메뉴 건너뛰기




Volumn 17, Issue 4, 2009, Pages 343-363

Understanding quality culture

Author keywords

Education; Higher education; Organizational culture; Quality; Quality culture; Quality management

Indexed keywords


EID: 70350374093     PISSN: 09684883     EISSN: None     Source Type: Journal    
DOI: 10.1108/09684880910992322     Document Type: Article
Times cited : (87)

References (64)
  • 2
    • 70350353531 scopus 로고    scopus 로고
    • Qualität durch Professionalisierung - zur Durchmischung von Utilität und Zweckfreiheit in der Qualität betrieblicher Weiterbildung
    • Opladen
    • Arnold, R. (1997), "Qualität durch Professionalisierung - zur Durchmischung von Utilität und Zweckfreiheit in der Qualität betrieblicher Weiterbildung", Qualitätssicherung in der Erwachsenenbildung, Opladen, S.51-61.
    • (1997) Qualitätssicherung in der Erwachsenenbildung
    • Arnold, R.1
  • 3
    • 70350418878 scopus 로고    scopus 로고
    • Qualitätsverständnis und Qualitätssicherung bei kirchlichen Trägern der Erwachsenenbildung, Padagogische Materialien der Universitat Kaiserslautern
    • Heft Nr. 6, Kaiserslautern
    • Arnold, R. and Wieckenberg, U. (1999), Qualitätsverständnis und Qualitätssicherung bei kirchlichen Trägern der Erwachsenenbildung, Padagogische Materialien der Universitat Kaiserslautern, Heft Nr. 6, Kaiserslautern.
    • (1999)
    • Arnold, R.1    Wieckenberg, U.2
  • 4
    • 70350374376 scopus 로고    scopus 로고
    • available at, (accessed 29 September 2008)
    • Bertzeletou, T. (2003) Accreditation Bodies, Vol. 29, available at: http://cedefop.communityzero. com/content?go1/4199198&cid1/4161784 (accessed 29 September 2008).
    • (2003) Accreditation Bodies , vol.29
    • Bertzeletou, T.1
  • 6
    • 84899228454 scopus 로고    scopus 로고
    • Quality procedures in European Higher Education: An ENQA Survey
    • Danish Evaluation Institute, available at, (accessed 30 September 2008)
    • Danish Evaluation Institute (2003), "Quality procedures in European Higher Education: an ENQA Survey", ENQA Occasional Papers 5, available at: www.enqa.net/files/procedures. pdf (accessed 30 September 2008).
    • (2003) ENQA Occasional Papers 5
  • 7
    • 70350366923 scopus 로고
    • Zertifizierung von Quälitatsmanagementsystemen bei Bildungsträgern
    • Renningen-Malmsheim
    • Dembski, M. and Lorenz, T. (1995), "Zertifizierung von Quälitatsmanagementsystemen bei Bildungsträgern", Renningen-Malmsheim.
    • (1995)
    • Dembski, M.1    Lorenz, T.2
  • 8
    • 0037469635 scopus 로고    scopus 로고
    • Before you bash accreditation, consider the alternatives
    • available at, (accessed 30 September 2008)
    • Eaton, J.S. (2003), "Before you bash accreditation, consider the alternatives", The Chronicle of Higher Education, Vol. 49 No. 25, available at: http://chronicle.com/weekly/v49/i25b01501. htm (accessed 30 September 2008).
    • (2003) The Chronicle of Higher Education , vol.49 , Issue.25
    • Eaton, J.S.1
  • 9
    • 70350385232 scopus 로고    scopus 로고
    • Heterogenität als Grundkonstante erziehungswissenschaftlicher Qualitätsforschung, Partizipative Qualitätsentwicklung im E-Learning
    • in Bos, W., Lankes, E.-M., Plaßmeier, N. and Schwippert, K. (Eds), Waxmann Verlag, Munster, New York, NY, Munchen, Berlin
    • Ehlers, U.-D. (2004), "Heterogenität als Grundkonstante erziehungswissenschaftlicher Qualitätsforschung, Partizipative Qualitätsentwicklung im E-Learning", in Bos, W., Lankes, E.-M., Plaßmeier, N. and Schwippert, K. (Eds), Heterogenität. Eine Herausforderung an die empirische Bildungsforschung, Waxmann Verlag, Munster, New York, NY, Munchen, Berlin.
    • (2004) Heterogenität. Eine Herausforderung an die empirische Bildungsforschung
    • Ehlers, U.-D.1
  • 10
    • 34250864541 scopus 로고    scopus 로고
    • A participatory approach to e-learning-quality. A new perspective on the quality debate
    • Ehlers, U.-D. (2005a), "A participatory approach to e-learning-quality. A new perspective on the quality debate", LLine - Journal for Lifelong Learning in Europe, Vol. 11.
    • (2005) LLine - Journal for Lifelong Learning in Europe , vol.11
    • Ehlers, U.-D.1
  • 11
    • 84892817982 scopus 로고    scopus 로고
    • Bringing collaboration to e-learning. Making competence development possible
    • Helsinki
    • Ehlers, U.-D. (2005b), "Bringing collaboration to e-learning. Making competence development possible", Proceedings of EDEN Conference 2005, Helsinki.
    • (2005) Proceedings of EDEN Conference 2005
    • Ehlers, U.-D.1
  • 13
    • 70350366924 scopus 로고    scopus 로고
    • Quality literacy - between reference models and professionalisation
    • Vienna
    • Ehlers, U.-D. (2006b), "Quality literacy - between reference models and professionalisation", Proceedings of EDEN Conference, Vienna.
    • (2006) Proceedings of EDEN Conference
    • Ehlers, U.-D.1
  • 14
    • 70350351577 scopus 로고    scopus 로고
    • Quality literacy - competences for quality development in education and e-learning
    • North Palmerston
    • Ehlers, U.-D. (2007a), "Quality literacy - competences for quality development in education and e-learning", Quality of E-Learning, North Palmerston.
    • (2007) Quality of E-Learning
    • Ehlers, U.-D.1
  • 15
    • 70350400883 scopus 로고    scopus 로고
    • Turing potentials into reality: Achieving sustainable quality in e-learning through quality competence
    • in Adelsberger, H.H., Collis, B. and Pawlowski, J.M. (Eds), Springer Verlag, Berlin
    • Ehlers, U.-D. (2007b), "Turing potentials into reality: achieving sustainable quality in e-learning through quality competence", in Adelsberger, H.H., Collis, B. and Pawlowski, J.M. (Eds), Handbook on Information Technologies for Education and Training, Springer Verlag, Berlin.
    • (2007) Handbook on Information Technologies for Education and Training
    • Ehlers, U.-D.1
  • 16
    • 70350362979 scopus 로고    scopus 로고
    • E-learning Standards nachhaltig anwenden - Potenziale ausschöpfen durch Qualitatskompetenz
    • in Back, A., Baumgartner, P., Reinmann, G. and Schulmeister, R. (Eds), Lernkultur und Bildungstechnologie, Wien, Innsbruck
    • Ehlers, U.-D. (2007c), "E-learning Standards nachhaltig anwenden - Potenziale ausschöpfen durch Qualitatskompetenz", in Back, A., Baumgartner, P., Reinmann, G. and Schulmeister, R. (Eds), Zeitschrift für E-Learning, Lernkultur und Bildungstechnologie, Vol. 2, Lernkultur und Bildungstechnologie, Wien, Innsbruck.
    • (2007) Zeitschrift für E-Learning, Lernkultur und Bildungstechnologie , vol.2
    • Ehlers, U.-D.1
  • 17
    • 84892809938 scopus 로고    scopus 로고
    • Making the difference in e-Learning: Towards competence development and e-irritation
    • in Bernath, U. (Ed.), ADSF Series, Oldenburg
    • Ehlers, U.-D. (2007d), "Making the difference in e-Learning: towards competence development and e-irritation", in Bernath, U. (Ed.), Research in Distance Education and Online Learning, ADSF Series, Oldenburg.
    • (2007) Research in Distance Education and Online Learning
    • Ehlers, U.-D.1
  • 23
    • 56349124644 scopus 로고    scopus 로고
    • European University Association (EUA), European University Association, Brussels
    • European University Association (EUA) (2006), Quality Culture in European Universities: A Bottom-up Approach, European University Association, Brussels.
    • (2006) Quality Culture in European Universities: A Bottom-up Approach
  • 24
    • 70350366922 scopus 로고    scopus 로고
    • 'Nur systematisch muss es sein?' Ein Plädoyer für mehr Einheit in der Vielfalt der Qualitätsansätze
    • in Balli, C., Krekel, E.M. and Sauter, E. (Eds), Bertelsmann, Bielefeld
    • Franz, H.-W. (2004), "'Nur systematisch muss es sein?' Ein Plädoyer für mehr Einheit in der Vielfalt der Qualitätsansätze", in Balli, C., Krekel, E.M. and Sauter, E. (Eds), Qualitätsentwicklung in der Weiterbildung - Wo steht die Praxis?, Bertelsmann, Bielefeld, pp. 107-21.
    • (2004) Qualitätsentwicklung in der Weiterbildung - Wo steht die Praxis? , pp. 107-21
    • Franz, H.-W.1
  • 28
    • 70350368000 scopus 로고    scopus 로고
    • Qualitätsmanagement im Kontext der Gestaltung sozialer Dienste in Europa
    • in Linbach, C., Lubking, U., Scholz, S. and Schulte, B. (Eds), Nomos Verlagsgesellschaft, Baden-Baden
    • Haas, H.-S. and Hanselmann, P.G. (2005), "Qualitätsmanagement im Kontext der Gestaltung sozialer Dienste in Europa", in Linbach, C., Lubking, U., Scholz, S. and Schulte, B. (Eds), Die Zukunft der sozialen Dienste vor der Europäischen Herausforderung, Nomos Verlagsgesellschaft, Baden-Baden, p. 463.
    • (2005) Die Zukunft der sozialen Dienste vor der Europäischen Herausforderung , pp. 463
    • Haas, H.-S.1    Hanselmann, P.G.2
  • 29
    • 56349092839 scopus 로고    scopus 로고
    • Understanding quality
    • in Purser, L. (Ed.), Brussels and Berlin, available at, (accessed 29 September 2008)
    • Harvey, L. (2006), "Understanding quality", in Purser, L. (Ed.), EUA Bologna Handbook: Making Bologna Work, Brussels and Berlin, available at: www.bologna-handbook.com (accessed 29 September 2008).
    • (2006) EUA Bologna Handbook: Making Bologna Work
    • Harvey, L.1
  • 30
    • 70350365530 scopus 로고
    • Kulturen und Organisationen
    • Wiesbaden
    • Hofstede, G. (1991), Kulturen und Organisationen, Wiesbaden.
    • (1991)
    • Hofstede, G.1
  • 36
    • 0012973352 scopus 로고    scopus 로고
    • The culture of academe
    • Kogan, M. (1999), "The culture of academe", Minerva, Vol. 37 No. 1, pp. 63-74.
    • (1999) Minerva , vol.37 , Issue.1 , pp. 63-74
    • Kogan, M.1
  • 37
    • 84993030494 scopus 로고    scopus 로고
    • Examination of the dimensions of quality in higher education
    • Lagrosen, S., Seyyed-Hashemi, R. and Leitner, M. (2004), "Examination of the dimensions of quality in higher education", Quality Assurance in Education, Vol. 12 No. 2, pp. 61-9.
    • (2004) Quality Assurance in Education , vol.12 , Issue.2 , pp. 61-9
    • Lagrosen, S.1    Seyyed-Hashemi, R.2    Leitner, M.3
  • 38
    • 17144439724 scopus 로고    scopus 로고
    • Accreditation is no duarantee of academic quality
    • Leef, G.C. (2003), "Accreditation is no duarantee of academic quality", The Chronicle of Higher Education, Vol. 49 No. 30.
    • (2003) The Chronicle of Higher Education , vol.49 , Issue.30
    • Leef, G.C.1
  • 39
    • 70350366921 scopus 로고    scopus 로고
    • Qualitätsmanagement unter genderrelevanten Aspekten Bericht über die Prufung von ausgewählten Qualitätsmanagementsystemen an Hochschulen auf die Berücksichtigung genderrelvanter Aspekte
    • Center for Higher Education Research, School of Education, Psychology and Sports, Mannheim
    • Löffler, S. (2005), "Qualitätsmanagement unter genderrelevanten Aspekten Bericht über die Prufung von ausgewählten Qualitätsmanagementsystemen an Hochschulen auf die Berücksichtigung genderrelvanter Aspekte", Center for Higher Education Research, School of Education, Psychology and Sports, Mannheim.
    • (2005)
    • Löffler, S.1
  • 40
    • 0043132281 scopus 로고    scopus 로고
    • Cultural framework for the development of science and technology in Africa
    • Mabawonku, A.O. (2003), "Cultural framework for the development of science and technology in Africa", Science and Public Policy, Vol. 30 No. 2, pp. 117-25.
    • (2003) Science and Public Policy , vol.30 , Issue.2 , pp. 117-25
    • Mabawonku, A.O.1
  • 42
    • 2442437958 scopus 로고    scopus 로고
    • Quality in distance education: Focus on on-line learning
    • Meyer, K.A. (2002), "Quality in distance education: focus on on-line learning", ASHE-ERIC Higher Education Report, Vol. 29 No. 4, pp. 1-121.
    • (2002) ASHE-ERIC Higher Education Report , vol.29 , Issue.4 , pp. 1-121
    • Meyer, K.A.1
  • 44
    • 0004782671 scopus 로고    scopus 로고
    • Bilder der Organisation
    • Klett-Cotta
    • Morgan, G. (2002), Bilder der Organisation, Klett-Cotta.
    • (2002)
    • Morgan, G.1
  • 45
    • 0142102972 scopus 로고    scopus 로고
    • Feeding the beast or improving quality?: Academics' perceptions of quality assurance and quality monitoring
    • Newton, J. (2000), "Feeding the beast or improving quality?: Academics' perceptions of quality assurance and quality monitoring", Quality in Higher Education, Vol. 6 No. 2, pp. 153-63.
    • (2000) Quality in Higher Education , vol.6 , Issue.2 , pp. 153-63
    • Newton, J.1
  • 46
    • 70350371751 scopus 로고    scopus 로고
    • Open and Distance Learning Quality Council (ODLQC), available at, (accessed 29 September 2008)
    • Open and Distance Learning Quality Council (ODLQC) (2001), Standards in Open and Distance Education, available at: www.odlqc.org.uk/st-int.htm (accessed 29 September 2008).
    • (2001) Standards in Open and Distance Education
  • 50
    • 77950525653 scopus 로고    scopus 로고
    • Das neue St. Galler Management-Modell
    • in Dubs, R., Euler, D. and, Ruegg-Sturm, J. (Eds), 1st ed., Haupt-Verlag, Bern
    • Rüegg-Stürm, J. (2004), "Das neue St. Galler Management-Modell", in Dubs, R., Euler, D. and Ruegg-Sturm, J. (Eds), Einführung in die Managementlehre, 1st ed., Haupt-Verlag, Bern.
    • (2004) Einführung in die Managementlehre
    • Rüegg-Stürm, J.1
  • 56
    • 3042705797 scopus 로고    scopus 로고
    • Developing a holistic model for quality in higher education
    • Srikanthan, G. and Dalrymple, J.F. (2002), "Developing a holistic model for quality in higher education", Quality in Higher Education, Vol. 8 No. 3, pp. 215-24.
    • (2002) Quality in Higher Education , vol.8 , Issue.3 , pp. 215-24
    • Srikanthan, G.1    Dalrymple, J.F.2
  • 58
    • 84892827581 scopus 로고    scopus 로고
    • Qualitätskultur und Qualitätsmanagement
    • in Benz, W., Kohler, J. and Landfried, K. (Eds), Raabe Verlag, Berlin
    • Sursock, A. (2004), "Qualitätskultur und Qualitätsmanagement", in Benz, W., Kohler, J. and Landfried, K. (Eds), Handbuch Qualität in Studium und Lehre, Raabe Verlag, Berlin.
    • (2004) Handbuch Qualität in Studium und Lehre
  • 60
    • 0002721045 scopus 로고
    • Sensemaking in organizations: Small structures with large consequences
    • in Murnigham, J.K. (Ed.), Prentice-Hall, Englewood Cliffs, NJ
    • Weick, K.E. (1993), "Sensemaking in organizations: small structures with large consequences", in Murnigham, J.K. (Ed.), Social Psychology in Organizations: Advances in Theory and Research, Prentice-Hall, Englewood Cliffs, NJ.
    • (1993) Social Psychology in Organizations: Advances in Theory and Research
    • Weick, K.E.1
  • 61
    • 0004138474 scopus 로고
    • Oxford University Press, New York, NY
    • Williams, R. (1983), Keywords, Oxford University Press, New York, NY.
    • (1983) Keywords
    • Williams, R.1
  • 63
    • 70350383767 scopus 로고    scopus 로고
    • Wege zur Qualitätskultur. Die Elemente der QualitaQualitätskultur und Qualitätsmanagementtsentwicklung und ihre ZusammenhaQualitätskultur und Qualitätsmanagementnge
    • in Benz, W., Kohler, J. and Landfried, K. (Eds), C 2.1, Berlin
    • Wolff, K.-D. (2004), "Wege zur Qualitätskultur. Die Elemente der QualitaQualitätskultur und Qualitätsmanagementtsentwicklung und ihre ZusammenhaQualitätskultur und Qualitätsmanagementnge", in Benz, W., Kohler, J. and Landfried, K. (Eds), Handbuch Qualität in Studium und Lehre, C 2.1, Berlin, pp. 1-20.
    • (2004) Handbuch Qualität in Studium und Lehre , pp. 1-20
    • Wolff, K.-D.1
  • 64
    • 29244469698 scopus 로고    scopus 로고
    • The quality of quality assurance agencies
    • Woodhouse, D. (2004), "The quality of quality assurance agencies", Quality in Higher Education, Vol. 10 No. 2, pp. 77-87.
    • (2004) Quality in Higher Education , vol.10 , Issue.2 , pp. 77-87
    • Woodhouse, D.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.