메뉴 건너뛰기




Volumn 5736 LNAI, Issue , 2009, Pages 462-471

Transformational government in europe: A survey of national policies

Author keywords

Efficiency; National policies; Public sector; Transformational government; Value innovation

Indexed keywords

E-GOVERNMENT; HUMAN SKILLS; MEMBER STATE; MULTI-CHANNEL; MULTI-PERSPECTIVE; NATIONAL POLICIES; ONE STOP; ORGANIZATIONAL CHANGE; POLICY DOCUMENTS; PUBLIC SECTOR; PUBLIC SERVANTS; RADICAL RESTRUCTURING; SERVICE DELIVERY; TRANSFORMATIONAL GOVERNMENT; USER-CENTRIC SERVICE; VALUE INNOVATION; VALUE INNOVATIONS;

EID: 70350616453     PISSN: 03029743     EISSN: 16113349     Source Type: Book Series    
DOI: 10.1007/978-3-642-04754-1_47     Document Type: Conference Paper
Times cited : (8)

References (38)
  • 2
    • 70350603436 scopus 로고    scopus 로고
    • Association for Information and Image Management (AIIM, StratML) project
    • Association for Information and Image Management (AIIM): Strategy Markup Language (StratML) project, http://www.xml.gov/stratml/index.htm#Forms
    • Strategy Markup Language
  • 5
    • 0037888659 scopus 로고    scopus 로고
    • E-government strategy 2001, Part 1: Understanding the challenge and evolving strategies
    • Balutis, A.: E-government strategy 2001, Part 1: understanding the challenge and evolving strategies. The Public Manager 30(1), 33-37 (2001)
    • (2001) The Public Manager , vol.30 , Issue.1 , pp. 33-37
    • Balutis, A.1
  • 9
    • 11044224534 scopus 로고    scopus 로고
    • Moving Towards e-Government: A Case Study of Organizational Change Processes
    • Burn, J., Robins, G.: Moving Towards e-Government: A Case Study of Organizational Change Processes. Logistics Information Management 16(1), 25-35 (2003)
    • (2003) Logistics Information Management , vol.16 , Issue.1 , pp. 25-35
    • Burn, J.1    Robins, G.2
  • 10
    • 0003521029 scopus 로고    scopus 로고
    • Diagnosing and changing organizational culture: Based on the competing values framework
    • Prentice Hall, Engle-wood Cliffs
    • Cameron, K., Quinn, R.: Diagnosing and changing organizational culture: Based on the competing values framework. Organizational Development Series. Prentice Hall, Engle-wood Cliffs (1999)
    • (1999) Organizational Development Series
    • Cameron, K.1    Quinn, R.2
  • 13
    • 0039323870 scopus 로고    scopus 로고
    • Intensive Value Innovation in the Electronic Economy: Insights from Marshall Industries
    • ElSawy, O.A., Malhotra, A., Gosain, S., Young, K.M.: Intensive Value Innovation in the Electronic Economy: Insights from Marshall Industries. Management Information Systems Quarterly 23(3), 305-335 (1998)
    • (1998) Management Information Systems Quarterly , vol.23 , Issue.3 , pp. 305-335
    • ElSawy, O.A.1    Malhotra, A.2    Gosain, S.3    Young, K.M.4
  • 14
    • 62349137775 scopus 로고    scopus 로고
    • European Commission, Communication from the Commission to the Council, The European Parliament, The European Economic and Social Committee and the Committee of the Regions, i2010, A European Information Society for growth and employment, COM , Brussels
    • European Commission, Communication from the Commission to the Council, The European Parliament, The European Economic and Social Committee and the Committee of the Regions, i2010 - A European Information Society for growth and employment, COM (2005) 229 final, Brussels (2005)
    • (2005) 229 final
  • 15
    • 31644451453 scopus 로고    scopus 로고
    • Exploring city, county and state e-government initiatives: An East Texas perspective
    • Fagan, M.H.: Exploring city, county and state e-government initiatives: an East Texas perspective. Business Process Management Journal 12(1), 101-112 (2006)
    • (2006) Business Process Management Journal , vol.12 , Issue.1 , pp. 101-112
    • Fagan, M.H.1
  • 16
    • 0035649354 scopus 로고    scopus 로고
    • The paradoxes of public sector customer service
    • Fountain, J.: The paradoxes of public sector customer service. Governance 14(1), 55-73 (2001)
    • (2001) Governance , vol.14 , Issue.1 , pp. 55-73
    • Fountain, J.1
  • 17
    • 0002706651 scopus 로고
    • The Organizational Tension between Static and Dynamic Efficiency
    • Ghemawat, P., Ricart, I.C., Joan, E.: The Organizational Tension between Static and Dynamic Efficiency. Strategic Management Journal 14, 59-73 (1993)
    • (1993) Strategic Management Journal , vol.14 , pp. 59-73
    • Ghemawat, P.1    Ricart, I.C.2    Joan, E.3
  • 18
    • 0347530099 scopus 로고    scopus 로고
    • E-government Evaluation: A Framework and case study
    • Gupta, M.P., Jana, D.: E-government Evaluation: A Framework and case study. Government Information Quarterly 20, 365-387 (2003)
    • (2003) Government Information Quarterly , vol.20 , pp. 365-387
    • Gupta, M.P.1    Jana, D.2
  • 19
    • 0002203273 scopus 로고    scopus 로고
    • Strategy innovation and the quest for value
    • Hamel, G.: Strategy innovation and the quest for value. Sloan Management Review 39(2), 7-14 (1998)
    • (1998) Sloan Management Review , vol.39 , Issue.2 , pp. 7-14
    • Hamel, G.1
  • 20
    • 33947710037 scopus 로고    scopus 로고
    • Managing IT-enabled transformation in the public sector: Case study on e-government in South Korea
    • Kim, J.K., Pan, G., Pan, S.L.: Managing IT-enabled transformation in the public sector: case study on e-government in South Korea. Government Information Quarterly 24(1), 338-352 (2007)
    • (2007) Government Information Quarterly , vol.24 , Issue.1 , pp. 338-352
    • Kim, J.K.1    Pan, G.2    Pan, S.L.3
  • 21
    • 0003521029 scopus 로고    scopus 로고
    • Diagnosing And Changing Organizational Culture based on The Competing Values Framework
    • Prentice Hall, New Jersey
    • Kim, C.S.: Diagnosing And Changing Organizational Culture based on The Competing Values Framework. Series in Organizational Development. Prentice Hall, New Jersey (1999)
    • (1999) Series in Organizational Development
    • Kim, C.S.1
  • 22
    • 0030621889 scopus 로고    scopus 로고
    • Value innovation: The strategic logic of high growth
    • Kim, C.W., Mauborgne, R.: Value innovation: The strategic logic of high growth. Harvard Business Review 75(1), 102-115 (1997)
    • (1997) Harvard Business Review , vol.75 , Issue.1 , pp. 102-115
    • Kim, C.W.1    Mauborgne, R.2
  • 24
    • 0035373510 scopus 로고    scopus 로고
    • Developing fully functional e-government: A four stage model
    • Layne, K., Lee, J.: Developing fully functional e-government: A four stage model. Government Information Quarterly 18(2), 122-136 (2001)
    • (2001) Government Information Quarterly , vol.18 , Issue.2 , pp. 122-136
    • Layne, K.1    Lee, J.2
  • 27
    • 70350600504 scopus 로고    scopus 로고
    • Murphy, J.: Beyond e-government - the world's most successful technology-enabled transformations, Executive Summary, MP Parliamentary Secretary Cabinet Office Report (2005), http://www.localtgov.org.uk
    • Murphy, J.: Beyond e-government - the world's most successful technology-enabled transformations, Executive Summary, MP Parliamentary Secretary Cabinet Office Report (2005), http://www.localtgov.org.uk
  • 29
    • 12944278225 scopus 로고    scopus 로고
    • Organization for Economic Cooperation and Development
    • Organization for Economic Cooperation and Development: The e-government imperative (2003)
    • (2003) The e-government imperative
  • 31
    • 23044524137 scopus 로고    scopus 로고
    • Towards an enterprise architecture for public administration using a top-down approach
    • Peristeras, V., Tarabanis, K.: Towards an enterprise architecture for public administration using a top-down approach. European Journal of Information Systems 9, 252-260 (2000)
    • (2000) European Journal of Information Systems , vol.9 , pp. 252-260
    • Peristeras, V.1    Tarabanis, K.2
  • 32
    • 84948975712 scopus 로고    scopus 로고
    • An Integrated Platform for Realizing One-Stop Government: The eGOV project
    • IEEE Press, Los Alamitos
    • Tambouris, E.: An Integrated Platform for Realizing One-Stop Government: The eGOV project. In: E-Government Workshop within DEXA 2001, pp. 359-363. IEEE Press, Los Alamitos (2001)
    • (2001) E-Government Workshop within , vol.DEXA 2001 , pp. 359-363
    • Tambouris, E.1
  • 33
    • 70350598418 scopus 로고    scopus 로고
    • United Nations E-government Readiness Knowledge Base
    • United Nations E-government Readiness Knowledge Base, Global E-Government Readiness Reports and Survey, http://www2.unpan.org/egovkb/global-reports/ 08report.htm
    • Global E-Government Readiness Reports and Survey
  • 34
    • 0012903874 scopus 로고    scopus 로고
    • Analyzing the past to prepare for the future: Writing a Literature Review
    • Webster, J., Watson, R.T.: Analyzing the past to prepare for the future: Writing a Literature Review. MIS Quarterly 26(2), 13-23 (2002)
    • (2002) MIS Quarterly , vol.26 , Issue.2 , pp. 13-23
    • Webster, J.1    Watson, R.T.2
  • 37
    • 0346961553 scopus 로고    scopus 로고
    • E-government and the transformation of service delivery and citizen attitudes
    • West, D.: E-government and the transformation of service delivery and citizen attitudes. Public Administration Review 64(1), 15-27 (2004)
    • (2004) Public Administration Review , vol.64 , Issue.1 , pp. 15-27
    • West, D.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.