A study of users' performance and satisfaction with the Web of Science IR interface

Journal of Information Science

Volumn 30, Issue 5, 2004, Pages 459-468

  Ahmed, S M Zabed ^a   McKnight, Cliff ^b   Oppenheim, Charles ^b  

^a UNIVERSITY OF DHAKA   (Bangladesh)

^b LOUGHBOROUGH UNIVERSITY   (United Kingdom)

Author keywords

Evaluation; Expert users; Novice users; Online information retrieval; Retrieval performance measures; Searching; User interface; User satisfaction; Web of science

Indexed keywords

CUSTOMER SATISFACTION; DATABASE SYSTEMS; ERROR CORRECTION; INFORMATION RETRIEVAL; LARGE SCALE SYSTEMS; ONLINE SEARCHING; ONLINE SYSTEMS; USER INTERFACES; WEBSITES;

EXPERT USERS; NOVICE USERS; ONLINE INFORMATION RETRIEVAL; RETRIEVAL PERFORMANCE MEASURES; WEB OF SCIENCE;

INFORMATION SCIENCE;

EID: 7044265028     PISSN: 01655515     EISSN: None     Source Type: Journal    
DOI: 10.1177/0165551504047018     Document Type: Article

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