Pay in customer services under pressure: Call center agents

Low-Wage Work in Germany

Volumn 9781610440769, Issue , 2008, Pages 113-146

  Weinkopf, Claudia ^a  

^a UNIVERSITY OF DUISBURG ESSEN   (Germany)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 70949083875     PISSN: None     EISSN: None     Source Type: Book    
DOI: None     Document Type: Chapter

References (33)

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