메뉴 건너뛰기




Volumn , Issue , 2009, Pages

An approach for designing management support systems: The design science research process and its outcomes

Author keywords

Design approach; Design science; Management support systems

Indexed keywords

CRITICAL PHASIS; DESIGN AND DEVELOPMENT; DESIGN APPROACH; DESIGN PRACTICE; DESIGN SCIENCE; INFORMATION AND COMMUNICATION TECHNOLOGIES; INNOVATIVE METHOD; MANAGEMENT SUPPORT SYSTEMS; MANAGERIAL WORK; ORGANIZATIONAL EFFECTIVENESS;

EID: 70350647227     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/1555619.1555647     Document Type: Conference Paper
Times cited : (17)

References (74)
  • 2
    • 0142026511 scopus 로고    scopus 로고
    • Information systems development
    • W.L. Currie and B. Galliers Eds, Oxford University Press, Oxford
    • Avison D. and Fitzgerald, G. 1999. Information systems development. In Rethinking management information systems, W.L. Currie and B. Galliers Eds., Oxford University Press, Oxford, 250-278.
    • (1999) Rethinking management information systems , pp. 250-278
    • Avison, D.1    Fitzgerald, G.2
  • 3
    • 0000634867 scopus 로고
    • Strategic decision processes in high velocity environments: Four cases in the microcomputer industry
    • Bourgeois, L.J. and Eisenhardt, K.M. 1988. Strategic decision processes in high velocity environments: four cases in the microcomputer industry. Management Science, 34, 816-835.
    • (1988) Management Science , vol.34 , pp. 816-835
    • Bourgeois, L.J.1    Eisenhardt, K.M.2
  • 4
    • 0011571031 scopus 로고
    • CISR Working Paper #69, Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology, Cambridge, MA
    • Bullen, C.B. and Rockart, J.F. 1981. A primer on critical success factors. CISR Working Paper #69, Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology, Cambridge, MA.
    • (1981) A primer on critical success factors
    • Bullen, C.B.1    Rockart, J.F.2
  • 5
    • 0000026910 scopus 로고
    • Effectiveness as paradox: Consensus and conflict in conceptions of organizational effectiveness
    • Cameron, K.S. 1986. Effectiveness as paradox: consensus and conflict in conceptions of organizational effectiveness. Management Science, 32, 539-553.
    • (1986) Management Science , vol.32 , pp. 539-553
    • Cameron, K.S.1
  • 6
    • 38849161296 scopus 로고    scopus 로고
    • Organizational effectiveness: Its demise and re-emergence through positive organizational scholarship
    • K.G. Smith and M.A. Hitt Eds, Oxford University Press, Oxford
    • Cameron, K. 2007. Organizational effectiveness: Its demise and re-emergence through positive organizational scholarship. In Great minds in management: The process of theory development, K.G. Smith and M.A. Hitt Eds., Oxford University Press, Oxford.
    • (2007) Great minds in management: The process of theory development
    • Cameron, K.1
  • 9
    • 70350675519 scopus 로고    scopus 로고
    • Developing knowledge through IS design science research: For whom, what type of knowledge, and how
    • Carlsson, S.A. 2007. Developing knowledge through IS design science research: For whom, what type of knowledge, and how. Scandinavian Journal of Information Systems, 19(2), 75-85.
    • (2007) Scandinavian Journal of Information Systems , vol.19 , Issue.2 , pp. 75-85
    • Carlsson, S.A.1
  • 10
    • 70350630179 scopus 로고    scopus 로고
    • An Attention-based view on DSS
    • F. Adam and P. Humphreys Eds, Idea Publishing Group, Hershey, PA
    • Carlsson, S.A. 2008. An Attention-based view on DSS. In Encyclopaedia of Decision Making and Decision Support Technologies, F. Adam and P. Humphreys Eds., Idea Publishing Group, Hershey, PA, 38-45.
    • (2008) Encyclopaedia of Decision Making and Decision Support Technologies , pp. 38-45
    • Carlsson, S.A.1
  • 11
    • 43249110525 scopus 로고    scopus 로고
    • Managing the five tensions of IT-enabled decision support in turbulent and high-velocity environments
    • Carlsson, S.A. and El Sawy, O.A. 2008. Managing the five tensions of IT-enabled decision support in turbulent and high-velocity environments. Information Systems and e-Business Management, 6, 225-237.
    • (2008) Information Systems and e-Business Management , vol.6 , pp. 225-237
    • Carlsson, S.A.1    El Sawy, O.A.2
  • 12
    • 80054085907 scopus 로고    scopus 로고
    • From ERP systems to enterprise portals. In The enterprise resource planning decade: Lessons learned and issues for the future, F
    • Sammon Eds, Idea Publishing, Hershey, PA
    • Carlsson, S.A. and Hedman, J. 2004. From ERP systems to enterprise portals. In The enterprise resource planning decade: Lessons learned and issues for the future, F. Adam and D. Sammon Eds., Idea Publishing, Hershey, PA, 263-287.
    • (2004) Adam and D , pp. 263-287
    • Carlsson, S.A.1    Hedman, J.2
  • 16
    • 70350624958 scopus 로고
    • Conceptualization of executive support systems: A competing values approach
    • Carlsson, S.A. and Widmeyer, G.R. 1994. Conceptualization of executive support systems: a competing values approach. Journal of Decision Support, 3, 339-358.
    • (1994) Journal of Decision Support , vol.3 , pp. 339-358
    • Carlsson, S.A.1    Widmeyer, G.R.2
  • 17
    • 34548417961 scopus 로고    scopus 로고
    • Clark, T.D., Jones and C.P. Armstrong, C.P. 2007. The dynamic structure of management support systems: Theory development, research focus, and direction. MIS Quarterly, 31(2), 579-615.
    • Clark, T.D., Jones and C.P. Armstrong, C.P. 2007. The dynamic structure of management support systems: Theory development, research focus, and direction. MIS Quarterly, 31(2), 579-615.
  • 18
    • 0032113857 scopus 로고    scopus 로고
    • The promise-and peril-of integrated cost systems
    • Cooper, R. and Kaplan, R.S. 1998. The promise-and peril-of integrated cost systems. Harvard Business Review, 76(4), 109-119.
    • (1998) Harvard Business Review , vol.76 , Issue.4 , pp. 109-119
    • Cooper, R.1    Kaplan, R.S.2
  • 19
    • 0001229241 scopus 로고
    • Organizational information requirements, media richness, and structural design
    • Daft R.L. and Lengel, R.H. 1986. Organizational information requirements, media richness, and structural design. Management Science, 32, 554-571.
    • (1986) Management Science , vol.32 , pp. 554-571
    • Daft, R.L.1    Lengel, R.H.2
  • 22
    • 21844516822 scopus 로고
    • Paradox and performance: Toward a theory of behavioral complexity in managerial leadership
    • Denison D.R., Hooijberg, R. and Quinn, R.E. 1995. Paradox and performance: toward a theory of behavioral complexity in managerial leadership. Organization Science, 6, 524-540.
    • (1995) Organization Science , vol.6 , pp. 524-540
    • Denison, D.R.1    Hooijberg, R.2    Quinn, R.E.3
  • 23
    • 0025930128 scopus 로고
    • The performance measurement manifesto
    • Eccles, R.G. 1991. The performance measurement manifesto. Harvard Business Review, 69(1), 131-137.
    • (1991) Harvard Business Review , vol.69 , Issue.1 , pp. 131-137
    • Eccles, R.G.1
  • 26
    • 0042825491 scopus 로고
    • Charting strategic decisions in the microcomputer industry: Profile of an industry star
    • Von Glinow and Mohrman Eds, Oxford University Press, New York
    • Eisenhardt, K.M. and Bourgeois, L.J. 1990. Charting strategic decisions in the microcomputer industry: profile of an industry star. In Managing complexity in high technology organizations, Von Glinow and Mohrman Eds., Oxford University Press, New York, 74-89.
    • (1990) Managing complexity in high technology organizations , pp. 74-89
    • Eisenhardt, K.M.1    Bourgeois, L.J.2
  • 27
    • 70350650775 scopus 로고    scopus 로고
    • Executive information systems without executives
    • D. Avison and D. Edgar-Nevill Eds, McGraw-Hill, UK
    • Fitzgerald, B. 1998. Executive information systems without executives. In Matching technology with organizational needs, D. Avison and D. Edgar-Nevill Eds., McGraw-Hill, UK, 298-310.
    • (1998) Matching technology with organizational needs , pp. 298-310
    • Fitzgerald, B.1
  • 28
    • 84986106892 scopus 로고    scopus 로고
    • Systems development approaches: The problem of tenses
    • Fitzgerald, B. 2000. Systems development approaches: the problem of tenses. Information Technology & People, 13(3), 174-185.
    • (2000) Information Technology & People , vol.13 , Issue.3 , pp. 174-185
    • Fitzgerald, B.1
  • 29
    • 0027725862 scopus 로고
    • Approaches to the development of executive information systems and the contrast with traditional systems development
    • D. Avison, J.E. Kendall and J.I. DeGross Eds, North-Holland, Amsterdam
    • Fitzgerald, G. 1993. Approaches to the development of executive information systems and the contrast with traditional systems development. In Human, organizational, and social dimensions of information systems development, D. Avison, J.E. Kendall and J.I. DeGross Eds., North-Holland, Amsterdam, 339-351.
    • (1993) Human, organizational, and social dimensions of information systems development , pp. 339-351
    • Fitzgerald, G.1
  • 30
    • 21844505966 scopus 로고
    • Executive information systems: Separating fact from fallacy
    • Fitzgerald, B., and Murphy, C. 1994. Executive information systems: separating fact from fallacy. Journal of Information Technology, 9, 288-296.
    • (1994) Journal of Information Technology , vol.9 , pp. 288-296
    • Fitzgerald, B.1    Murphy, C.2
  • 31
    • 30244443870 scopus 로고
    • The conceptualization and development of organizational decision support systems
    • George, J.F. 1991-92. The conceptualization and development of organizational decision support systems. Journal of Management Information Systems, 8(3), 109-125.
    • (1991) Journal of Management Information Systems , vol.8 , Issue.3 , pp. 109-125
    • George, J.F.1
  • 33
    • 84989072177 scopus 로고
    • How strategy-making processes can make a difference
    • Hart, S. and Banbury, C. 1994. How strategy-making processes can make a difference. Strategic Management Journal, 15(4), 251-269.
    • (1994) Strategic Management Journal , vol.15 , Issue.4 , pp. 251-269
    • Hart, S.1    Banbury, C.2
  • 34
    • 84973815531 scopus 로고
    • Roles executives play: CEOs, behavioral complexity, and firm performance
    • Hart, S.L. and Quinn, R.E. 1993. Roles executives play: CEOs, behavioral complexity, and firm performance. Human Relations, 46, 543-574.
    • (1993) Human Relations , vol.46 , pp. 543-574
    • Hart, S.L.1    Quinn, R.E.2
  • 35
    • 33846078805 scopus 로고    scopus 로고
    • Factors that contribute to management support systems success: An analysis of field studies
    • Hartano, E., Santhanam, R. and Holsapple, C.W. (2007). Factors that contribute to management support systems success: An analysis of field studies. Decision Support Systems, 43, 256-268.
    • (2007) Decision Support Systems , vol.43 , pp. 256-268
    • Hartano, E.1    Santhanam, R.2    Holsapple, C.W.3
  • 38
    • 0002631754 scopus 로고
    • Understanding and predicting organizational change
    • G.P. Huber and W.H. Glick Eds, Oxford University Press, New York
    • Huber, G.P., Sutcliffe, K.M., Miller, C.C. and Glick, W.H. 1993. Understanding and predicting organizational change. In Organizational change and redesign, G.P. Huber and W.H. Glick Eds., Oxford University Press, New York, 215-265.
    • (1993) Organizational change and redesign , pp. 215-265
    • Huber, G.P.1    Sutcliffe, K.M.2    Miller, C.C.3    Glick, W.H.4
  • 40
    • 70350627157 scopus 로고    scopus 로고
    • On cultures and information technology applications in organizations
    • J. Berlcur and D. Whitehouse Eds, Chapman & Hall, London
    • Järvinen, P. 1997. On cultures and information technology applications in organizations. In An ethical global information society, J. Berlcur and D. Whitehouse Eds., Chapman & Hall, London, 203-214.
    • (1997) An ethical global information society , pp. 203-214
    • Järvinen, P.1
  • 42
    • 0011784143 scopus 로고    scopus 로고
    • Data management in executive information systems
    • Koh, C.E. and Watson, H.J. 1998. Data management in executive information systems. Information & Management, 33(6), 301-312.
    • (1998) Information & Management , vol.33 , Issue.6 , pp. 301-312
    • Koh, C.E.1    Watson, H.J.2
  • 43
    • 0000605685 scopus 로고
    • Determining organizational effectiveness: Another look, and an agenda for research
    • Lewin, A.Y. and Minton, J.W. 1986. Determining organizational effectiveness: another look, and an agenda for research. Management Science, 32, 514-538.
    • (1986) Management Science , vol.32 , pp. 514-538
    • Lewin, A.Y.1    Minton, J.W.2
  • 44
    • 0032339628 scopus 로고    scopus 로고
    • The IDEAL method for guiding MSS development
    • Lu, H.-P. and Wu, C.-F. 1998. The IDEAL method for guiding MSS development. Information Systems Management, 15(5), 56-65.
    • (1998) Information Systems Management , vol.15 , Issue.5 , pp. 56-65
    • Lu, H.-P.1    Wu, C.-F.2
  • 45
    • 20444469189 scopus 로고
    • Electronic mail as the medium of managerial choice
    • Markus, M.L. 1994. Electronic mail as the medium of managerial choice. Organization Science, 5, 502-527.
    • (1994) Organization Science , vol.5 , pp. 502-527
    • Markus, M.L.1
  • 46
    • 33751346435 scopus 로고    scopus 로고
    • Enterprise 2.0: The dawn of emergent collaboration
    • Spring, 21-28
    • McAfee, A.P. 2006. Enterprise 2.0: The dawn of emergent collaboration. MIT Sloan Management Review, Spring, 21-28.
    • (2006) MIT Sloan Management Review
    • McAfee, A.P.1
  • 47
    • 70350680705 scopus 로고    scopus 로고
    • McAfee, A.P. and Sjöman, A. 2006. Wikis at Dresdner Kleinwort Wasserstein. Harvard Business School Case 9-606-074, Boston, Harvard Business School Publishing, MA
    • McAfee, A.P. and Sjöman, A. 2006. Wikis at Dresdner Kleinwort Wasserstein. Harvard Business School Case 9-606-074, Boston, Harvard Business School Publishing, MA.
  • 48
    • 70350655845 scopus 로고    scopus 로고
    • McKinsey. 2007. How businesses are using web 2.0: A McKinsey global survey. The McKinsley Quarterly
    • McKinsey. 2007. How businesses are using web 2.0: A McKinsey global survey. The McKinsley Quarterly
  • 51
    • 0002720714 scopus 로고
    • Rounding out the manager's job
    • Mintzberg, H. 1994. Rounding out the manager's job. Sloan Management Review, 36(1), 11-26.
    • (1994) Sloan Management Review , vol.36 , Issue.1 , pp. 11-26
    • Mintzberg, H.1
  • 55
    • 0020498123 scopus 로고
    • Organizational life cycles and shifting criteria and effectiveness
    • Quinn, R.E. and Cameron, K.S. 1983. Organizational life cycles and shifting criteria and effectiveness. Management Science, 9(1), 33-51.
    • (1983) Management Science , vol.9 , Issue.1 , pp. 33-51
    • Quinn, R.E.1    Cameron, K.S.2
  • 57
    • 0001525929 scopus 로고
    • A competing values approach to organizational effectiveness
    • Quinn, R.E. and Rohrbaugh, J. 1981. A competing values approach to organizational effectiveness. Public Productivity Review, V(2), 122-140.
    • (1981) Public Productivity Review , vol.5 , Issue.2 , pp. 122-140
    • Quinn, R.E.1    Rohrbaugh, J.2
  • 58
    • 0020719013 scopus 로고
    • A spatial model of effectiveness criteria: Towards a competing values approach to organizational analysis
    • Quinn, R.E. and Rohrbaugh, J. 1983. A spatial model of effectiveness criteria: towards a competing values approach to organizational analysis. Management Science, 29, 363-377.
    • (1983) Management Science , vol.29 , pp. 363-377
    • Quinn, R.E.1    Rohrbaugh, J.2
  • 60
    • 0018451997 scopus 로고
    • Chief executives define their own data needs
    • Rockart, J.F. 1979. Chief executives define their own data needs. Harvard Business Review, 57(2), 81-93.
    • (1979) Harvard Business Review , vol.57 , Issue.2 , pp. 81-93
    • Rockart, J.F.1
  • 62
    • 0000305374 scopus 로고
    • Operationalizing the competing values approach
    • Rohrbaugh, J. 1981. Operationalizing the competing values approach. Public Productivity Review, V(2), 141-159.
    • (1981) Public Productivity Review , vol.5 , Issue.2 , pp. 141-159
    • Rohrbaugh, J.1
  • 65
    • 0003760111 scopus 로고
    • Harvard Business School Press, Boston, MA
    • Simons, R. 1995. Levers of Control. Harvard Business School Press, Boston, MA.
    • (1995) Levers of Control
    • Simons, R.1
  • 69
    • 0004421082 scopus 로고    scopus 로고
    • An empirical analysis of the association between the use of executive support systems and perceived organizational competiveness
    • Vandenbosch, B. 1999. An empirical analysis of the association between the use of executive support systems and perceived organizational competiveness. Accounting, Organizations and Society, 24, 77-92.
    • (1999) Accounting, Organizations and Society , vol.24 , pp. 77-92
    • Vandenbosch, B.1
  • 70
    • 0008534002 scopus 로고
    • The strategic business objectives method for guiding executive information systems development
    • Volonino, L. and Watson, H.J. 1990-91. The strategic business objectives method for guiding executive information systems development. Journal of Management Information Systems, 7(3), 27-39.
    • (1990) Journal of Management Information Systems , vol.7 , Issue.3 , pp. 27-39
    • Volonino, L.1    Watson, H.J.2
  • 71
    • 0002430582 scopus 로고
    • Building an information system design theory for vigilant EIS
    • Walls, J.G., Widmeyer, G.R. and El Sawy, O.A. 1992. Building an information system design theory for vigilant EIS. Information Systems Research, 3(1), 36-59.
    • (1992) Information Systems Research , vol.3 , Issue.1 , pp. 36-59
    • Walls, J.G.1    Widmeyer, G.R.2    El Sawy, O.A.3
  • 72
    • 0000345903 scopus 로고
    • Determining information requirements for an EIS
    • Watson, H.J. and Frolick, M. 1993. Determining information requirements for an EIS. MIS Quarterly, 17(3), 255-269.
    • (1993) MIS Quarterly , vol.17 , Issue.3 , pp. 255-269
    • Watson, H.J.1    Frolick, M.2
  • 74
    • 53349142496 scopus 로고
    • Executive information requirements: Getting it right
    • Wetherbe, J.C. 1991. Executive information requirements: Getting it right. MIS Quarterly, 15(1), 51-65.
    • (1991) MIS Quarterly , vol.15 , Issue.1 , pp. 51-65
    • Wetherbe, J.C.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.