메뉴 건너뛰기




Volumn 112, Issue 1, 2010, Pages 66-72

Improving efficiency and patient satisfaction in a tertiary teaching hospital preoperative clinic

Author keywords

[No Author keywords available]

Indexed keywords

ADULT; AGED; ARTICLE; CONTROLLED STUDY; FEMALE; HOSPITAL ORGANIZATION; HUMAN; MAJOR CLINICAL STUDY; MALE; MEDICAL ASSISTANT; MEDICAL STAFF; PATIENT CARE; PATIENT SATISFACTION; PREOPERATIVE EVALUATION; PRIORITY JOURNAL; QUESTIONNAIRE; SKILL; TEACHING HOSPITAL; ADOLESCENT; ECONOMICS; HEALTH CARE QUALITY; HOSPITAL MANAGEMENT; MIDDLE AGED; NURSE PRACTITIONER; ORGANIZATION AND MANAGEMENT; OUTPATIENT DEPARTMENT; PREOPERATIVE CARE; STANDARD;

EID: 74049106943     PISSN: 00033022     EISSN: 15281175     Source Type: Journal    
DOI: 10.1097/ALN.0b013e3181c617cb     Document Type: Article
Times cited : (68)

References (21)
  • 1
    • 0036177390 scopus 로고    scopus 로고
    • The effect of outpatient preoperative evaluation of hospital inpatients on cancellation of surgery and length of hospital stay
    • van Klei WA, Moons KG, Rutten CL, Schuurhuis A, Knape JT, Kalkman CJ, Grobbee DE: The effect of outpatient preoperative evaluation of hospital inpatients on cancellation of surgery and length of hospital stay. Anesth Analg 2002; 94:644-649
    • (2002) Anesth Analg , vol.94 , pp. 644-649
    • Van Klei, W.A.1    Moons, K.G.2    Rutten, C.L.3    Schuurhuis, A.4    Knape, J.T.5    Kalkman, C.J.6    Grobbee, D.E.7
  • 2
    • 0036895701 scopus 로고    scopus 로고
    • The effect of alterations in a preoperative assessment clinic on reducing the number and improving the yield of cardiology consultations
    • Tsen LC, Segal S, Pothier M, Hartley LH, Bader AM: The effect of alterations in a preoperative assessment clinic on reducing the number and improving the yield of cardiology consultations. Anesth Analg 2002; 95:1563-1568
    • (2002) Anesth Analg , vol.95 , pp. 1563-1568
    • Tsen, L.C.1    Segal, S.2    Pothier, M.3    Hartley, L.H.4    Bader, A.M.5
  • 3
    • 26244464216 scopus 로고    scopus 로고
    • Preop-erative clinic visits reduce operating room cancellations and delays
    • Ferschl MB, Tung A, Sweitzer B, Huo D, Glick DB: Preop-erative clinic visits reduce operating room cancellations and delays. ANESTHESIOLOGY 2005; 103:855-859
    • (2005) Anesthesiology , vol.103 , pp. 855-859
    • Ferschl, M.B.1    Tung, A.2    Sweitzer, B.3    Huo, D.4    Glick, D.B.5
  • 4
    • 33751313547 scopus 로고    scopus 로고
    • The value of preoperative clinic visits in identifying issues with potential impact on operating room efficiency
    • Correll DJ, Bader AM, Hull MW, Tsen LC, Hepner DL: The value of preoperative clinic visits in identifying issues with potential impact on operating room efficiency. ANESTHESIOLOGY 2006; 105:1254-1259
    • (2006) Anesthesiology , vol.105 , pp. 1254-1259
    • Correll, D.J.1    Bader, A.M.2    Hull, M.W.3    Tsen, L.C.4    Hepner, D.L.5
  • 5
    • 0002073862 scopus 로고
    • 2nd edition. Edited by Gerteis M, Edg-man-Levitan S, Daley J, Debanco T. San Francisco, CA, Jossey-Bass Publishers
    • Allshouse KD: Treating patients as individuals, Through the Patient's Eyes, 2nd edition. Edited by Gerteis M, Edg-man-Levitan S, Daley J, Debanco T. San Francisco, CA, Jossey-Bass Publishers, 1993, pp 19-43
    • (1993) Treating Patients As Individuals, Through the Patient's Eyes , pp. 19-43
    • Allshouse, K.D.1
  • 6
    • 0025425660 scopus 로고
    • Patient satisfaction survey instrument for use in health maintenance organizations
    • Weiss BD, Senf JH: Patient satisfaction survey instrument for use in health maintenance organizations. Med Care 1990; 28:434-445
    • (1990) Med Care , vol.28 , pp. 434-445
    • Weiss, B.D.1    Senf, J.H.2
  • 7
    • 1642420340 scopus 로고    scopus 로고
    • Patient satisfaction with preoperative assessment in a pre-operative assessment testing clinic
    • Hepner DL, Bader AM, Hurwitz S, Gustafson M, Tsen LC: Patient satisfaction with preoperative assessment in a pre-operative assessment testing clinic. Anesth Analg 2004; 98:1099-1105
    • (2004) Anesth Analg , vol.98 , pp. 1099-1105
    • Hepner, D.L.1    Bader, A.M.2    Hurwitz, S.3    Gustafson, M.4    Tsen, L.C.5
  • 8
    • 38449107856 scopus 로고    scopus 로고
    • Patient Experiences with the Preoperative Assessment Clinic (PEPAC): Validation of an instrument to measure patient experiences
    • Edward GM, Lemaire LC, Preckel B, Oort FJ, Bucx MJ, Hollmann MW, de Haes JC: Patient Experiences with the Preoperative Assessment Clinic (PEPAC): Validation of an instrument to measure patient experiences. Br J Anaesth 2007; 99:666-72
    • (2007) Br J Anaesth , vol.99 , pp. 666-672
    • Edward, G.M.1    Lemaire, L.C.2    Preckel, B.3    Oort, F.J.4    Bucx, M.J.5    Hollmann, M.W.6    De Haes, J.C.7
  • 9
    • 40949116328 scopus 로고    scopus 로고
    • Setting priorities for improving the preop-erative assessment clinic: The patients' and the professionals' perspective
    • Edward GM, de Haes JC, Oort FJ, Lemaire LC, Hollmann MW, Preckel B: Setting priorities for improving the preop-erative assessment clinic: The patients' and the professionals' perspective. Br J Anaesth 2008; 100:322-326
    • (2008) Br J Anaesth , vol.100 , pp. 322-326
    • Edward, G.M.1    De Haes, J.C.2    Oort, F.J.3    Lemaire, L.C.4    Hollmann, M.W.5    Preckel, B.6
  • 11
    • 0023989473 scopus 로고
    • Methods for measuring patient satisfaction with specific medical encounters
    • Ware JE, Hays RD: Methods for measuring patient satisfaction with specific medical encounters. Med Care 1988; 26:393-402
    • (1988) Med Care , vol.26 , pp. 393-402
    • Ware, J.E.1    Hays, R.D.2
  • 13
    • 33845945922 scopus 로고
    • Coefficient alpha and the internal structure of tests
    • Cronbach LJ: Coefficient alpha and the internal structure of tests. Psychometrika 1951; 16:297-334
    • (1951) Psychometrika , vol.16 , pp. 297-334
    • Cronbach, L.J.1
  • 14
    • 33746902774 scopus 로고    scopus 로고
    • Anesthesia preoperative medicine clinic: Beyond surgery cancellations
    • Qiu C, MacVay MA, Sanchez AF: Anesthesia preoperative medicine clinic: Beyond surgery cancellations. ANESTHESIOLOGY 2006; 105:224-225
    • (2006) Anesthesiology , vol.105 , pp. 224-225
    • Qiu, C.1    MacVay, M.A.2    Sanchez, A.F.3
  • 15
    • 0035070186 scopus 로고    scopus 로고
    • Managing patient demand: A qualitative study of appointment making in general practice
    • Gallagher M, Pearson P, Drinkwater C: Managing patient demand: A qualitative study of appointment making in general practice. Br J Gen Pract 2001; 51:280-285
    • (2001) Br J Gen Pract , vol.51 , pp. 280-285
    • Gallagher, M.1    Pearson, P.2    Drinkwater, C.3
  • 16
    • 0034800593 scopus 로고    scopus 로고
    • How do teenagers and primary healthcare providers view each other? An overview of key themes
    • Jacobson L, Richardson G, Parry-Langdon N, Donovan C: How do teenagers and primary healthcare providers view each other? An overview of key themes. Br J Gen Pract 2001; 51:811-816
    • (2001) Br J Gen Pract , vol.51 , pp. 811-816
    • Jacobson, L.1    Richardson, G.2    Parry-Langdon, N.3    Donovan, C.4
  • 17
    • 0027260367 scopus 로고
    • Access to general practice and general practitioners by telephone: The patient's view
    • Hallam L: Access to general practice and general practitioners by telephone: The patient's view. Br J Gen Pract 1992; 43:331-335
    • (1992) Br J Gen Pract , vol.43 , pp. 331-335
    • Hallam, L.1
  • 18
    • 0034943494 scopus 로고    scopus 로고
    • The voice of the customer: Is anyone listening?
    • Scott G: The voice of the customer: Is anyone listening? J Healthc Manag 2001; 46:221-223
    • (2001) J Healthc Manag , vol.46 , pp. 221-223
    • Scott, G.1
  • 19
    • 0028897195 scopus 로고
    • Information as a fundamental attribute among outpatients attending the nuclear medicine service of a university hospital
    • Lledó R, Herver P, García A, Güell J, Setoain J, Asenjo MA: Information as a fundamental attribute among outpatients attending the nuclear medicine service of a university hospital. Nucl Med Commun 1995; 16:76-83
    • (1995) Nucl Med Commun , vol.16 , pp. 76-83
    • Lledó, R.1    Herver, P.2    García, A.3    Güell, J.4    Setoain, J.5    Asenjo, M.A.6


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.