Virtual organisations in the service industry

Virtual Organizations: Systems and Practices

Volumn , Issue , 2005, Pages 245-254

  Jansson, Kim ^a  

^a VTT TECHNICAL RESEARCH CENTRE OF FINLAND   (Finland)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 70449110096     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.1007/0-387-23757-7_17     Document Type: Chapter

References (9)

1. Hartel I, Billinger S, Burger G , Kamio Y. Virtual organization of after-sales service in the one-of-a-kind industry. In: Camarinha-Matos L M (Ed.): Collaborative Business Ecosystems and Virtual Enterprises, pp. 405-420, Kluwer Academic Publishers, Boston (USA), 2002, 631 pages
2. Hartel, I., Burger, G., Kamio, Y., Zhou, M. A Reference Model for Collaborative Service, in Karvonen et al. Global Engineering and Manufacturing in Enterprise Networks (GLOBEMEN), pp. 135-149, VTT Symposium 224, 2003.
3. IMS-GLOBEMEN project, Deliverable D13, Guidelines for Sales and Services. http.//globemen.vtt.fi
4. Jansson K, Kalliokoski P, Hemila J. Extended products in one-of-a-kind product delivery and service networks. Conference Proceeding of the eChallenges 2003 Conference, Bologna, Italy. 2003.
5. Jansson K, Karvonen I, Ollus M, Hartel I, Kamio Y. Service virtual organisations and information feedback in one-of-a-kind production. VTT Industrial Systems Review 2002 (2002), pp. 58 - 64. VTT Industrial Systems (2002)
6. Kalliokoski P, Andersson G, Salminen, Hemila J. BestServ Feasibility study. Final report. Technology Industry in Finland 2003
7. Karvonen I, Jansson K, Ollus M, Hartel I, Burger G, Anastasiou M, Valikangas P, Mori K. Inter-enterprise eCollaboration in Sales and Service of one-of-a-kind products. In: Stanford-Smith B, Chiozza E, Edin M (Ed.): Challenges and Achievements in E-business and E-work, pp. 1388-1395, IOS Press / Ohmsha, Berlin (D), 2002, 1636 pages
8. Karvonen I. Management of one-of-a-kind manufacturing projects in a distributed environment. VTT Research Notes 2044, Espoo 2000
9. T0lle M, Bernus P , Vesterager J. Reference models for virtual enterprises. In: Camarinha-Matos L M (Ed.): Collaborative Business Ecosystems and Virtual Enterprises, pp. 3-10, Kluwer Academic Publishers, Boston (USA), 2002, 631 pages