Measuring and Enabling Learning Behaviour in Product Innovation Processes

Creativity and Innovation Management

Volumn 13, Issue 2, 2004, Pages 109-125

  Gieskes, José ^a   Heijden, Beatrice van der ^b  

^a UNIVERSITY OF TWENTE   (Netherlands)

^b MAASTRICHT SCHOOL OF MANAGEMENT   (Netherlands)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 70350543975     PISSN: 09631690     EISSN: 14678691     Source Type: Journal    
DOI: 10.1111/j.0963-1690.2004.00299.x     Document Type: Article

References (87)

1. Adler, P.S., and Cole, R.E. (1993) Designed for learning: A tale of two auto plants. Sloan Management Review, 34(3), 85–94.
2. Argote, L., Beckman, S.L. and Epple, D. (1990) The persistence and transfer of learning in industrial settings. Management Science, 36(2), 140–54.
3. Argyris, C. (1977) Double Loop Learning in Organizations. Harvard Business Review, 55(5), 115–25.
4. Argyris, C. (1996) Actionable knowledge: design causality in the service of consequential theory. Journal of Applied Behavioral Science, 32(4), 390–406.
5. Argyris, C. and Schön, D. (1978) Organizational Learning. A Theory of Action Perspective. Addison-Wesley Publishing Co, Reading MA.
6. Bartezzaghi, E., Corso, M. and Verganti, R. (1997) Continuous improvement and inter-project learning in new product development. International Journal of Technology Management, 14(1), 116–38.
7. Bateson, G. (1972) Steps to an ecology of mind. Jason Aronson Inc., Northvale.
8. Boer, H., Caffyn, S., Chapman, R., Coughlan, P., Corso, M., Gieskes, J., Harbison, A., Hyland, P., Magnusson, M.G., Pavesi, S., Ronchi, S. and Sundgren, N. (2000) Developing continuous innovation as an organization-wide process. In Proceedings of the 7th EurOMA conference, Ghent, Netherlands, June.
9. Boer, H., Caffyn, S., Corso, M., Coughlan, P., Gieskes, J., Magnusson, M.G., Pavesi, S. and Ronchi, S. (2001) Knowledge and continuous innovation: the CIMA methodology. International Journal of Operations & Production Management, (21)4, 490–503.
10. Boston Consulting Group (1968) Perspectives on experience. The Boston Consulting Group Inc., Boston.
11. Bowen, H.K., Clark, K.B., Holloway, C.A. and Wheelwright, S.C. (1994) Development projects: The engine of renewal. Harvard Business Review, 72(5), 110–20.
12. Brown, J.S. and Duguid, P. (1991) Organisational learning and communities of practice. Organisation Science, 2(1). Reprinted in Cohen, M.D. and Sproull, L.W. (eds) (1996) Organizational Learning. Sage Publications, Thousand Oaks CA, pp. 58–82.
13. Brown, S.L. and Eisenhardt, K.M. (1995) Product development. Past research, present findings and future directions. Academy of Management Review, 20(2), 343–78.
14. Caffyn, S.J. (1998) The scope for the application of continuous improvement in the process of new product development. PhD Thesis, University of Brighton.
15. Caffyn, S., Gieskes, J., Mellor, R. and Sloan, T.R. (2000) Learning across boundaries within product innovation processes. EUROMA Conference, June 4–7, Leuven Belgium.
16. Cangelosi, V.E. and Dill, W.R. (1965) Organizational Learning. Observations toward a theory. Administrative Science Quarterly, 16, 413–28.
17. Carlsson, B., Keane, P. and Martin, J.B. (1976) R&D organizations as learning systems. Sloan Management Review, 17(3), 1–15.
18. Chapman, R.L., O'Mara, C.E., Ronchi, S. and Corso, M. (2000) Continuous product innovation: A comparison of key elements across different contingency sets. The First International Research Conference on Organisational Excellence in the Third Millenium– A New Renaissance Multinational, Multidisciplinary & Performance-Focused, Estes Park, Colorado, 6–9 August, pp. 206–16.
19. Cohen, M.W. and Levinthal, D.A. (1990) Absorptive capacity: a new perspective on learning and innovation. Administrative Science Quarterly, 35, 128–52.
20. Cooper, R., Charlton, J., Roberts, C., Whitelock, J. and Souder, W. (1999) New product development: leadership and learning. A comparison of UK and US high-technology companies. International Journal of Continuous Engineering Education and Life-long Learning, 9(1), 88–114.
21. Cronbach, L.J. (1990) Essential of Psychological testing, 5th edition. Harper Collins Publishers, New York.
22. Cyert, R.M. and March, J.G. (1963) A behavioral theory of the firm. Prentice Hall, Englewood Cliffs NJ.
23. Daft, R.L. and Weick, K.E. (1984) Toward a model of organizations as interpretation systems. Academy of Management Review, 9(2), 284–95.
24. De Geus, A. (1988) Planning as learning, Harvard Business Review, 66(2), 70–4.
25. Dibella, A.J., Nevis, E.C. and Gould, J.M. (1996) Understanding organizational learning capability. Journal of Management Studies, 33(3), 361–79.
26. Dixon, N.M. (1992) Organizational Learning: A review of the literature with implications for HRD professionals. Human Resource Development Quarterly, 3(1), 29–49.
27. Dodgson, M. (1993) Learning, trust and technological collaboration. Human Relations, 46(1), 77–95.
28. Duncan, R. and Weiss, A. (1979) Organisational learning. Implications for organisational design. Research in Organisational Behavior, 1, 75–123.
29. Easterby-Smith, M. (1997) Disciplines of organizational learning. Contributions and critiques. Human Relations, 30(9), 1085–113.
30. Fiol, C.M. and Lyles, M.A. (1985) Organizational learning. Academy of Management Review, 10(4), 803–13.
31. Galer, G. and Van der Heijden, K. (1992) The learning organization. How planners create organizational learning. Marketing Intelligence and Planning, 10(6), 5–12.
32. Garvin, D.A. (1993) Building a learning organization. Harvard Business Review, 71(4), 78–91. pmid/10127041
33. Gieskes, J.F.B. (2000) Organizational learning in product innovation. An information processing process in a contingency perspective. T&M research report 2000W-003 T&O-007. University of Twente, Enschede.
34. Gieskes, J.F.B. (2001) Learning in product innovation processes. Managerial action on improving learning behavior. PhD thesis University of Twente, Enschede, PrintPartners Ipskamp, The Netherlands.
35. Gieskes, J.F.B. (2003) Learning barriers in continuous product innovation. International Journal of Technology Management, 26(8), 857–70.
36. Glynn, M.A., Lant, T.K. and Milliken, F.J. (1994) Mapping learning processes in organizations. A multi-level framework linking learning and organizing. In: Advances in Managerial Cognition and Organizational Information Processing, Vol. 5. JAI Press, Greenwich CT.
37. Goh, S. and Richards, G. (1997) Benchmarking the learning capability of organizations. European Management Journal, 15(5), 575–83.
38. Golden, B.R. (1992) The past is the past – or is it? The use of retrospective accounts as indicators of past strategy. Academy of Management Journal, 35(4), 848–60. pmid/10122321
39. Gorsuch, R.L. (1983) Factor analysis, 2th edition. Lawrence Erlbaum, Hillsdale NJ.
40. Hanseth, O. and Monteiro, E. (1997) Inscribing behaviour in information infrastructure standards. Accounting Management & Information Technology, 7(4), 183–211.
41. Hedberg, B. (1981) How organizations learn and unlearn. In Nyström P.C. and Starbuck W.H. (eds), Handbook of Organizational Design. Cambridge University Press, London.
42. Henfridsson, O. and Söderholm, A. (2000) Barriers to learning: on organizational defences and vicious circles in technological adaptation. Accounting Management and Information Technology, 10, 33–51.
43. Honey, P. and Mumford, A. (1986) The manual of learning styles. P. Honey, Berkshire.
44. Huber, G.P. (1991) Organizational learning: the contributing processes and the literatures. Organization Science, 2(1), 88–115.
45. Huber, G.P. (1996) Organizational learning. A guide for executives in technology-critical organizations. International Journal of Technology Management, Special Publication on Unlearning and Learning, 11(7/8), 821–32.
46. Huber, G.P. and Power, D.J. (1985) Research notes and communications. Retrospective reports of strategic-level managers: guidelines for increasing their accuracy. Strategic Management Journal, 6, 171–80.
47. Hughes, G.D. and Chafin, D.C. (1996) Turning new product development into a continuous learning process, Journal of Product Innovation Management, 13, 89–104.
48. Hutchins, E. (1991) Organizing work by adaptation. Organization Science, 2, 14–19.
49. Hyland, P.W., Gieskes, J.F.B. and Sloan, T.R. (2001) Occupational clusters as determinants of organisational learning in the product innovation process. Journal of Workplace Learning, 13(5), 198–208.
50. Imai, K., Nonaka, I. and Takeuchi, M. (1985) Managing the new product development process: How Japanese companies learn and unlearn. In K.B. Clark, R.H. Hayes and C. Lorenz (eds), The uneasy alliance. Managing the productivity-technology dilemma. Harvard Business School Press, Boston MA, pp. 337–75.
51. Jelinek, M. (1979) Institutionalizing innovation. A study of organizational learning systems. Praeger, New York.
52. Jones, A.M. and Hendry, C. (1992) The learning organization: a review of literature and practice. London: HRD Partnership.
53. Jöreskog, K.G. and Sörbom, D. (1993) Lisrel VIII: User's reference guide. Scientific Software, Mooresville.
54. Kanter, R. (1989) The new managerial work. Harvard Business Review, 76(6), 85–92.
55. Kim, D.H. (1993) The link between individual and organizational learning. Sloan Management Review, 35(1), 37–50.
56. Kolb, D.A. (1984) Experiential learning. Experience as the source of learning and development. Prentice Hall, Englewood Cliffs NJ.
57. Kolb, D., Fubin, I. and McIntyre, J. (1973) Organizational psychology. A book of readings. Prentice Hall, Englewood Cliffs NJ.
58. Kozlowski, S.W.J. and Kirsch, M.P. (1987) The systematic distortion hypothesis, halo, and accuracy: An individual-level analysis. Journal of Applied Psychology, 72, 252–61.
59. Lei, D., Slocum, J.W. and Pitts, R.A. (1997) Building co-operative advantage: managing strategic alliances to promote organizational learning. Journal of World Business, 32(3), 203–23.
60. Leonard-Barton, D. (1992) The Factory as a Learning Laboratory. Sloan Management Review, 34(1), 23–37.
61. Levitt, B. and March, J.G. (1988) Organizational learning. Annual Review of Sociology, Vol. 14. JAI Press, Greenwich CT.
62. McGill, M.E., Slocum Jr., J.W. and Lei, D. (1992) Management practices in learning organizations. Organizational Dynamics, 21(1), 5–17.
63. McKee, D. (1992) An organizational learning approach to product innovation. Journal of Product Innovation Management, 9, 232–45.
64. Miller, M.J. (1996) Rater individual differences and accuracy in performance appraisal. A PhD thesis submitted to the office of Graduate Studies of Texas A&M University.
65. Miner, A.S. and Mezias, S.J. (1996) Ugly duckling no more. Pasts and futures of organizational learning research. Organization Science, 7(1), 88–100.
66. Morgan, G. (1986) Images of Organizations. Beverly Hills, Ca: Sage.
67. Morgan, R.E., Katsikeas, C.S. and Appiaha-Adu, K. (1998) Market orientation and organizational learning capabilities. Journal of Marketing Management, 14, 353–81.
68. Nelson, R. and S., Winter (1982) An evolutionary theory of economic change. Harvard University Press, Cambridge MA.
69. Nevis, E.C., DiBella, A.J. and Gould, J.M. (1995) Understanding organizations as learning systems. Sloan Management Review, 36(2), 75–85.
70. Nonaka, I. (1991) The knowledge creating company. Harvard Business Review, 69(6), 96–104.
71. Nonaka, I. and Takeuchi, H. (1995) The knowledge creating company. Oxford University Press, New York.
72. Norusˇis, M.J. (1993) SPSS for Windows. Base System User's Guide. Release 6.0. SPSS Inc., Chicago.
73. Pedler, M., Boydell, R and Burgoyne, J. (1989) Towards the learning company. Management Education and Development, 20(1), 1–8.
74. Pedler, M., Burgoyne, J. & Boydell, T. (1991) The learning company: a strategy for sustainable development. McGraw-Hill, London.
75. Pentland, B.T. (1995) Information systems and organizational learning: the social epistemology of organizational knowledge systems. Accounting, Management & Information Technology, 5(1) 1–21.
76. Peters, T.J. and Waterman, R.H. (1982) In search of excellence: lessons from America's best-run companies. Harper & Row, New York.
77. Ronchi, S., Chapman, R. and Corso, M. (2000) Knowledge Management in Continuous Product Innovation. A Contingent Approach. Proceedings 3rd International CInet conference on Continuous Improvement, Aalborg Denmark, 18–20 September, pp. 375–388.
78. Senge, P.M. (1990) The Fifth Discipline: Mastering the five practices of the learning organization. Doubleday, New York.
79. Shaw, R.B. and Perkins, D.N.T. (1991) Teaching organizations to learn. Organizational Development Journal, Vol. 9(4), 1–12.
80. Shristastava, P. (1993) A typology of organizational learning systems. Journal of Management Studies, 20(1), 7–28.
81. Sligo, F. (1996) Disseminating knowledge to build a learning organization. The International journal of Human Resource Management, 7(2), 508–19.
82. Stata, R. (1989) Organizational learning – The key to management innovation. Sloan Management Review, 30(3), 63–74.
83. Stevens, J. (1996) Applied multivariate statistics for the social sciences, 3rd edition. Lawrence Erlbaum Associates, Mahway NJ.
84. Tyre, M.J. and Orlikowski, W.J. (1994) Windows of opportunity: temporal patterns of technological adaptation in organizations. Organization Science, 5(1), 98–118.
85. Walsh., J.P. and Ungson, G.R. (1991) Organizational Memory. Academy of Management Review, 16(1), 57–91.
86. Weick, K.E. (1996).The role of renewal in organizational learning. International Journal of Tecnology Management, Special Publication on Unlearning and Learning, 11(7/8), 738–46.
87. Wijnhoven, F. (1995) Organizational learning and information systems. PhD Thesis University of Twente, The Netherlands.