Sensemaking handoff: When and how?

Proceedings of the ASIST Annual Meeting

Volumn 45, Issue , 2008, Pages

  Sharma, Nikhil ^a  

^a UNIVERSITY OF MICHIGAN   (United States)

Author keywords

Asynchronous; Collaboration; Customer support; Handoff; Handover; Helpdesks; Sensemaking

Indexed keywords

EID: 71949102069     PISSN: 15508390     EISSN: None     Source Type: Journal    
DOI: 10.1002/meet.2008.1450450234     Document Type: Conference Paper

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