Contextualizing patterns of work group interaction: Toward a nested theory of structuration

Organization Science

Volumn 15, Issue 5, 2004, Pages 520-536

  Perlow, Leslie A ^a   Gittell, Jody Hoffer ^b   Katz, Nancy ^c  

^a HARVARD BUSINESS SCHOOL   (United States)

^b BRANDEIS UNIVERSITY   (United States)

^c HARVARD UNIVERSITY   (United States)

Author keywords

Cultural context; Institutional context; Interaction; Structuration; Work group

Indexed keywords

EID: 7544247869     PISSN: 10477039     EISSN: None     Source Type: Journal    
DOI: 10.1287/orsc.1040.0097     Document Type: Article

References (58)

1. Argote, L., M. E. Turner, M. Fichman. 1989. To centralize or not to centralize: The effects of uncertainty and threat on group structure and performance. Organ. Behavior Human Decision Processes 43(1) 58-75.
2. Barley, S. R., G. Kunda. 2001. Bringing work back in. Organ. Sci. 12(1) 76-95.
3. Barley, S. R., J. E. Orr. 1997. Introduction: The neglected workforce. S. R. Barley, J. E. Orr, eds. Between Craft and Science: Technical Work in U.S. Settings. Cornell University Press, Ithaca, NY, 1-19.
4. Barley, S. R., P. S. Tolbert. 1997. Institutionalization and structuration: Studying the links between action and institution. Organ. Stud. 18(1) 93-117.
5. Bavelas, A. 1950. Communication patterns in task-oriented groups. J. Acoustical Soc. America 22 725-730.
6. Bell, D. 1973. The Coming of Post-Industrial Society. Basic Books, New York.
7. Bendix, R. 1956. Work and Authority in Industry. University of California Press, Berkeley, CA.
8. Bond, R., P. B. Smith. 1996. Culture and conformity: A meta-analysis of studies using Asch's line judgment task. Psych. Bull. 119(1) 223-240.
9. Borgatti, S. P., R. Cross. 2003. A relational view of information seeking and learning in social networks. Management Sci. 49(4) 432-445.
10. Brown, T. M., C. E. Miller. 2000. Communication networks in task-performing groups: Effects of task complexity, time pressure, and interpersonal dominance. Small Group Res. 31(2) 131-157.
11. Burke, R. J., T. Weir, G. Duncan. 1976. Informal helping relationships in work organizations. Acad. Management J. 19(3) 370-377.
12. Cole, R. 1985. The macropolitics of organizational change: A comparative analysis of the spread of small group activities. Admin. Sci. Quart. 30(4) 560-585.
13. Cummings, J. N., R. Cross. 2003. Structural properties of work groups and their consequences for performance. Soc. Networks 25(3) 197-210.
14. DeMatteo, J. S., L. T. Eby, E. Sundstrom. 1998. Team-based rewards: Current empirical evidence and directions for future research. Barry M. Staw, L. L. Cummings, eds. Research in Organizational Behavior, Vol. 20. JAI Press, Greenwich, CT, 141-183.
15. Dore, R. 1973. British Factory-Japanese Factory. University of California Press, Berkeley, CA.
16. Earley, P. C. 1993. East meets West meets Mideast: Further explorations of collectivistic and individualistic work groups. Acad. Management J. 36(2) 319-348.
17. Edmondson, A. C. 2002. The local and variegated nature of learning in organizations: A group-level perspective. Organ. Sci. 13(2) 128-146.
18. Faraj, S., L. Sproull. 2000. Coordinating expertise in software development teams. Management Sci. 46(12) 1554-1568.
19. Feldman, M. S. 2003. A performative perspective on stability and change in organizational routines. Indust. Corporate Change 12(4) 727-752.
20. Fiske, A. P., S. Kitayama, H. R. Markus, R. E. Nisbett. 1998. The cultural matrix of social psychology. D. T. Gilbert, S. T. Fiske, G. Lindzey, eds. The Handbook of Social Psychology. McGraw-Hill, New York, 915-981.
21. Galbraith, J. 1977. Organization Design. Addison-Wesley, Reading, MA.
22. Giddens, A. 1984. The Constitution of Society. University of California Press, Berkeley, CA.
23. Gittell, J. H. 2002. Coordinating mechanisms in care provider groups: Relational coordination as a mediator and input uncertainty as a moderator of performance effects. Management Sci. 48(11) 1408-1426.
24. Glaser, B. G., A. L. Strauss. 1967. The Discovery of Grounded Theory: Strategies for Qualitative Research. Aldine, New York.
25. Hackman, J. R. 2003. Learning more by crossing levels: Evidence from airplanes, hospitals, and orchestras. J. Organ. Behavior 24(8) 1-18.
26. Hamilton, G. G., N. W. Biggart. 1988. Market, culture, and authority: A comparative analysis of management and organization in the Far East. Amer. J. Sociology 94 S52-S94.
27. Hofstede, G. 1980. Culture's Consequences. Sage Publications, Beverly Hills, CA.
28. House, R. J., P. J. Hanges, S. A. Ruiz-Quintanilla, P. W. Dorfman, M. Javidan, M. Dickson, 170 GLOBE Country co-investigators. 1999. Cultural influences on leadership and organizations: Project Globe. Unpublished manuscript, University of Pennsylvania, Philadelphia, PA.
29. Ichniowski, C., K. Shaw, G. Prennushi. 1997. The effects of human resource management practices on productivity: A study of steel finishing lines. Amer. Econom. Rev. 87(3) 291-313.
30. IDC. 1995. Overview of the Hungarian Software and Services Industry. IDC, Kronberg, Germany.
31. Johns, G. 2001. In praise of context. J. Organ. Behavior 22(1) 31-42.
32. Kozlowski, S. W., K. J. Klein. 2000. A multi-level approach to theory and research in organizations: Contextual, temporal, and emergent processes. K. Klein, S. Kozlowski, eds. Multilevel Theory, Research, and Methods in Organizations: Foundations, Extensions, and New Directions. Jossey-Bass, San Francisco, CA, 3-90.
33. Lawrence, P. R., J. W. Lorsch. 1967. Organization and Environment: Managing Differentiation and Integration. Harvard Business School Press, Boston, MA.
34. Leavitt, H. 1951. Some effects of certain communication patterns on group performance. J. Abnormal Soc. Psych. 46 38-50.
35. Lee, F. 1997. When the going gets tough, do the tough ask for help? Help seeking and power motivation in organizations. Organ. Behavior Human Decision Processes 72(3) 336-363.
36. Lincoln, J. R., A. L. Kalleberg. 1990. Culture, Control, and Commitment: A Study of Work Organization and Work Attitudes in the United States and Japan. Cambridge University Press, Cambridge, U.K.
37. Mann, L. 1980. Cross-cultural studies of small groups. H. C. Triandis, R. W. Brislin, eds. Handbook of Cross-Cultural Psychology. Allyn & Bacon, Boston, MA, 155-209.
38. March, J., H. Simon. 1958. Organizations. John Wiley & Sons, New York.
39. Maurice, M., A. Sorge, M. Warner. 1980. Societal differences in organizing manufacturing units: A comparison of France, West Germany, and Great Britain. Organ. Stud. 1 59-86.
40. Maznevski, M. L., K. M. Chudoba. 2000. Bridging space over time: Global virtual team dynamics and effectiveness. Organ. Sci. 11(5) 473-492.
41. Miles, M. B., A. M. Huberman. 1984. Qualitative Data Analysis: A Source Book of New Methods. Sage Publications, Beverly Hills, CA.
42. Monge, P. R., N. S. Contractor. 2001. The emergence of communication networks. F. M. Jablin, L. L. Putnam, eds. The New Handbook of Organizational Communication: Advances in Theory, Research, and Methods. Sage Publications, Thousand Oaks, CA, 440-502.
43. Nadler, D. A., M. L. Tushman. 1997. Competing by Design: The Power of Organizational Architecture. Oxford University Press, New York.
44. NASSCOM. 1997. The Software Industry in India: Strategic Review 1997-98. NASSCOM, New Delhi, India.
45. Orlikowski, W., J. Yates. 1994. Genre repertoire: The structuring of communicative practices in organizations. Admin. Sci. Quart. 39(4) 541-574.
46. Pentland, B. 1992. Organizing moves in software support hot lines. Admin. Sci. Quart. 37(4) 527-548.
47. Perlow, L. A. 1999. The time famine: Towards a sociology of work time. Admin. Sci. Quart. 44(1) 57-81.
48. Poole, M. S., D. R. Seibold, R. D. McPhee. 1996. The structuration of group decisions. R. W. Hirokawa, M. S. Poole, eds. Communication and Group Decisionmaking. Sage Publications, Thousand Oaks, CA, 114-146.
49. Ranson, S., B. Hinings, R. Greenwood. 1980. The structuring of organizational structures. Admin. Sci. Quart. 25(1) 1-17.
50. Rousseau, D. M., Y. Fried. 2001. Location, location, location: Contextualizing organizational research. J. Organ. Behavior 22(1) 1-13.
51. Schoonhoven, C. B. 1981. Problems with contingency theory: Testing assumptions hidden within the language of contingency "theory". Admin. Sci. Quart. 26(3) 349-377.
52. Seers, A., M. Petty, J. Cashman. 1995. Team-member exchange under team and traditional management. Group Organ. Management 20(1) 18-38.
53. Shaw, M. E., G. H. Rothschild. 1956. Some effects of prolonged experience in communication nets. J. Appl. Psych. 40 218-286.
54. Sparrowe, R. T., R. C. Liden, S. J. Wayne, M. L. Kraimer. 2001. Social networks and the performance of individuals and groups. Acad. Management J. 44(2) 316-325.
55. Stokols, D. 1981. Group x place interactions: Some neglected issues in psychological research on settings. D. Magnusson, ed. Toward a Psychology of Situations: An Interactional Perspective. Lawrence Erlbaum Associates, Hillsdale, NJ, 393-415.
56. Thompson, J. D. 1967. Organizations in Action. McGraw-Hill, New York.
57. Tushman, M. L., C. A. O'Reilly. 1997. Winning Through Innovation: A Practical Guide to Leading Organizational Change and Renewal. Harvard Business School Press, Boston, MA.
58. Yamagishi, T. 1988. Exit from the group as an individualistic solution to the free rider problem in the United States and Japan. J. Experiment. Soc. Psych. 24(6) 530-542.