A study of a nursing department performance measurement system: Using the balanced scorecard and the analytic hierarchy proccess

Nursing Economics

Volumn 27, Issue 6, 2009, Pages 401-407

  Chu, Hsuan Lien ^a   Wang, Chen Chin ^b   Dai, Yu Tzu ^c  

^a NATIONAL TAIPEI UNIVERSITY   (Taiwan)

^b TAMKANG UNIVERSITY   (Taiwan)

^c NATIONAL TAIWAN UNIVERSITY   (Taiwan)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; EDUCATION; EVALUATION; HEALTH CARE QUALITY; HUMAN; MOTIVATION; NONPARAMETRIC TEST; NURSE ADMINISTRATOR; NURSING; NURSING ADMINISTRATION RESEARCH; NURSING EVALUATION RESEARCH; NURSING STAFF; ORGANIZATION AND MANAGEMENT; PATIENT SATISFACTION; PERSONNEL MANAGEMENT; PSYCHOLOGICAL ASPECT; PUBLIC HOSPITAL; QUESTIONNAIRE; STATISTICAL ANALYSIS; TAIWAN; TEACHING HOSPITAL; TOTAL QUALITY MANAGEMENT; TREATMENT OUTCOME;

DATA INTERPRETATION, STATISTICAL; EFFICIENCY, ORGANIZATIONAL; EMPLOYEE INCENTIVE PLANS; HOSPITALS, PUBLIC; HOSPITALS, TEACHING; HUMANS; MOTIVATION; NURSE ADMINISTRATORS; NURSING ADMINISTRATION RESEARCH; NURSING EVALUATION RESEARCH; NURSING SERVICE, HOSPITAL; NURSING STAFF, HOSPITAL; OUTCOME AND PROCESS ASSESSMENT (HEALTH CARE); PATIENT SATISFACTION; PROGRAM EVALUATION; QUALITY INDICATORS, HEALTH CARE; QUESTIONNAIRES; STATISTICS, NONPARAMETRIC; TAIWAN; TOTAL QUALITY MANAGEMENT;

EID: 75449115041     PISSN: 07461739     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

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