B.P.2
  • 2
    • 77649337394 scopus 로고    scopus 로고
    • Vying for your attention: interruption management
    • Andrews P. Vying for your attention: interruption management. Executive Technology Report 7 (2004) 1-8
    • (2004) Executive Technology Report , vol.7 , pp. 1-8
    • Andrews, P.1
  • 3
    • 33745850490 scopus 로고    scopus 로고
    • Responsiveness in instant messaging: predictive models supporting inter-personal communication
    • ACM Press, New York pp. 731-740
    • Avrahami D., and Hudson S.E. Responsiveness in instant messaging: predictive models supporting inter-personal communication. Human Factors in Computing System: Proceedings of CHI'06 (2006), ACM Press, New York pp. 731-740
    • (2006) Human Factors in Computing System: Proceedings of CHI'06
    • Avrahami, D.1    Hudson, S.E.2
  • 6
    • 0035531615 scopus 로고    scopus 로고
    • An introduction to computerized experience sampling in psychology
    • Barrett L.F., and Barrett D.J. An introduction to computerized experience sampling in psychology. Social Science Computer Review 19 2, Summer (2001) 175-185
    • (2001) Social Science Computer Review , vol.19 , Issue.2 Summer , pp. 175-185
    • Barrett, L.F.1    Barrett, D.J.2
  • 7
    • 1242331196 scopus 로고    scopus 로고
    • The identity crisis within the is discipline: defining and communicating the discipline's core properties
    • Benbasat I., and Zmud R. The identity crisis within the is discipline: defining and communicating the discipline's core properties. MIS Quarterly 27 2 (2003) 183-194
    • (2003) MIS Quarterly , vol.27 , Issue.2 , pp. 183-194
    • Benbasat, I.1    Zmud, R.2
  • 8
    • 84987486489 scopus 로고
    • Some exploration in initial interaction and beyond: toward a developmental theory of communication
    • Berger C.R., and Calabrese R.J. Some exploration in initial interaction and beyond: toward a developmental theory of communication. Human Communication Research 1 (1975) 99-112
    • (1975) Human Communication Research , vol.1 , pp. 99-112
    • Berger, C.R.1    Calabrese, R.J.2
  • 9
    • 84986414644 scopus 로고
    • Uncertain outcome values in predicted relationships: uncertainty reduction theory then and now
    • Berger C.R. Uncertain outcome values in predicted relationships: uncertainty reduction theory then and now. Human Communication Research 13 (1986) 34-38
    • (1986) Human Communication Research , vol.13 , pp. 34-38
    • Berger, C.R.1
  • 10
    • 0042352672 scopus 로고    scopus 로고
    • Teacher access and mentoring abilities: predicting the outcome value of extra class communication
    • Bippus A.M., Kearney P., Plax T.G., and Brooks C.F. Teacher access and mentoring abilities: predicting the outcome value of extra class communication. Journal of Applied Communication Research 31 3 (2003) 260-275
    • (2003) Journal of Applied Communication Research , vol.31 , Issue.3 , pp. 260-275
    • Bippus, A.M.1    Kearney, P.2    Plax, T.G.3    Brooks, C.F.4
  • 13
    • 0002592689 scopus 로고
    • Interruptibility as a constraint on hybrid systems
    • Cooper R., and Franks B. Interruptibility as a constraint on hybrid systems. Minds and Machines 3 1 (1993) 73-96
    • (1993) Minds and Machines , vol.3 , Issue.1 , pp. 73-96
    • Cooper, R.1    Franks, B.2
  • 15
    • 0001773402 scopus 로고    scopus 로고
    • Instant messaging: effects of relevance and time
    • Turner S., and Turner P. (Eds), British Computer Society
    • Czerwinski M., Cutrell E., and Horvitz E. Instant messaging: effects of relevance and time. In: Turner S., and Turner P. (Eds). People & Computers XIV: Proceedings of HCI 2000 vol. 2 (2000), British Computer Society 71-76
    • (2000) People & Computers XIV: Proceedings of HCI 2000 , vol.2 , pp. 71-76
    • Czerwinski, M.1    Cutrell, E.2    Horvitz, E.3
  • 19
    • 18944381642 scopus 로고    scopus 로고
    • The social life of information systems research: a response to benbasat and zmud's call for returning to the it artifact
    • DeSanctis G. The social life of information systems research: a response to benbasat and zmud's call for returning to the it artifact. Journal of the AIS 4 7 (2003) 360-376
    • (2003) Journal of the AIS , vol.4 , Issue.7 , pp. 360-376
    • DeSanctis, G.1
  • 20
  • 21
    • 0031118051 scopus 로고    scopus 로고
    • The poverty of media richness theory: explaining people's choice of electronic mail vs. voice mail
    • El-Shinnawy M., and Markus M. The poverty of media richness theory: explaining people's choice of electronic mail vs. voice mail. International Journal of Human Computer Studies 46 (1997) 443-467
    • (1997) International Journal of Human Computer Studies , vol.46 , pp. 443-467
    • El-Shinnawy, M.1    Markus, M.2
  • 22
    • 35248817606 scopus 로고    scopus 로고
    • Ask not for whom the cell phone tolls: Some problems with the notion of context-aware computing
    • Erickson, T., 2001. Ask not for whom the cell phone tolls: some problems with the notion of context-aware computing. Communications of the ACM.
    • (2001) Communications of the ACM
    • Erickson, T.1
  • 23
    • 0032148407 scopus 로고    scopus 로고
    • Effects of external and internal interruptions on boredom at work: two studies
    • Fisher C.D. Effects of external and internal interruptions on boredom at work: two studies. Journal of Organizational Behavior 19 5 (1998) 503-522
    • (1998) Journal of Organizational Behavior , vol.19 , Issue.5 , pp. 503-522
    • Fisher, C.D.1
  • 24
    • 4544315789 scopus 로고    scopus 로고
    • Examining the robustness of sensor-based statistical models of human interruptibility
    • ACM Press, New York pp. 207-214
    • Fogarty J., Hudson S.E., and Lai J. Examining the robustness of sensor-based statistical models of human interruptibility. Human Factors in Computing Systems: Proceedings of CHI'04 (2004), ACM Press, New York pp. 207-214
    • (2004) Human Factors in Computing Systems: Proceedings of CHI'04
    • Fogarty, J.1    Hudson, S.E.2    Lai, J.3
  • 26
    • 0001457567 scopus 로고
    • What makes interruptions disruptive? A study of length, similarity, and complexity
    • Gillie T., and Broadbent D.E. What makes interruptions disruptive? A study of length, similarity, and complexity. Psychological Research 50 (1989) 243-250
    • (1989) Psychological Research , vol.50 , pp. 243-250
    • Gillie, T.1    Broadbent, D.E.2
  • 28
    • 4544325571 scopus 로고    scopus 로고
    • "Constant, constant, multi-tasking craziness": managing multiple working spheres
    • ACM Press, New York pp. 113-120
    • González V.M., and Mark G. "Constant, constant, multi-tasking craziness": managing multiple working spheres. Human Factors in Computing Systems: Proceedings of CHI'04 (2004), ACM Press, New York pp. 113-120
    • (2004) Human Factors in Computing Systems: Proceedings of CHI'04
    • González, V.M.1    Mark, G.2
  • 29
    • 84870327838 scopus 로고    scopus 로고
    • The importance of "who" and "what" in Interruption management: Empirical evidence from a cell phone use study
    • Grandhi, S.A., Laws N., Amento, B., Jones, Q., 2008. The importance of "who" and "what" in Interruption management: empirical evidence from a cell phone use study. In: AMCIS 2008 Proceedings.
    • (2008) AMCIS 2008 Proceedings
    • Grandhi, S.A.1    Laws, N.2    Amento, B.3    Jones, Q.4
  • 31
    • 80051473284 scopus 로고    scopus 로고
    • Using context-aware computing to reduce the perceived burden of interruptions from mobile devices
    • ACM Press, New York pp. 909-918
    • Ho J., and Intille S.S. Using context-aware computing to reduce the perceived burden of interruptions from mobile devices. Human Factors in Computing Systems: Proceedings of CHI'05 (2005), ACM Press, New York pp. 909-918
    • (2005) Human Factors in Computing Systems: Proceedings of CHI'05
    • Ho, J.1    Intille, S.S.2
  • 33
    • 26944488680 scopus 로고    scopus 로고
    • Bayesphone: precomputation of context-sensitive policies for inquiry and action in mobile devices
    • Ardissono L., Brna P., and Mitrovic A. (Eds), Springer-Verlag, Berlin pp. 251-260
    • Horvitz E., Koch P., Sarin R., Apacible J., and Subramani M. Bayesphone: precomputation of context-sensitive policies for inquiry and action in mobile devices. In: Ardissono L., Brna P., and Mitrovic A. (Eds). User Modeling 2005: Proceedings of 10th International Conference(UM 2005) (2005), Springer-Verlag, Berlin pp. 251-260
    • (2005) User Modeling 2005: Proceedings of 10th International Conference(UM 2005)
    • Horvitz, E.1    Koch, P.2    Sarin, R.3    Apacible, J.4    Subramani, M.5
  • 35
    • 84869110728 scopus 로고    scopus 로고
    • Investigating the effectiveness of mental workload as a predictor of opportune moments for interruption
    • ACM Press, New York pp. 1489-1492
    • Iqbal S.T., and Bailey B.P. Investigating the effectiveness of mental workload as a predictor of opportune moments for interruption. Human Factors in Computing Systems: Proceedings of CHI'05: Extended Abstracts (2005), ACM Press, New York pp. 1489-1492
    • (2005) Human Factors in Computing Systems: Proceedings of CHI'05: Extended Abstracts
    • Iqbal, S.T.1    Bailey, B.P.2
  • 36
  • 39
    • 33749557190 scopus 로고    scopus 로고
    • Physical embodiments for mobile communication agents
    • Seattle, Washington, October 23-26
    • Marti S., Schmandt C., 2005. Physical embodiments for mobile communication agents. In: Proceedings of UIST 2005, Seattle, Washington, October 23-26
    • (2005) Proceedings of UIST
    • Marti, S.1    Schmandt, C.2
  • 41
    • 0036435491 scopus 로고    scopus 로고
    • The scope and importance of human interruption in human-computer interaction design
    • McFarlane D.C., and Latorella K.A. The scope and importance of human interruption in human-computer interaction design. Human-Computer Interaction 17 1 (2002) 1-61
    • (2002) Human-Computer Interaction , vol.17 , Issue.1 , pp. 1-61
    • McFarlane, D.C.1    Latorella, K.A.2
  • 45
    • 0035611374 scopus 로고    scopus 로고
    • Desperately seeking the 'IT' in IT research-a call to theorizing the IT artifact
    • Orlikowski W., and Iacono S. Desperately seeking the 'IT' in IT research-a call to theorizing the IT artifact. Information Systems Research 12 2 (2001) 121-134
    • (2001) Information Systems Research , vol.12 , Issue.2 , pp. 121-134
    • Orlikowski, W.1    Iacono, S.2
  • 46
    • 0038756991 scopus 로고    scopus 로고
    • Calls Calm: Enabling caller and callee to collaborate
    • Seattle, pp
    • Pedersen, E.R., 2001. Calls Calm: enabling caller and callee to collaborate. In: Extended Proceedings of CHI '01, Seattle, pp. 235-236.
    • (2001) Extended Proceedings of CHI '01 , pp. 235-236
    • Pedersen, E.R.1
  • 47
    • 0038387874 scopus 로고    scopus 로고
    • Taming of the ring: Context specific social mediation for communication devices
    • Pering, C., 2002. Taming of the ring: context specific social mediation for communication devices. In: Extended Proceedings of CHI 2002, pp. 712-713.
    • (2002) Extended Proceedings of CHI , pp. 712-713
    • Pering, C.1
  • 49
    • 77649342428 scopus 로고    scopus 로고
    • Pew Research Center's Pew Internet & American Life Project, the Associated Press and AOL, 2006
    • Pew Research Center's Pew Internet & American Life Project, the Associated Press and AOL, 2006
  • 50
    • 0028496909 scopus 로고
    • Disseminating active map information to mobile hosts
    • Schilit B., and Theimer M. Disseminating active map information to mobile hosts. IEEE Network 8 5 (1994) 22-32
    • (1994) IEEE Network , vol.8 , Issue.5 , pp. 22-32
    • Schilit, B.1    Theimer, M.2
  • 52
    • 85001550660 scopus 로고    scopus 로고
    • The effects of task interruption and information presentation on individual decision making
    • Kumar K., and DeGross J.I. (Eds), Association for Information Systems, Atlanta
    • Speier C., Valacich J.S., and Vessey I. The effects of task interruption and information presentation on individual decision making. In: Kumar K., and DeGross J.I. (Eds). Proceedings of the XVIII International Conference on Information Systems (1997), Association for Information Systems, Atlanta 21-36
    • (1997) Proceedings of the XVIII International Conference on Information Systems , pp. 21-36
    • Speier, C.1    Valacich, J.S.2    Vessey, I.3
  • 53
    • 84986409572 scopus 로고
    • Predicted outcome value during initial interactions: a reformulation of Uncertainty Reduction Theory
    • Sunnafrank M. Predicted outcome value during initial interactions: a reformulation of Uncertainty Reduction Theory. Human Communication Research 13 1 (1986) 3-33
    • (1986) Human Communication Research , vol.13 , Issue.1 , pp. 3-33
    • Sunnafrank, M.1
  • 55
    • 9744248960 scopus 로고    scopus 로고
    • Still desperately seeking the IT artifact
    • Weber R. Still desperately seeking the IT artifact. MIS Quarterly 27 2 (2003) iii-xi
    • (2003) MIS Quarterly , vol.27 , Issue.2
    • Weber, R.1
  • 56
    • 0001268563 scopus 로고
    • What constitutes a theoretical contribution?
    • Whetten D.A. What constitutes a theoretical contribution?. The Academy of Management Review 14 4 (1989) 490-495
    • (1989) The Academy of Management Review , vol.14 , Issue.4 , pp. 490-495
    • Whetten, D.A.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.