메뉴 건너뛰기




Volumn 30, Issue 1, 2010, Pages 76-85

Assessing and managing employees for embracing change: A multiple-item scale to measure employee readiness for e-business

Author keywords

e Business; Readiness; Scale

Indexed keywords

COMPREHENSIVE MODEL; DISTRIBUTED INFORMATION; EBUSINESS; ELECTRONIC BUSINESS (E-BUSINESS); ITERATIVE PROCESS; MEASUREMENT SCALE; PSYCHOMETRIC PROPERTIES; SCHOLARLY RESEARCH;

EID: 71849089416     PISSN: 01664972     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.technovation.2009.05.003     Document Type: Article
Times cited : (26)

References (76)
  • 1
    • 0037448867 scopus 로고    scopus 로고
    • Pre-implementation attitudes and organizational readiness for implementation an enterprise resource planning system
    • Abdinnour-Helm S., Lengnick-Hall M.L., and Lengnick-Hall C.A. Pre-implementation attitudes and organizational readiness for implementation an enterprise resource planning system. European Journal of Operational Research 146 2 (2003) 258-273
    • (2003) European Journal of Operational Research , vol.146 , Issue.2 , pp. 258-273
    • Abdinnour-Helm, S.1    Lengnick-Hall, M.L.2    Lengnick-Hall, C.A.3
  • 2
    • 15844377478 scopus 로고    scopus 로고
    • Auditing e-business: new challenges for external auditors
    • Abu-Musa A.A. Auditing e-business: new challenges for external auditors. The Journal of American Academy of Business 4 1-2 (2004) 28-41
    • (2004) The Journal of American Academy of Business , vol.4 , Issue.1-2 , pp. 28-41
    • Abu-Musa, A.A.1
  • 3
    • 0036567902 scopus 로고    scopus 로고
    • Developing and validating an instrument for measuring user-perceived web quality
    • Aladwani A.M., and Palvia P.C. Developing and validating an instrument for measuring user-perceived web quality. Information and Management 39 6 (2002) 467-476
    • (2002) Information and Management , vol.39 , Issue.6 , pp. 467-476
    • Aladwani, A.M.1    Palvia, P.C.2
  • 4
    • 0032892876 scopus 로고    scopus 로고
    • Development and validation of a measure of patients' knowledge about schizophrenia
    • Ascher-Svanum H. Development and validation of a measure of patients' knowledge about schizophrenia. Psychiatric Services 50 4 (1999) 561-563
    • (1999) Psychiatric Services , vol.50 , Issue.4 , pp. 561-563
    • Ascher-Svanum, H.1
  • 5
    • 84948894637 scopus 로고
    • An examination of validation of two models of attitude
    • Bagozzi R.P. An examination of validation of two models of attitude. Multivariate Behavioral Research 16 3 (1981) 323-359
    • (1981) Multivariate Behavioral Research , vol.16 , Issue.3 , pp. 323-359
    • Bagozzi, R.P.1
  • 6
    • 33747121573 scopus 로고    scopus 로고
    • The CPT framework: understanding the roles of culture, policy and technology in promoting ecommerce readiness
    • Bajaj A., and Leonard L.N.K. The CPT framework: understanding the roles of culture, policy and technology in promoting ecommerce readiness. Problems and Perspectives in Management 3 (2004) 242-252
    • (2004) Problems and Perspectives in Management , Issue.3 , pp. 242-252
    • Bajaj, A.1    Leonard, L.N.K.2
  • 8
    • 0017472917 scopus 로고
    • Self-efficacy: toward a unifying theory of behavioral change
    • Bandura A. Self-efficacy: toward a unifying theory of behavioral change. Psychological Review 84 2 (1977) 191-215
    • (1977) Psychological Review , vol.84 , Issue.2 , pp. 191-215
    • Bandura, A.1
  • 10
    • 0008210321 scopus 로고
    • A social systems model for organization development
    • Cummings T.G. (Ed), Wiley, London
    • Beer M. A social systems model for organization development. In: Cummings T.G. (Ed). System Theory for Organization Development (1980), Wiley, London 73-114
    • (1980) System Theory for Organization Development , pp. 73-114
    • Beer, M.1
  • 11
    • 71849116188 scopus 로고
    • The concept readiness and several applications
    • Bernard H.W., and Huckins W.C. (Eds), Ally and Bacon Inc., Boston
    • Beller E.K. The concept readiness and several applications. In: Bernard H.W., and Huckins W.C. (Eds). Exploring Human Development: Interdisciplinary Readings (1972), Ally and Bacon Inc., Boston 507-518
    • (1972) Exploring Human Development: Interdisciplinary Readings , pp. 507-518
    • Beller, E.K.1
  • 12
    • 0002337925 scopus 로고
    • A framework for managing IT-enabled change
    • Benjamin R.I., and Levinson E. A framework for managing IT-enabled change. Sloan Management Review 34 4 (1993) 23-33
    • (1993) Sloan Management Review , vol.34 , Issue.4 , pp. 23-33
    • Benjamin, R.I.1    Levinson, E.2
  • 13
    • 33751224822 scopus 로고
    • Convergent and discriminant validation by multitrait-multimethod matrix
    • Campbell D.T., and Fiske D.W. Convergent and discriminant validation by multitrait-multimethod matrix. Psychological Bulletin 56 2 (1959) 81-105
    • (1959) Psychological Bulletin , vol.56 , Issue.2 , pp. 81-105
    • Campbell, D.T.1    Fiske, D.W.2
  • 14
    • 33745677379 scopus 로고    scopus 로고
    • A proposed framework for transitioning to an e-business model
    • Chen I.-C., and Ching R.K.H. A proposed framework for transitioning to an e-business model. Quarterly Journal of Electronic Commerce 3 4 (2002) 375-389
    • (2002) Quarterly Journal of Electronic Commerce , vol.3 , Issue.4 , pp. 375-389
    • Chen, I.-C.1    Ching, R.K.H.2
  • 15
    • 0001878819 scopus 로고
    • A paradigm for developing better measures of marketing constructs
    • Churchill Jr. G.A. A paradigm for developing better measures of marketing constructs. Journal of Marketing Review 16 1 (1979) 64-73
    • (1979) Journal of Marketing Review , vol.16 , Issue.1 , pp. 64-73
    • Churchill Jr., G.A.1
  • 17
    • 33845945922 scopus 로고
    • Coefficient alpha and the internal structure of tests
    • Cronbach L.J. Coefficient alpha and the internal structure of tests. Psychometrika 16 (1951) 297-334
    • (1951) Psychometrika , vol.16 , pp. 297-334
    • Cronbach, L.J.1
  • 18
    • 58149438731 scopus 로고
    • Construct validity in psychological tests
    • Cronbach L.J., and Meehl P.E. Construct validity in psychological tests. Psychological Bulletin 52 4 (1955) 281-302
    • (1955) Psychological Bulletin , vol.52 , Issue.4 , pp. 281-302
    • Cronbach, L.J.1    Meehl, P.E.2
  • 21
    • 0001452637 scopus 로고    scopus 로고
    • The role of information technology in the organization: a review, model, and assessment
    • Dewett T., and Jones G.R. The role of information technology in the organization: a review, model, and assessment. Journal of Management 27 3 (2001) 313-346
    • (2001) Journal of Management , vol.27 , Issue.3 , pp. 313-346
    • Dewett, T.1    Jones, G.R.2
  • 22
    • 55249106033 scopus 로고
    • The measurement of end-user computing satisfaction
    • Doll W.J., and Torkzadeh G. The measurement of end-user computing satisfaction. MIS Quarterly 12 2 (1988) 259-274
    • (1988) MIS Quarterly , vol.12 , Issue.2 , pp. 259-274
    • Doll, W.J.1    Torkzadeh, G.2
  • 23
    • 14544269011 scopus 로고    scopus 로고
    • Benefits, impediments and critical success factors in B2C e-business adoption
    • Dubelaar C., Sohal A., and Savic V. Benefits, impediments and critical success factors in B2C e-business adoption. Technovation 25 11 (2005) 1251-1262
    • (2005) Technovation , vol.25 , Issue.11 , pp. 1251-1262
    • Dubelaar, C.1    Sohal, A.2    Savic, V.3
  • 24
    • 84992464659 scopus 로고    scopus 로고
    • Evolving the e-business
    • Earl M. Evolving the e-business. Business Strategy Review 11 2 (2000) 33-38
    • (2000) Business Strategy Review , vol.11 , Issue.2 , pp. 33-38
    • Earl, M.1
  • 26
    • 0000789331 scopus 로고
    • An updated paradigm for scale development incorporating unidimensionality and its assessment
    • Gerbing D.W., and Anderson J.C. An updated paradigm for scale development incorporating unidimensionality and its assessment. Journal of Marketing Research 25 2 (1988) 186-192
    • (1988) Journal of Marketing Research , vol.25 , Issue.2 , pp. 186-192
    • Gerbing, D.W.1    Anderson, J.C.2
  • 28
    • 71849112274 scopus 로고    scopus 로고
    • executive summary. Retrieved December 2004, from
    • Glantz, D., 1999. The national technology readiness survey: 1999-executive summary. Retrieved December 2004, from 〈http://www.rockresearch.com/Technology_Readiness/executive_summary /executive_summary.html〉.
    • (1999) The national technology readiness survey
    • Glantz, D.1
  • 30
    • 0033277433 scopus 로고    scopus 로고
    • Examining the technology acceptance model using physician acceptance of telemedicine technology
    • Hu P.J., Chau P.Y.K., Liu Sheng O.R., and Tam K.Y. Examining the technology acceptance model using physician acceptance of telemedicine technology. Journal of Management Information Systems 16 2 (1999) 91-112
    • (1999) Journal of Management Information Systems , vol.16 , Issue.2 , pp. 91-112
    • Hu, P.J.1    Chau, P.Y.K.2    Liu Sheng, O.R.3    Tam, K.Y.4
  • 31
    • 0020832097 scopus 로고
    • The measurement of user information satisfaction
    • Ives B., Olson M.H., and Baroudi J.J. The measurement of user information satisfaction. Communications of the ACM 23 10 (1983) 785-793
    • (1983) Communications of the ACM , vol.23 , Issue.10 , pp. 785-793
    • Ives, B.1    Olson, M.H.2    Baroudi, J.J.3
  • 32
    • 14844306704 scopus 로고    scopus 로고
    • The impact of organization on change implementation success: the mediating role of readiness for change
    • Jones R.A., Jimmieson N.L., and Griffiths A. The impact of organization on change implementation success: the mediating role of readiness for change. Journal of Management Studies 42 2 (2005) 361-386
    • (2005) Journal of Management Studies , vol.42 , Issue.2 , pp. 361-386
    • Jones, R.A.1    Jimmieson, N.L.2    Griffiths, A.3
  • 35
    • 84974744330 scopus 로고
    • Information systems and organizational change
    • Keen P.G.W. Information systems and organizational change. Communications of ACM 24 1 (1981) 24-33
    • (1981) Communications of ACM , vol.24 , Issue.1 , pp. 24-33
    • Keen, P.G.W.1
  • 36
    • 0002769081 scopus 로고
    • Construct measurement in management information systems: a review and critique of user satisfaction and user involvement instruments
    • Klenke K. Construct measurement in management information systems: a review and critique of user satisfaction and user involvement instruments. Info 30 4 (1992) 325-348
    • (1992) Info , vol.30 , Issue.4 , pp. 325-348
    • Klenke, K.1
  • 37
    • 71849099180 scopus 로고    scopus 로고
    • An empirical investigation of the effects of e-readiness factors on e-business adoption in China's international trading industry
    • Lai F., Li D., Wang J., and Hutchinson J. An empirical investigation of the effects of e-readiness factors on e-business adoption in China's international trading industry. International Journal of Electronic Business 4 3-4 (2006) 320-339
    • (2006) International Journal of Electronic Business , vol.4 , Issue.3-4 , pp. 320-339
    • Lai, F.1    Li, D.2    Wang, J.3    Hutchinson, J.4
  • 40
    • 84986938722 scopus 로고
    • A quantitative approach to content validity
    • Lawshe C.H. A quantitative approach to content validity. Personnel Psychology 28 4 (1975) 563-575
    • (1975) Personnel Psychology , vol.28 , Issue.4 , pp. 563-575
    • Lawshe, C.H.1
  • 41
    • 85137479021 scopus 로고
    • Applying organizational change in industry: structural, technological and humanistic approaches
    • March J.G. (Ed), Rand McNally, Chicago, IL
    • Leavitt H.J. Applying organizational change in industry: structural, technological and humanistic approaches. In: March J.G. (Ed). Handbook of Organizations (1965), Rand McNally, Chicago, IL 1144-1170
    • (1965) Handbook of Organizations , pp. 1144-1170
    • Leavitt, H.J.1
  • 43
    • 0003420955 scopus 로고
    • Selected Theoretical Papers, Cartwright, D, Ed, Harper & Row, New York
    • Lewin, K., 1951. Field Theory in Social Science (Selected Theoretical Papers). In: Cartwright, D. (Ed.), Harper & Row, New York.
    • (1951) Field Theory in Social Science
    • Lewin, K.1
  • 44
    • 38749136310 scopus 로고    scopus 로고
    • Determinants of e-business diffusion: a test of the technology diffusion perspective
    • Lin H.-F., and Lin S.-M. Determinants of e-business diffusion: a test of the technology diffusion perspective. Technovation 28 3 (2008) 135-145
    • (2008) Technovation , vol.28 , Issue.3 , pp. 135-145
    • Lin, H.-F.1    Lin, S.-M.2
  • 47
    • 1842661807 scopus 로고    scopus 로고
    • e-Business strategies and internet business models: how the internet adds value
    • Lumpkin G.T., and Dess G.G. e-Business strategies and internet business models: how the internet adds value. Organizational Dynamics 33 2 (2004) 161-173
    • (2004) Organizational Dynamics , vol.33 , Issue.2 , pp. 161-173
    • Lumpkin, G.T.1    Dess, G.G.2
  • 48
    • 0001789929 scopus 로고    scopus 로고
    • The magic bullet theory in the IT-enabled transformation
    • Markus M.L., and Benjamin R. The magic bullet theory in the IT-enabled transformation. Sloan Management Review 38 2 (1997) 55-68
    • (1997) Sloan Management Review , vol.38 , Issue.2 , pp. 55-68
    • Markus, M.L.1    Benjamin, R.2
  • 51
    • 0001156875 scopus 로고
    • An evaluation of the validity of correlational research conducted in organizations
    • Mitchell T.R. An evaluation of the validity of correlational research conducted in organizations. Academy of Management Review 10 2 (1985) 192-205
    • (1985) Academy of Management Review , vol.10 , Issue.2 , pp. 192-205
    • Mitchell, T.R.1
  • 52
    • 0038181290 scopus 로고    scopus 로고
    • The challenge of e-business for the South African apparel sector
    • Moodley S. The challenge of e-business for the South African apparel sector. Technovation 23 7 (2003) 557-570
    • (2003) Technovation , vol.23 , Issue.7 , pp. 557-570
    • Moodley, S.1
  • 55
    • 0030376015 scopus 로고    scopus 로고
    • A model and instrument for measuring small business user satisfaction with information technology
    • Palvia P.C. A model and instrument for measuring small business user satisfaction with information technology. Information and Management 31 3 (1996) 151-163
    • (1996) Information and Management , vol.31 , Issue.3 , pp. 151-163
    • Palvia, P.C.1
  • 56
    • 84990328528 scopus 로고    scopus 로고
    • Technology readiness index (TRI): a multiple-item scale to measure readiness to embrace new technology
    • Parasuraman A. Technology readiness index (TRI): a multiple-item scale to measure readiness to embrace new technology. Journal of Service Research 2 4 (2000) 307-320
    • (2000) Journal of Service Research , vol.2 , Issue.4 , pp. 307-320
    • Parasuraman, A.1
  • 59
    • 1842554219 scopus 로고    scopus 로고
    • Organizational variables, sales force perceptions of readiness for change, learning, and performance among boundary-spanning teams: a conceptual framework and propositions for research
    • Rangarajan D., Chonko L.B., Jones E., and Roberts J.A. Organizational variables, sales force perceptions of readiness for change, learning, and performance among boundary-spanning teams: a conceptual framework and propositions for research. Industrial Marketing Management 33 4 (2004) 289-305
    • (2004) Industrial Marketing Management , vol.33 , Issue.4 , pp. 289-305
    • Rangarajan, D.1    Chonko, L.B.2    Jones, E.3    Roberts, J.A.4
  • 60
    • 0002255609 scopus 로고
    • Organizational characteristics and MIS success in the context of small business
    • Raymond L. Organizational characteristics and MIS success in the context of small business. MIS Quarterly 9 1 (1985) 37-52
    • (1985) MIS Quarterly , vol.9 , Issue.1 , pp. 37-52
    • Raymond, L.1
  • 62
    • 71849083314 scopus 로고    scopus 로고
    • Oracle checks on e-business readiness
    • Sapp G. Oracle checks on e-business readiness. InfoWorld 22 11 (2000) 6
    • (2000) InfoWorld , vol.22 , Issue.11 , pp. 6
    • Sapp, G.1
  • 66
    • 85064793200 scopus 로고    scopus 로고
    • Towards identifying factors underlying readiness for online learning: an exploratory study
    • Smith P.J., Murphy K.L., and Mahoney S.E. Towards identifying factors underlying readiness for online learning: an exploratory study. Distance Education 24 1 (2003) 57-67
    • (2003) Distance Education , vol.24 , Issue.1 , pp. 57-67
    • Smith, P.J.1    Murphy, K.L.2    Mahoney, S.E.3
  • 67
    • 55249123249 scopus 로고
    • Validating instruments in MIS research
    • Straub D.W. Validating instruments in MIS research. MIS Quarterly 13 2 (1989) 147-169
    • (1989) MIS Quarterly , vol.13 , Issue.2 , pp. 147-169
    • Straub, D.W.1
  • 69
    • 73549120882 scopus 로고
    • Understanding information technology usage: a test of competing models
    • Taylor S., and Todd P.A. Understanding information technology usage: a test of competing models. Information Systems Research 6 2 (1995) 144-176
    • (1995) Information Systems Research , vol.6 , Issue.2 , pp. 144-176
    • Taylor, S.1    Todd, P.A.2
  • 70
    • 1642263349 scopus 로고    scopus 로고
    • Organizational readiness for successful knowledge sharing: challenges for public sector managers
    • Taylor S., and Wright G.H. Organizational readiness for successful knowledge sharing: challenges for public sector managers. Information Resources Management Journal 17 2 (2004) 22-37
    • (2004) Information Resources Management Journal , vol.17 , Issue.2 , pp. 22-37
    • Taylor, S.1    Wright, G.H.2
  • 71
    • 33751340956 scopus 로고    scopus 로고
    • E-commerce readiness and diffusion: the case of Brazil
    • Tigre P.B. E-commerce readiness and diffusion: the case of Brazil. I-Ways 26 4 (2003) 173-183
    • (2003) I-Ways , vol.26 , Issue.4 , pp. 173-183
    • Tigre, P.B.1
  • 73
    • 34547205196 scopus 로고    scopus 로고
    • Change readiness: a construct to explain health and life transitions
    • Walker C.A. Change readiness: a construct to explain health and life transitions. Journal of Theory Construction and Testing 8 1 (2004) 26-33
    • (2004) Journal of Theory Construction and Testing , vol.8 , Issue.1 , pp. 26-33
    • Walker, C.A.1
  • 75
    • 0001385335 scopus 로고
    • Factor analysis in counseling research
    • Weiss D.J. Factor analysis in counseling research. Journal of Counseling Psychology 17 5 (1970) 477-485
    • (1970) Journal of Counseling Psychology , vol.17 , Issue.5 , pp. 477-485
    • Weiss, D.J.1
  • 76
    • 3142729903 scopus 로고    scopus 로고
    • Information technology payoff in e-business environments: an international perspective on value creation of e-business in the financial services industry
    • Zhu K., Kraemer K.L., Xu S., and Dederick J. Information technology payoff in e-business environments: an international perspective on value creation of e-business in the financial services industry. Journal of Management Information Systems 22 1 (2004) 17-54
    • (2004) Journal of Management Information Systems , vol.22 , Issue.1 , pp. 17-54
    • Zhu, K.1    Kraemer, K.L.2    Xu, S.3    Dederick, J.4


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.