A joint measurement of efficiency and effectiveness for non-storable commodities: Integrated data envelopment analysis approaches

European Journal of Operational Research

Volumn 201, Issue 2, 2010, Pages 477-489

  Chiou, Yu Chiun ^a   Lan, Lawrence W ^b   Yen, Barbara T H ^a  

^a NATIONAL CHIAO TUNG UNIVERSITY   (Taiwan)

^b MINGDAO UNIVERSITY   (Taiwan)

Author keywords

Integrated data envelopment analysis; Non storable commodities; Service effectiveness; Technical effectiveness; Technical efficiency

Indexed keywords

INTEGRATED DATA ENVELOPMENT ANALYSIS; NON-STORABLE COMMODITIES; SERVICE EFFECTIVENESS; TECHNICAL EFFECTIVENESS; TECHNICAL EFFICIENCY;

BENCHMARKING; LINEAR PROGRAMMING; SPECIFICATIONS; UNIVERSAL JOINTS;

DATA ENVELOPMENT ANALYSIS;

EID: 70349273779     PISSN: 03772217     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ejor.2009.03.005     Document Type: Article

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