Improving communication in the emergency department

Emergency Medicine Journal

Volumn 26, Issue 9, 2009, Pages 658-661

  Redfern, E ^a   Brown, R ^b   Vincent, C A ^c  

^a BRISTOL ROYAL INFIRMARY   (United Kingdom)

^b IMPERIAL COLLEGE HEALTHCARE NHS TRUST   (United Kingdom)

^c Clinical Research Safety Unit   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

AMBULANCE; ARTICLE; CONTROLLED STUDY; EMERGENCY WARD; EXPERIMENTAL MODEL; HEALTH SERVICE; HOSPITAL PERSONNEL; HUMAN; IMAGING SYSTEM; INTERPERSONAL COMMUNICATION; MEDICAL DOCUMENTATION; MEDICAL INFORMATION; MEDICAL PRACTICE; PATIENT ASSESSMENT; PHYSICIAN; PRIORITY JOURNAL; QUANTITATIVE ANALYSIS;

ALLIED HEALTH PERSONNEL; COMMUNICATION; EFFICIENCY, ORGANIZATIONAL; EMERGENCY SERVICE, HOSPITAL; HOSPITAL INFORMATION SYSTEMS; HUMANS; LONDON; MEDICAL RECORDS; MEDICAL STAFF, HOSPITAL;

EID: 69249141482     PISSN: 14720205     EISSN: 14720213     Source Type: Journal    
DOI: 10.1136/emj.2008.065623     Document Type: Article

References (6)

1. Stiell A, Forster AJ, Stiell IG, et al. Prevalence of information gaps in the emergency department and the effect on patient outcomes. CMAJ 2003;169:1023-1028 (Pubitemid 37449351)
2. Fairbanks RJ, Bisantz AM, Sunm M. Emergency department communication links and patterns. Ann Emerg Med 2007;50:396-406. (Pubitemid 47391507)
3. Coiera EW, Jayasuriya RA, Hardy J, et al. Communication loads on clinical staff in the emergency department. Med J Aust 2002;176:415-418 (Pubitemid 34516420)
4. Redfern E, Brown R, Vincent CA. Identifying vulnerabilities in communication in the emergency department. Emerg Med J 2009;26:653-657
5. Taylor DM, Wolfe R, Cameron PA. Complaints from emergency department patients largely result from treatment and communication problems. Emerg Med 2002;14:43-49 (Pubitemid 34258718)
6. Thakore S, Morrison W. A survey of the perceived quality of patient handover by ambulance staff in the resuscitation room. Emerg Med J 2001;18:293-296 (Pubitemid 34070936)