메뉴 건너뛰기




Volumn 47, Issue 4, 2009, Pages 180-188

Patient satisfaction with anesthesia care in Taiwan: Development and validation of a pilot version of a psychometric questionnaire

Author keywords

Anesthesia; Patient satisfaction; Pilot projects; Questionnaires; Taiwan

Indexed keywords

ANESTHESIA; ARTICLE; CLINICAL DECISION MAKING; CLINICAL PROTOCOL; CONSULTATION; EPIDURAL ANESTHESIA; HUMAN; PATIENT CARE; PATIENT DECISION MAKING; PATIENT SATISFACTION; PERIOPERATIVE PERIOD; PILOT STUDY; PSYCHOMETRY; QUALITATIVE RESEARCH; QUANTITATIVE STUDY; QUESTIONNAIRE; REGIONAL ANESTHESIA; SEMI STRUCTURED INTERVIEW; SPINAL ANESTHESIA; STRUCTURED QUESTIONNAIRE; SYSTEMATIC REVIEW; TAIWAN; VALIDATION STUDY;

EID: 75149169792     PISSN: 18754597     EISSN: None     Source Type: Journal    
DOI: 10.1016/S1875-4597(09)60052-7     Document Type: Article
Times cited : (8)

References (26)
  • 1
    • 33744549499 scopus 로고    scopus 로고
    • Patient satisfaction with anaesthesia care: What is patient satisfaction, how should it be measured, and what is the evidence for assuring high patient satisfaction?
    • Heidegger T, Saal D, Nuebling M. Patient satisfaction with anaesthesia care: what is patient satisfaction, how should it be measured, and what is the evidence for assuring high patient satisfaction? Best Pract Res Clin Anaesthesiol 2006; 20:331-46.
    • (2006) Best Pract Res Clin Anaesthesiol , vol.20 , pp. 331-346
    • Heidegger, T.1    Saal, D.2    Nuebling, M.3
  • 2
    • 2942572922 scopus 로고    scopus 로고
    • An evaluation of anesthesia patient satisfaction instruments
    • Bell DM, Halliburton JR, Preston JC. An evaluation of anesthesia patient satisfaction instruments. AANA 2004;72:211-7.
    • (2004) AANA , vol.72 , pp. 211-217
    • Bell, D.M.1    Halliburton, J.R.2    Preston, J.C.3
  • 3
    • 0031785109 scopus 로고    scopus 로고
    • Measuring patient satisfaction with anesthesia care: A review of current methodology
    • Fung D, Cohen MM. Measuring patient satisfaction with anesthesia care: a review of current methodology. Anesth Analg 1998;87:1089-98.
    • (1998) Anesth Analg , vol.87 , pp. 1089-1098
    • Fung, D.1    Cohen, M.M.2
  • 4
    • 43249098103 scopus 로고    scopus 로고
    • Patient's satisfaction with perioperative care: Development, validation, and application of a questionnaire
    • Caljouw MA, Van Beuzekom M, Boer F. Patient's satisfaction with perioperative care: development, validation, and application of a questionnaire. Br J Anaesth 2008;100:637-44.
    • (2008) Br J Anaesth , vol.100 , pp. 637-644
    • Caljouw, M.A.1    Van Beuzekom, M.2    Boer, F.3
  • 6
    • 56749154169 scopus 로고    scopus 로고
    • Is it possible to measure and improve patient satisfaction with anesthesia?
    • Capuzzo M, Alvisi R. Is it possible to measure and improve patient satisfaction with anesthesia? Anesthesiol Clin 2008; 26:613-26.
    • (2008) Anesthesiol Clin , vol.26 , pp. 613-626
    • Capuzzo, M.1    Alvisi, R.2
  • 7
    • 67449137104 scopus 로고    scopus 로고
    • Confirmatory factor analysis
    • SEM:, Hair JF, Black WC, Babin BJ, Anderson RE, Tatham RL, 6th ed. New Jersey: Pearson International Edition
    • th ed. New Jersey: Pearson International Edition, 2006:770-842.
    • (2006) Multivariate Data Analysis , pp. 770-842
  • 8
    • 75149182226 scopus 로고
    • The computation of content validity coefficient and homogeneity reliability coefficient in ordinal data
    • In Chinese
    • Yu MN. The computation of content validity coefficient and homogeneity reliability coefficient in ordinal data. Psychological Testing 1993;40:199-214. [In Chinese]
    • (1993) Psychological Testing , vol.40 , pp. 199-214
    • Yu, M.N.1
  • 9
    • 0036898370 scopus 로고    scopus 로고
    • Patient satisfaction with anaesthesia care: Development of a psychometric questionnaire and benchmarking among six hospitals in Switzerland and Austria
    • Heidegger T, Husemann Y, Nuebling M, Morf D, Sieber T, Huth A, Germann R, et al. Patient satisfaction with anaesthesia care: development of a psychometric questionnaire and benchmarking among six hospitals in Switzerland and Austria. Br J Anaesth 2002;89:863-72.
    • (2002) Br J Anaesth , vol.89 , pp. 863-872
    • Heidegger, T.1    Husemann, Y.2    Nuebling, M.3    Morf, D.4    Sieber, T.5    Huth, A.6    Germann, R.7
  • 10
    • 0030726174 scopus 로고    scopus 로고
    • Development of a measure of patient satisfaction with monitored anesthesia care: The Iowa Satisfaction with Anesthesia Scale
    • Dexter F, Aker J, Wright WA. Development of a measure of patient satisfaction with monitored anesthesia care: the Iowa Satisfaction with Anesthesia Scale. Anesthesiology 1997;87:865-73.
    • (1997) Anesthesiology , vol.87 , pp. 865-873
    • Dexter, F.1    Aker, J.2    Wright, W.A.3
  • 11
    • 0023759343 scopus 로고
    • Towards a conceptual framework of lay evaluation of health care
    • Calnan M. Towards a conceptual framework of lay evaluation of health care. Soc Sci Med 1988;27:927-33.
    • (1988) Soc Sci Med , vol.27 , pp. 927-933
    • Calnan, M.1
  • 12
    • 0027351032 scopus 로고
    • Patient satisfaction: Methodological issues and research findings
    • Westbrook JI. Patient satisfaction: methodological issues and research findings. Aust Health Rev 1993;16:75-88.
    • (1993) Aust Health Rev , vol.16 , pp. 75-88
    • Westbrook, J.I.1
  • 13
    • 0032867092 scopus 로고    scopus 로고
    • How valid and reliable are patient satisfaction data? An analysis of 195 studies
    • Sitzia J. How valid and reliable are patient satisfaction data? An analysis of 195 studies. Int J Qual Health Care 1999;11: 319-28.
    • (1999) Int J Qual Health Care , vol.11 , pp. 319-328
    • Sitzia, J.1
  • 15
    • 0035338690 scopus 로고    scopus 로고
    • Measurement of patient satisfaction as an outcome of regional anesthesia and analgesia: A systematic review
    • Wu CL, Naqibuddin M, Fleisher LA. Measurement of patient satisfaction as an outcome of regional anesthesia and analgesia: a systematic review. Reg Anesth Pain Med 2001;26: 196-208.
    • (2001) Reg Anesth Pain Med , vol.26 , pp. 196-208
    • Wu, C.L.1    Naqibuddin, M.2    Fleisher, L.A.3
  • 16
    • 0035126445 scopus 로고    scopus 로고
    • What do outpatients value most in their anesthesia care?
    • Fung D, Cohen M. What do outpatients value most in their anesthesia care? Can J Anaesth 2001;48:12-9.
    • (2001) Can J Anaesth , vol.48 , pp. 12-19
    • Fung, D.1    Cohen, M.2
  • 17
    • 34250859464 scopus 로고    scopus 로고
    • A systematic review of post-operative recovery outcomes measurements after ambulatory surgery
    • Herrera FJ, Wong J, Chung F. A systematic review of post-operative recovery outcomes measurements after ambulatory surgery. Anesth Analg 2007;105:63-9.
    • (2007) Anesth Analg , vol.105 , pp. 63-69
    • Herrera, F.J.1    Wong, J.2    Chung, F.3
  • 19
    • 34250648086 scopus 로고    scopus 로고
    • The development and validation of the pre-operative Intrusive Thoughts Inventory (PITI)
    • Crockett JK, Gumley A, Longmate A. The development and validation of the pre-operative Intrusive Thoughts Inventory (PITI). Anaesthesia 2007;62:683-9.
    • (2007) Anaesthesia , vol.62 , pp. 683-689
    • Crockett, J.K.1    Gumley, A.2    Longmate, A.3
  • 20
    • 0029319336 scopus 로고
    • Expectations as determinants of patient satisfaction: Concepts, theory and evidence
    • Thompson AG, Sunol R. Expectations as determinants of patient satisfaction: concepts, theory and evidence. Int J Qual Health Care 1995;7:127-41.
    • (1995) Int J Qual Health Care , vol.7 , pp. 127-141
    • Thompson, A.G.1    Sunol, R.2
  • 21
    • 0002596497 scopus 로고
    • Consumer perceptions of service quality: An assessment of the SERVQUAL dimensions
    • Carman JM. Consumer perceptions of service quality: an assessment of the SERVQUAL dimensions. J Retailing 1990; 66:33-55.
    • (1990) J Retailing , vol.66 , pp. 33-55
    • Carman, J.M.1
  • 22
    • 0001312089 scopus 로고
    • SERVQUAL: A multiple-item scale for measuring consumer perceptions of service quality
    • Parasuraman A, Zeithaml VA, Berry LL. SERVQUAL: a multiple-item scale for measuring consumer perceptions of service quality. J Retailing 1988;64:12-40.
    • (1988) J Retailing , vol.64 , pp. 12-40
    • Parasuraman, A.1    Zeithaml, V.A.2    Berry, L.L.3
  • 23
    • 0026582543 scopus 로고
    • Adapting the SERVQUAL Scale to hospital services: An empirical investigation
    • Babakus E, Mangold WG. Adapting the SERVQUAL Scale to hospital services: an empirical investigation. Health Serv Res 1992;26:767-86.
    • (1992) Health Serv Res , vol.26 , pp. 767-786
    • Babakus, E.1    Mangold, W.G.2
  • 24
    • 0028062544 scopus 로고
    • SERVQUAL: A tool for evaluating patient satisfaction with nursing care
    • Scardina SA. SERVQUAL: a tool for evaluating patient satisfaction with nursing care. J Nurs Care Qual 1994;8: 38-46.
    • (1994) J Nurs Care Qual , vol.8 , pp. 38-46
    • Scardina, S.A.1
  • 25
    • 84970748468 scopus 로고
    • Content validity and reliability of single items or questionnaires
    • Aiken LR. Content validity and reliability of single items or questionnaires. Educ Psychol Meas 1980;40:955-9.
    • (1980) Educ Psychol Meas , vol.40 , pp. 955-959
    • Aiken, L.R.1
  • 26
    • 84973784139 scopus 로고
    • Three coefficients for analyzing the reliability and validity of ratings
    • Aiken LR. Three coefficients for analyzing the reliability and validity of ratings, Educ Psychol Meas 1985;45:131-42.
    • (1985) Educ Psychol Meas , vol.45 , pp. 131-142
    • Aiken, L.R.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.