Consumer choice of retail outlet: Focus group interviews in Malaysia

Acta Horticulturae

Volumn 831, Issue , 2009, Pages 237-246

  Chamhuri, N ^a   Batt, P J ^a  

^a CURTIN UNIVERSITY   (Australia)

Author keywords

Fresh produce; Malaysia; Retail; Supermarkets; Wet markets

Indexed keywords

EID: 75749156633     PISSN: 05677572     EISSN: None     Source Type: Book Series    
DOI: 10.17660/ActaHortic.2009.831.27     Document Type: Article

References (28)

1. Arshad, F.M., Mohamed, Z. and Latiff, I.A. 2006. Changes in agri-food supply chain in Malaysia: implications on marketing training needs. FAO/AFMA/FAMA Regional Workshop on Agricultural Marketing Training. Kuala Lumpur, Malaysia, 20-24 November.
2. Baker, J.A. 1990. The effect of retail store environments of consumer perceptions of quality, price and value. Doctoral Dissertation, Texas A&M University.
3. Brug, J., Debie, S., Van Assema, P. and Weijits, W. 1995. Psychosocial determinants of fruit and vegetable consumption among adults: Results of focus group interviews. Food Quality and Preference 6:99-107.
4. Chang, C.A. and Burke, R.R. 2007. Consumer choice of retail shopping aids. J. of Retailing and Consumer Services 14(5):339-346.
5. Cheeseman, N. and Wilkinson, M. 1995. Food retailing in Taiwan: Developments, future directions and opportunities. Agribusiness Marketing Series, QI 95029. Queensland, Australia: Queensland Department of Primary Industries.
6. Childers, T.L., Carr, C.L., Peck, J. and Carson, S. 2001. Hedonic and utilitarian motivations for online retail shopping behaviour. J. of Retailing 77(4):511-535.
7. Clark, R. 2008. Tesco, I hate you - and you need to know why. Spectator.co.uk.
8. de Carlos, P., Garcia, M., de Felipe, I., Briz, J. and Morais, F. 2005. Analysis of consumer perceptions on quality and food safety in the Spanish beef market: A future application in new product development. XIth Congress of the EAAE. Copenhagen, Denmark 2427 August.
9. Espinoza, F. Liberali, G. and D'Angelo, A. 2004. Testing the influence of retail atmosphere on store choice criteria, perceived value and patronage intentions, Winter Educator's Conference Proceedings, American Marketing Association 15:120-125.
10. Gagliano, K.B. and Hathcote, J. 1994. Customer expectations and perceptions of service quality in retail apparel specialty stores. J. of Services Marketing 8(1):60-69.
11. Goldman, A., Krider, R. and Ramaswami, S. 1999. The persistent competitive advantage of traditional food retailers in Asia: Wet market's continued dominance in Hong Kong. J. of Macromarketing 19:126-139.
12. Geuens, M., Brengman, M. and Jegers, R. 2003. Food retailing, now and in the future. A consumer perspective. J. of Retailing and Consumer Services 10:241-51.
13. Hansen, T. 2003. Intertype competition: speciality food stores competing with supermarkets. J. of Retailing and Consumer Services 10(1):35-49.
14. Ho, S.C. and Lau, H.F. 1988. Development of supermarket technology: The incomplete transfer phenomenon. International Marketing Review 5:20-30.
15. Levenburg, N.M. 2005. Delivering customer value online: an analysis of practices,
16. applications, and performance. J. of Retailing and Consumer Services 12(5):319-331.
17. Levy, M. and Weitz, B.A. 2001. Retail Management. 4th ed., McGraw-Hill. Malaysia. 2006. Ninth Malaysia Plan (2006-2010). Kuala Lumpur: Percetakan Nasional Malaysia Berhad.
18. Pearson, D. 2005. Marketing fresh fruits and vegetables: exploration of individual product characteristics and their relationship to buyer's attention to price. Australian Agribusiness Review 13:1-13.
19. Perez-Lizaur, A.B., Kaufer-Horwitz, M. and Maite, P. 2008. Environmental and personal correlates of fruit and vegetable consumption in low income, urban Mexican children.
20. J. Hum. Nutr. Diet. 21:63-71. Pricewaterhouse Coopers. 2006. 2004/2005 Global retail and consumer study from Beijing to Budapest. Malaysia. 95-105.
21. Pride, W., Elliot, G., Rundle-Thiele, S., Waller, D. and Paladino, A. 2005. Marketing: Core Concepts and Applications, John Wiley &Sons Australia.
22. Reardon, T., Timmer, C.P., Barrett, C.B. and Berdegue, J. 2003. The rise of supermarkets in Africa, Asia and Latin America. American Journal of Agricultural Economics 85(5):1140-1146.
23. Shamsudin, M.N. and Selamat, J. 2005. Changing Retail Food Sector in Malaysia. PECC Pacific Food System Outlook 2005-06 Annual Meeting. Kun Ming, China 11-13 May.
24. Stewart, D.W. and Shamdasani, P.N. 1990. Focus groups: Theory and practice. Sage Publications, Newbury Park.
25. Toivonen, P.M.A. and Brummell, D. 2008. Biochemical bases of appearance and texture changes in fresh-cut vegetables and fruits. Postharvest Biology and Technology 48:1-14.
26. Trappey, C. and Lai, M.K. 1997. Differences in factors attracting consumers to Taiwan's supermarkets and traditional wet markets. J. of Family and Economics Issues 18(2):211-224.
27. Wong, L.C.Y. 2007. Development of Malaysia's agricultural sector: Agriculture as an engine of growth? ISEAS Conference on the Malaysian Economy: Development and Challenges. Singapore, 25-26 January.
28. Yalch, R. and Spangenberg, E. 1990. Effects of store music on shopping behavior. J. of Consumer Marketing 4:55-63.