The development, design, testing, refinement, simulation and application of an evaluation framework for communities of practice and social-professional networks

BMC Health Services Research

Volumn 9, Issue , 2009, Pages

  Braithwaite, Jeffrey ^a,b   Westbrook, Johanna I ^c   Ranmuthugala, Geetha ^a   Cunningham, Frances ^a   Plumb, Jennifer ^a,b   Wiley, Janice ^a,b   Ball, Dianne ^d   Huckson, Sue ^e   Hughes, Cliff ^f   Johnston, Brian ^g   Callen, Joanne ^c   Creswick, Nerida ^c   Georgiou, Andrew ^c   Betbeder Matibet, Luc ^a   Debono, Deborah ^a  

^a UNIVERSITY OF NEW SOUTH WALES   (Australia)

^b UNIVERSITY OF NEW SOUTH WALES   (Australia)

^c UNIVERSITY OF SYDNEY   (Australia)

^d MACQUARIE UNIVERSITY   (Australia)

^e Natl Institute of Clinical Studies   (Australia)

^f Clinical Excellence Commission   (Australia)

^g The Australian Council on Healthcare Standards   (Australia)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; COMMUNITY; EVALUATION RESEARCH; HEALTH CARE; ORGANIZATION; SIMULATION; SOCIAL NETWORK; WORKPLACE; AUSTRALIA; COOPERATION; HEALTH CARE PERSONNEL; HEALTH CARE QUALITY; HUMAN; ORGANIZATION AND MANAGEMENT; PROGRAM DEVELOPMENT; PUBLIC RELATIONS; QUESTIONNAIRE;

AUSTRALIA; COOPERATIVE BEHAVIOR; HEALTH PERSONNEL; HUMANS; INTERPROFESSIONAL RELATIONS; PROGRAM DEVELOPMENT; PROGRAM EVALUATION; QUESTIONNAIRES;

EID: 70349785923     PISSN: None     EISSN: 14726963     Source Type: Journal    
DOI: 10.1186/1472-6963-9-162     Document Type: Article

References (62)

1. Discursive patterns in multiprofessional healthcare teams. S Kvarnström E Cedersund, Journal of Advanced Nursing 2006 53 2 244 252 10.1111/j.1365-2648.2006.03719.x 16422723
2. The role of trainee knowledge structures in aviation team environments. R Stout E Salas, International Journal of Aviation Psychology 1997 7 3 235 250 10.1207/s15327108ijap0703-4 11540942
3. A longitudinal study of the influence of shop floor work teams on expressions of 'us' and 'them'. C Coupland P Blyton N Bacon, Human Relations 2005 58 8 1055 1081 10.1177/0018726705058503 (Pubitemid 41560671)
4. Building successful teams in the midst of transition. T McKee, The Journal for Quality and Participation 2003 26 1 43
5. Broadening conceptions of learning in medical education: the message from teamworking. A Bleakley, Medical Education 2006 40 2 150 157 10.1111/j.1365-2929.2005.02371.x 16451243
6. Effects of automation of information-processing functions on teamwork. MC Wright DB Kaber, Human Factors 2005 47 1 50 66 10.1518/0018720053653776 15960086
7. Information adequacy, job satisfaction and organizational culture in a dispersed-network organization. LB Rosenfeld JM Richman SK May, Journal of Applied Communication Research 2004 32 1 28 54 10.1080/0090988042000178112 (Pubitemid 38545983)
8. Motivation and barriers to participation in virtual knowledge-sharing communities of practice. A Ardichvili V Page T Wentling, Journal of Knowledge Management 2003 7 1 64 77 10.1108/13673270310463626
9. When knowledge management meets HR strategy: an exploration of personalization-retention and codification-recruitment configurations. A Haesli P Boxall, The International Journal of Human Resource Management 2005 16 11 1955 1975 10.1080/09585190500314680 (Pubitemid 43123705)
10. Tacit knowledge and organisational performance: construction industry perspective. CP Pathirage DG Amaratunga RP Haigh, Journal of Knowledge Management 2007 11 1 115 126 10.1108/13673270710728277
11. K Weick K Sutcliffe, Managing the unexpected: resilient performance in an age of uncertainty San Francisco, CA: John Wiley & Sons, Inc 2 2007
12. Implications for practice: challenges for healthcare leaders in fostering patient safety. SN Weingart D Page, Quality & Safety in Health Care 2004 13 suppl 2 i52 56 15576693 10.1136/qshc.2003.009621 (Pubitemid 39627124)
13. Dynamic capabilities and organizational learning: socio-political tensions in organizational renewal. E Antonacopoulou J Ferdinand M Graca M Easterby-Smith, London: Advanced Institute of Management Research Working Paper Series 2005
14. E Wenger R McDermott W Snyder, Cultivating communities of practice Boston, Massachusetts: Harvard Business School Press 2002
15. Random graph models of social networks. MEJ Newman DJ Watts SH Strogatz, Proceedings of the National Academy of Sciences of the United States of America 2002 19 99 (Suppl 1) 2566 2572 10.1073/pnas.012582999 (Pubitemid 34165067)
16. Towards safer, better healthcare: harnessing the natural properties of complex sociotechnical systems. J Braithwaite WB Runciman A Merry, Qual Saf Health Care 2009 18 37 41 19204130 10.1136/qshc.2007.023317
17. Clinical team functioning and IT innovation: a study of the diffusion of a point-of-care online evidence system. AS Gosling JI Westbrook J Braithwaite, Journal of the American Medical Informatics Association 2003 10 246 253 10.1197/jamia.M1285 (Pubitemid 36554785)
18. A tale of two hospitals: assessing cultural landscapes and compositions. J Braithwaite MT Westbrook R Iedema NA Mallock R Forsyth K Zhang, Social Science & Medicine 2005 60 1149 1162 10.1016/j.socscimed.2004.06.046 (Pubitemid 39612385)
19. Improving safety on the front lines: the role of clinical microsystems. JJ Mohr PB Batalden, Quality & Safety in Health Care 2002 11 1 45 50 12078369 10.1136/qhc.11.1.45
20. The ACT Health inter-professional learning and clinical education project: discussion paper #2 [inter-professional practice]. J Braithwaite J Travaglia, Canberra: ACT Health Department 2005 1 16 http://health.act.gov.au/c/ health?a=sp&did=10153142 15843113
21. Indicators to improve clinical quality across an integrated health care system. DJ Ballard, International Journal of Quality in Health Care 2003 15 13i i23 10.1093/intqhc/mzg080
22. E Wenger, Communities of practice: learning, meaning and identity Cambridge: Cambridge University Press 1998
23. M Buchanan, Nexus: Small worlds and the groundbreaking science of networks New York: WW Norton 2003
24. DJ Watts, Six degrees: The science of a connected age New York: WW Norton 2004
25. A-L Barabsi, Linked: The new science of networks Boulder, Colorado: Perseus 2002
26. S Johnson, Emergence: the connected lives of ants, brains, cities and software London: Penguin 2001
27. Exploring complex networks. SH Strogatz, Nature 2001 410 268 276 10.1038/35065725 11258382
28. Perspective making and perspective taking in communities of knowing. R Boland R Tenkasi, Organization Science 1995 6 4 350 372 10.1287/orsc.6.4.350
29. Communities of practice. A Honeyman, British Journal of General Practice 2002 52 481 621 622 12171218
30. J Lave E Wenger, Situated learning: Legitimate Peripheral Participation Cambridge: Cambridge University Press 1991
31. 'We decide, you carry it out': A social network analysis of multidisciplinary long-term care teams. C Cott, Social Science and Medicine 1997 45 9 1411 1421 10.1016/S0277-9536(97)00066-X 9351158
32. Communities of practice and organizational performance. EL Lesser J Storck, IBM Systems Journal 2001 40 4 831 841
33. Towards a typology of virtual communities of practice. L Dubé A Bourhis R Jacob, Interdisciplinary Journal of Information, Knowledge, and Management 2006 1 69 93
34. Accelerating networks. JS Mattick MJ Gagen, Science 2005 307 856 858 10.1126/science.1103737 15705831
35. A review of health sector community of practice literature: final report. D Greenfield J Travaglia P Nugus J Braithwaite, Sydney: Centre for Clinical Governance Research, UNSW 2007 http://www.med.unsw.edu.au/medweb.nsf/page/ ClinGov-Monographs
36. Australia's health. Australian Institute of Health and Welfare, Canberra: AIHW 2008 http://www.aihw.gov.au/
37. Inter-professional learning and clinical education: an overview of the literature. J Braithwaite J Travaglia, Canberra: ACT Health Department 2005 1 59 http://health.act.gov.au/c/health?a=sp&did=10153142 15843113
38. Clinical networks. N Edwards, British Medical Journal 2002 324 63 11786437 10.1136/bmj.324.7329.63
39. Organisational change, patient-focused care: an Australian perspective. J Braithwaite, Health Services Management Research 1995 8 3 172 185 10151089
40. D Levi, Group dynamics for teams Thousand Oaks, CA: Sage 2007
41. Collective dynamics of 'small-world' networks. DJ Watts SH Strogatz, Nature 1998 393 440 442 10.1038/30918 9623998
42. Analysing social structural and cultural change in acute settings using a Giddens-Weick paradigmatic approach. J Braithwaite, Health Care Analysis 2006 14 91 102 10.1007/s10728-006-0014-8 17195577
43. An empirical assessment of social structural and cultural change in acute settings. J Braithwaite, Health Care Analysis 2006 14 185 193 10.1007/s10728-006-0025-5 17214253 (Pubitemid 44944784)
44. Are health systems changing in support of patient safety? A multi-methods evaluation of education, attitudes and practice. J Braithwaite M Westbrook J Travaglia R Iedema N Mallock D Long P Nugus R Forsyth C Jorm M Pawsey, International Journal of Health Care Quality Assurance 2007 20 7 585 601 10.1108/09526860710822725 18030960
45. J vretveit, Action evaluation of health programmes and changes: a handbook for a user-focused approach Oxford: Radcliffe Medical Press 2002
46. Promoting safety: varied reactions of doctors, nurses and allied health professionals to a safety improvement program. M Westbrook J Braithwaite J Travaglia D Long C Jorm R Iedema, International Journal of Health Care Quality Assurance 2007 20 7 555 571 10.1108/09526860710822707 18030958
47. Evaluation of the Incident Information Management System in New South Wales - overview report. J Braithwaite J Travaglia MT Westbrook C Jorm C Hunter K Carroll R Iedema M Ekambareshwar, Sydney: Centre for Clinical Governance Research, University of New South Wales 2006 http://www.med.unsw.edu.au/medweb. nsf/page/ClinGov-Monographs
48. Multi-method evaluation of information and communication technologies in health in the context of wicked problems and socio-technical theory. JI Westbrook J Braithwaite A Georgiou A Ampt N Creswick E Coiera R Iedema, Journal of the American Medical Informatics Association 2007 14 746 755 17712083 10.1197/jamia.M2462 (Pubitemid 350026422)
49. The assessment of communities of practice. RM Verburg JHE Andriessen, Knowledge and Process Management 2006 13 1 13 25 10.1002/kpm.241 (Pubitemid 43239179)
50. The relationship between job satisfaction and health: a meta-analysis. EB Faragher M Cass CL Cooper, Occupational and Environmental Medicine 2005 62 105 112 15657192 10.1136/oem.2002.006734 (Pubitemid 40175509)
51. Guidelines for national indicators of subjective well-being and ill-being. E Denier, Applied Research in Quality of Life 2006 1 151 157 10.1007/s11482-006-9007-x
52. Rehumanising knowledge work through fluctuating support networks: a grounded theory. JA Holton, The 37th World Congress of the International Institute of Sociology: 2005; Stockholm, Sweden International Institute of Sociology 2005
53. Limits to communities of practice. J Roberts, Journal of Management Studies 2006 43 3 623 639 10.1111/j.1467-6486.2006.00618.x
54. J Watson P Ovseiko eds, Health care systems: major themes in health and social welfare London: Routledge 2005
55. From parallel practice to integrative health care: a conceptual framework. H Boon M Verhoef D O'Hara B Findlay, BMC Health Services Research 2004 4 15 15230977 10.1186/1472-6963-4-15
56. Examining the socialising and problem-solving networks of clinicians on a hospital ward. N Creswick J Westbrook, Conference Proceedings of Social Science Methodology Conference of the Australian Consortium for Social and Political Research (ACSPR) 2006 http://www.acspri.org.au/conference2006//proceedings/
57. The medication advice-seeking network of staff in an Australian Hospital renal ward. N Creswick J Westbrook, Third International Conference on Information Technology in Health Care: Socio-technical Approaches: 2007; Amsterdam IOS Press 2007 217 232
58. Social network analysis of medication advice-seeking interactions among staff in an Australian hospital. N Creswick J Westbrook, International Journal of Medical Informatics
59. Report: Evaluation of the Clinical Practice Improvement Training Program. J Braithwaite W Hu R Sorensen R Patterson S Meyerkort G Salkeld K Zhang N Mallock R Iedema L Betbeder-Matibet, Sydney: Centre for Clinical Governance Research in Health, University of New South Wales 2002
60. "Going solid": a model of systems dynamics and consequences for patient safety. R Cook J Rasmussen, Quality & Safety in Health Care 2005 14 130 134 15805459 10.1136/qshc.2003.009530 (Pubitemid 40523858)
61. Reviewing emergency care systems I: insights from systems dynamics modelling. V Lattimer S Brailsford J Turnbull P Tarnaras H Smith S George K Gerard S Maslin-Prothero, Emergency Medicine Journal 2004 21 685 691 15496694 10.1136/emj.2002.003673 (Pubitemid 39504607)
62. JD Sterman, Business dynamics: systems thinking and modeling for a complex world Boston: McGraw-Hill 2000