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Volumn 37, Issue 6, 2010, Pages 4710-4712

Churn models for prepaid customers in the cellular telecommunication industry using large data marts

Author keywords

Cellular; Churn prediction; CRM; Retention; Wireless

Indexed keywords

ACROSS TIME; CELLULAR TELECOMMUNICATION; DATA MINING MODELS; LARGE DATA; LIFT CURVES; LINEAR MODEL; LOGISTIC REGRESSIONS; PERSONAL DATA; TEST SAMPLES;

EID: 77249154521     PISSN: 09574174     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.eswa.2009.11.083     Document Type: Article
Times cited : (76)

References (4)
  • 2
    • 56349094668 scopus 로고    scopus 로고
    • Application of data mining techniques in customer relationship management: A literature review and classification
    • Ngai E.W.T., Xiu L., and Chau D.C.K. Application of data mining techniques in customer relationship management: A literature review and classification. Expert Systems with Applications 36 (2009) 2592-2602
    • (2009) Expert Systems with Applications , vol.36 , pp. 2592-2602
    • Ngai, E.W.T.1    Xiu, L.2    Chau, D.C.K.3
  • 3
    • 58349112943 scopus 로고    scopus 로고
    • Genetic algorithm based neural network approaches for predicting churn in cellular wireless network services
    • Pendharkar P.C. Genetic algorithm based neural network approaches for predicting churn in cellular wireless network services. Expert Systems with Applications 36 (2009) 6714-6720
    • (2009) Expert Systems with Applications , vol.36 , pp. 6714-6720
    • Pendharkar, P.C.1
  • 4
    • 0036696364 scopus 로고    scopus 로고
    • Turning telecommunications call details to churn prediction: A data mining approach
    • Wei C.P., and Chiu I.T. Turning telecommunications call details to churn prediction: A data mining approach. Expert Systems with Applications 23 (2002) 103-112
    • (2002) Expert Systems with Applications , vol.23 , pp. 103-112
    • Wei, C.P.1    Chiu, I.T.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.