Knowledge management initiatives, organizational process alignment, social capital, and dynamic capabilities

Advances in Developing Human Resources

Volumn 11, Issue 3, 2009, Pages 320-333

  Hung, Richard Yu Yuan ^a   Lien, Bella Ya Hui ^b   McLean, Gary N ^c  

^a San Kuei Investment Group   (Taiwan)

^b NATIONAL CHUNG CHENG UNIVERSITY   (Taiwan)

^c TEXAS A AND M UNIVERSITY   (United States)

Author keywords

Dynamic capabilities; Knowledge management initiatives; Organizational process alignment; Social capital

Indexed keywords

EID: 70149085619     PISSN: 15234223     EISSN: 15523055     Source Type: Journal    
DOI: 10.1177/1523422309339908     Document Type: Article

References (68)

1. Aadne, J.H., von Krogh, G., & Roos, J. (1996). Representationism: The traditional approach to cooperative strategies. In G. von Krogh & J. Roos (Eds.), Managing knowledge: Perspectives on cooperation and competition (pp. 9-31). London: Sage.
2. Adler, P., & Kwon, S. (2002). Social capital: Prospects for a new concept. Academy of Management Review, 27(1), 17-40.
3. Alavi, M., & Leidner, D.E. (2001). Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS Quarterly, 25(1), 107-136.
4. Argyris, C., & Schon, D. (1978). Organizational learning: A theory of action perspective. Reading, MA: Addison-Wesley.
5. Baker, W. (1990). Market networks and corporate behavior. American Journal of Sociology, 96, 589-625.
6. Benner, M.J., & Tushman, M.L. (2003). Exploitation, exploration, and process management: The productivity dilemma revisited. Academy of Management Review, 28(2), 238-256.
7. Boisot, M. (1995). Information space: A framework for learning in organizations, institutions, and culture. London: Routledge.
8. Brown, J., & Duguid, P. (1991). Organizational learning and communities-of-practice: Toward a unified view of working, learning and innovation. Organization Science, 2, 40-57.
9. Cepeda, G., & Vera, D. (2007). Dynamic capabilities and operational capabilities: A knowledge management perspective. Journal of Business Research, 60, 426-437.
10. Ciborra, C.U., & Andreu, R. (2001). Sharing knowledge across boundaries. Journal of Information Technology, 16(2), 73-81.
11. Clancy, W.J. (1995). Practice cannot be reduced to theory: Knowledge, representations, and change in the workplace. In S. Bagnara, C. Zuccermaglio, & S. Stucky (Eds.), Organizational learning and technological change (pp. 16-46). Berlin: Springer-Verlag.
12. Clancy, W.J. (1997). Situated cognition: On human knowledge and computer representations. Cambridge, UK: Cambridge University Press.
13. Coleman, I.S. (1988). Social capital in the creation of human capital. American Journal of Sociology, 94, S95-S120
14. Daft, R.L. (1998). Organization theory and design. Cincinnati, OH: South-Western College.
15. Danneels, E. (2002). The dynamics of product innovation and firm competences. Strategic Management Journal, 23, 1095-1121.
16. Davenport, T.H., & Prusak, L. (1998). Working knowledge: How organizations manage what they know. Boston: Harvard Business School Press.
17. De Jarnett, L. (1999). Knowledge, the latest thing: Information strategy. The Executives Journal, 12(2), 3-5.
18. Denison, D.R. (1984). Bringing corporate culture to the bottom line. Organizational Dynamics, 13(2), 59-76.
19. Easterby-Smith, M., & Prieto, I.M. (2008). Dynamic capabilities and knowledge management: An integrative role for learning? British Journal of Management, 19, 235-249.
20. Eisenhardt, K.M., & Martin, J.A. (2000). Dynamic capabilities: What are they? Strategic Management Journal, 21(10/11), 1105-1121.
21. Fang, S.C. (1999). The consortia formed between industry and research institution: The features, interaction mechanisms and performance. Journal of Management, 16, 633-659. (in Chinese)
22. Fukuyama, F. (1995). Trust: Social virtues and the creation of prosperity. New York: Free Press.
23. Garrick, J. (1998). Informal learning in corporate workplace. Human Resource Development Quarterly, 9(2), 129-144.
24. Giddens, A., & Turner, J. (1987). Social theory today. Stanford, CA: Stanford University Press.
25. Gold, A.H., Malhotra, A., & Segars, A.H. (2001). Knowledge management: An organizational capabilities perspective. Journal of Management Information Systems, 18(1), 185-214.
26. Gourlay, S. (2001). Knowledge management and HRD. Human Resource Development International, 4(1), 27-46.
27. Gulati, R. (1999). Network location and learning: The influence of network resources and firm capabilities on alliance formation. Strategic Management Journal, 20, 397-420.
28. Hammer, M. (2001). The agenda: What every business must do to dominate the decade. New York: Crown.
29. Inkpen, A., & Tsang, E. (2005). Social capital, networks and knowledge transfer. Academy of Management Review, 30(1),146-165.
30. Koka, B.R., & Prescott, J.E. (2002). Strategic alliances as social capital: A multidimensional view. Strategic Management Journal, 23(9), 794-816.
31. Lee, R.G., & Dale, B.G. (1998). Business process management: A review and evaluation. Business Process Management Journal, 4(3), 214-225.
32. Lee, S., & Cooper, L.F. (2009). Knowledge gap on business process management hampers IT/ Business alignment. (n.d.). Retrieved May 19, 2009, from http://www.-01.ibm.com/software/info/itsolutions/bpm/knowledgegap/
33. Leonard, D. (1995). Wellsprings of knowledge: Building and sustaining the source of innovation. Boston: Harvard Business School Press.
34. Leslie, B., Aring, M.K., & Brand, B. (1998). Informal learning: The new frontier of employee and organizational development. Economic Development Review, 15(4), 12-18.
35. Lewin, A.Y. (1999). Prolegomena on coevolution: A framework for research on strategy and new organizational forms. Organization Science, 10(5), 519-534.
36. Luo, Y. (2000). Dynamic capabilities in international expansion. Journal of World Business, 35(4), 355-378.
37. McAdam, R., & Leonard, D. (2001). Developing TQM: The knowledge management contribution. Journal of General Management, 26(4), 47.
38. Nahapiet, J., & Ghoshal, S. (1998). Social capital, intellectual capital, and the organization advantage. Academy of Management Review, 23, 242-266.
39. Nonaka, I. (1991). The knowledge creating company. Harvard Business Review, 69(6), 96-104.
40. Polanyi, M. (1967). The tacit dimension. London: Routledge.
41. Powell, T.C., & Dent-Micallef, A. (1997). Information technology as competitive advantage: The role of human, business, and technology resources. Strategic Management Journal, 18(5), 375-405.
42. Powell, W., Koput, K., & Smith-Doerr, L. (1996). Interorganizational collaboration and the locus of innovation. Administrative Science Quarterly, 41(1), 116-145.
43. Putnam, R.D. (1995). Bowling alone: America's declining social capital. Journal of Democracy, 6, 65-78.
44. Quintas, P., Lefrere, P., & Joues, G. (1997). Knowledge management: A strategic agenda. Long Range Planning, 30(3), 385-391.
45. Ray, G., Barney, J.B., & Muhanna, W.A. (2003). Capabilities, business processes, and competitive advantage: Choosing the dependent variable in empirical tests of the resource-based view. Strategic Management Journal, 25, 23-37.
46. Rhodes, J., Lok, P., Hung, R., & Fang, S. (2008). An integrative model of organizational learning and social capital on effective knowledge transfer and perceived organizational performance. Journal of Workplace Learning, 20(4), 245-258.
47. Sabherwal, R., Hirschheim, R., & Goles, T. (2001). The dynamics of alignment: Insights from a punctuated equilibrium model. Organization Science, 12, 179-197.
48. Sher, P.J., & Lee, V.C. (2004). Information technology as a facilitator for enhancing dynamic capabilities through knowledge management. Information & Management, 41, 933-945.
49. Spector, B.A. (1999). The horizontal organization: What the organization of the future actually looks like and how it delivers value to customers. Academy of Management Executive, 13(2), 97-98.
50. Spender, J.C. (1996). Making knowledge the basis of a dynamic theory of the firm. Strategic Management Journal, 17(4), 45-62.
51. Teece, D.J. (1998). Capturing value from knowledge assets: The new economy, markets for know-how and intangible assets. California Management Review, 40(3), 55-79.
52. Teece, D.J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18(7), 509-533.
53. Tsai, W. (2001). Knowledge transfer in intra-organizational networks: Effects of network position and absorptive capacity on business unit innovation and performance. Academy of Management Journal, 44(5), 966-1004.
54. Tsai, W., & Ghoshal, S. (1998). Social capital and value creation: The role of intrafirm networks. Academy of Management Journal, 41(4), 464-476.
55. Vera, D., & Crossan, M. (2003). Organizational learning and knowledge management: Toward an integrative framework. In M. Easterby-Smith & M. Lyles (Eds.), The Blackwell handbook of organizational learning and knowledge management (pp. 121-140). London: Wiley-Blackwell.
56. Voelpel, S.C., Leibold, M., & Mahmoud, K.M. (2004). The organizational fitness navigator: Enabling and measuring organizational fitness for rapid change. Journal of Change Management, 4(2), 123-140.
57. Walker, G., Kogut, B., & Shan, W. (1997). Social capital, structural holes and the formation of an industry network. Organization Science, 8, 109-125.
58. Wang, C.L. & Ahmed, P.K. (2007). Dynamic capabilities: A review and research agenda. The International Journal of Management Reviews, 9(1): 31-51.
59. Weiser, J.R. (2000). Organizational alignment: Are we heading in the same direction? The Kansas Banker, 90(1), 11-15.
60. Wheeler, B.C. (2002). NEBIC: A dynamic capabilities theory for assessing net-enablement. Information Systems Research, 13(2), 125-146.
61. Wilderom, C.P.M., Glunk, U., & Maslowski, R. (2000). Organizational culture as a predictor of organizational performance. In N. M. Ashkanasy, C. P. M. Wilderom, & M. Peterson (Eds.), Handbook of organizational culture and climate (pp. 193-209). Thousand Oaks, CA: Sage.
62. Wilkens, U., Menzel, D., & Pawlowsky, P. (2004). Inside the black-box: Analysing the generation of core competencies and dynamic capabilities by exploring collective minds. Management Revue, 15(1), 8-26.
63. Winter, S.G. (2003). Understanding dynamic capabilities. Strategic Management Journal, 24, 991-995.
64. Yli-Renko, H., Autio, E., & Tontti, V. (2002). Social capital, knowledge, and the international growth of technology-based new firms. International Business Review, 11, 279-304.
65. Zahra, S.A., Sapienza, H.J., & Davidsson, P. (2006). Entrepreneurship and dynamic capabilities: A review, model and research agenda. Journal of Management Studies, 43, 917-955.
66. Zairi, M. (1997). Business process management: A boundaryless approach to modern competitiveness. Business Process Management Journal, 3(1), 64-80.
67. Zollo, M., & Winter, S.G. (2002). Deliberate learning and the evolution of dynamic capabilities. Organization Science, 13, 339-351.
68. Zott, C. (2003). Dynamic capabilities and the emergence of intra-industry differential firm performance: Insights from a simulation study. Strategic Management Journal, 24, 97-125.