Moving hospitals toward e/learning adoption: An empirical investigation

Journal of Organizational Change Management

Volumn 22, Issue 3, 2009, Pages 239-256

  Hung, Shin Yuan ^a   Lee, Wan Ju ^a   Chen, Charlie C ^b  

^a NATIONAL CHUNG CHENG UNIVERSITY   (Taiwan)

^b APPALACHIAN STATE UNIVERSITY   (United States)

Author keywords

E learning; Hospital management; Hospitals; Organizational structures; Taiwan

Indexed keywords

EID: 68349160479     PISSN: 09534814     EISSN: None     Source Type: Journal    
DOI: 10.1108/09534810910951041     Document Type: Article

References (66)

1. Alsever, J., Durst, S., Borzo, J. and Datta, S.S.R. (2006), “The patient knows best”, Business 2.0, Vol. 7, No. 9, p. 109.
2. Arora, S.S. (2006), “A structured process”, e-Learning Age, September, pp. 29-32.
3. Attewell, P. (1992), “Technology diffusion and organizational learning: the case of business computing”, Organization Science, Vol. 3, pp. 1-19.
4. Barlow, A. (2006), “E-learning the way forward”, Hospital Doctor, Vol. 23.
5. Beam, P. and Cameron, B. (1998), “But what did we learn? Evaluating online learning as a process”, paper presented at the 16th Annual International Conference on Computer Documentation, Quebec.
6. Bingi, P., Godia, J.K. and Sharma, M.K. (1999), “Issues affecting an ERP implementation”, Information Systems Management, Vol. 16 No. 3, pp. 7-14.
7. Boeker, M., Muller, C., Klar, R. and Lutterbach, J. (2005), “Onco Case: interdisciplinary case based teaching in neuro-oncology based on the campus platform”, paper presented at the AMIA Annual Symposium, p. 898.
8. Buciuniene, I., Malciankina, S., Lydeka, Z. and Kazlauskaite, R. (2006), “Managerial attitude to the implementation of quality management systems in Lithuanian support treatment and nursing hospitals”, BMC Health Services Research, Vol. 6 No. 120, pp. 1-10.
9. Burns, L.R. (1989), “Matrix management in hospitals: testing theories of matrix”, Administrative Science Quarterly, Vol. 34 No. 3, pp. 349-368.
10. Caccia-Bava, M.D.C., Guimaraes, T. and Harrington, S.J. (2006), “Hospital organization culture, capacity to innovate and success in technology adoption”, Journal of Health Organization and Management, Vol. 20 No. 3, pp. 194-217.
11. Chau, P.Y.K. and Tam, K.Y. (1997), “Factors affecting the adoption of open systems: an exploratory study”, MIS Quarterly, Vol. 21 No. 1, pp. 1-24.
12. Churchill, G.A. Jr (1979), “A paradigm for developing better measures of marketing constructs”, Journal of Marketing Research, Vol. 16 No. 1, pp. 64-73.
13. Cohen, W.M. and Levinthal, D.A. (1990), “Absorptive capacity: a new perspective on learning and innovation”, Administrative Science Quarterly, Vol. 35, pp. 128-152.
14. Cook, T.D. and Campbell, D.T. (1979), Quasi-experimentation: Design and Analysis Issues for Field Settings, Houghton Mifflin, Boston, MA.
15. Damanpour, F. (1991), “Organizational innovation: a meta-analysis of effects of determinants and moderators”, Academy of Management Journal, Vol. 34 No. 3, pp. 555-590.
16. Davis, L.E., Stephenson, A.G. and Winsor, J.A. (1987), “Pollen competition improves performance and reproductive output of the common zucchini squash under field conditions”, Journal of American Society of Horticultural Science, Vol. 112, pp. 711-6.
17. De Lone, W.H. and Mc Lean, E.R. (1992), “Information system success: the quest for the dependent variable”, Information System Research, Vol. 3 No. 1, pp. 60-95.
18. Deshpande, R. and Farley, J.U. (1999), “Executive insights: corporate culture and market orientation: comparing Indian and Japanese firms”, Journal of International Marketing, Vol. 7 No. 4, pp. 111-127.
19. Dulworth, M. and Shea, R. (1995), “Six ways technologies improve training”, HR Magazine, Vol. 40, pp. 33-36.
20. Fink, D. (1998), “Guidelines for the successful adoption of information technology in small and medium enterprises”, International Journal of Information Management, Vol. 18 No. 4, pp. 243-253.
21. Fiorito, J., Jarley, P. and Delaney, J.T. (2000), “The adoption of information technology by US national unions”, Relations Industrielles/Industrial Relations, Vol. 55 No. 3, pp. 451-476.
22. Fitzgibbons, J.P., Bordley, D.R., Berkowitz, L.R., Miller, B.W. and Henderson, M.C. (2006), “Redesigning residency education in internal medicine: a position paper from the Association of Program Directors in Internal Medicine”, Annals of Internal Medicine, Vol. 144 No. 12, pp. 938-9.
23. Furukawa, M.F., Raghu, T.S., Spaulding, T.J. and Vinze, A. (2008), “Adoption of health information technology for medication safety in US hospitals, 2006”, Health Affairs, Vol. 27 No. 3, pp. 865-875.
24. Hair, J.F., Anderson, R.E., Tatham, R.L. and Black, W.C. (1998), Multivariate Data Analysis, Prentice-Hall, Englewood Cliffs, NJ.
25. Handy, C.B. (1985), Understanding Organizations, 3rd ed., Penguin Books, Harmondsworth.
26. Harris, P. (2004), “Two new marketplaces for e-suppliers: health care and financial services”, Training & Development, Vol. 58 No. 1, p. 38.
27. Hill, C.W.L. and Jones, G.R. (2001), Strategic Management, 5th ed., Houghton Mifflin, Boston, MA.
28. Hoa, D., Micheau, A. and Gahide, G. (2006), “Creating an interactive web-based e-Learning course: a practical introduction for radiologists”, Radio Graphics, Vol. 26 No. 6.
29. Hunter, J.E., Schmidt, F.L. and Jackson, G.B. (1983), Meta-analysis: Cumulating Research Findings Across Studies, Sage, Beverly Hills, CA.
30. Innes-Farquhar, A. (2006), “Focus on people”, e-Learning Age, May.
31. Jaklevic, M.C. (2004), “Planning for day after tomorrow”, Modern Healthcare, Vol. 34 No. 26, pp. 48-51.
32. Khoumbati, K., Themistocleous, M. and Irani, Z. (2003), “A conceptual model for the adoption of enterprise application integration in healthcare organizations”, paper presented at the Americas Conference on Information Systems, Tampa, FL.
33. Kimberly, J.R. and Evanisko, M.J. (1981), “Organizational innovation: the influence of individual, organizational, and contextual factors on hospital adoption of technological and administrative innovations”, Academy of Management Journal, Vol. 24 No. 4, pp. 689-713.
34. Kirton, M.J. (1976), “Adaptors and innovators: a description and measure”, Journal of Applied Psychology, Vol. 61 No. 5, pp. 622-9.
35. Kitchell, S. (1995), “Corporate culture, environmental adaptation, and innovation adoption: a qualitative/quantitative approach”, Academy of Marketing Science, Vol. 23 No. 3, pp. 195-205.
36. Kohn, L.T. and Corrigan, J. (2000), To Err is Human: Building a Safer Health System, National Academic Press, Washington, DC.
37. Mackay, S. and Stockport, G.J. (2006), “Blended learning, classroom and e-learning”, The Business Review, Vol. 5 No. 1, pp. 82-88.
38. Meterko, M., Mohr, D.C. and Young, G.J. (2004), “Teamwork culture and patient satisfaction in hospitals”, Med Care, Vol. 42 No. 5, pp. 492-8.
39. Nunnally, J. (1978), Psychometric Theory, 2nd ed., Mc Graw-Hill, New York, NY.
40. Overton, L. (2006), “The moment's hotspots”, e-Learning Age, September 1, pp. 33-34.
41. Parker, M. (2000), Organizational Culture and Identity, Sage, London.
42. Parnell, S. (2004), “Specialty hospitals”, Health Care News, available at http://heartland.org/Publications.cfm?pblId=2.
43. Pinsonneault, A. and Kraemer, K. (1993), “Survey research methodology in management information systems: an assessment”, Journal of Management Information Systems, Vol. 10, pp. 75-105.
44. Premkumar, G. and Roberts, M. (1999), “Adoption of new information technologies in rural small business”, Omega, Vol. 27, pp. 467-484.
45. Rad, A.M.M. (2006), “The impact of organizational culture on the successful implementation of total quality management”, The TQM Magazine, Vol. 18, p. 606.
46. Robbins, S.P. (1990), Organization Theory: Structure, Design, and Applications, Prentice-Hall, New Delhi.
47. Sanli, M. (2005), “Mastering healthcare applications”, Health Management Technology, Vol. 26 No. 5, pp. 40-41.
48. Schein, E.H. (2005), Organizational Culture and Leadership, 3rd ed., Jossey-Bass, San Francisco, CA.
49. Schneller, E.S. and Smeltzer, L.R. (2006), Strategic Management of the Health Care Supply Chain, Jossey-Bass, San Francisco, CA.
50. Smethurst, S. (2006), “Course of treatment”, People Management, Vol. 12 No. 5, p. 34.
51. Spanjers, R., Rutkowski, A.F. and Martens, R. (2005), “Implementation and acceptance of elearning in a hospital environment”, International Journal of Healthcare Technology & Management, Vol. 6 Nos 4 / 6, p. 431.
52. Straub, D.W. (1989), “Validating instruments in MIS research”, MIS Quarterly, Vol. 13 No. 2, pp. 147-169.
53. Thong, J.Y.L. (1999), “An integrated model of information systems adoption in small businesses”, Journal of Management Information Systems, Vol. 15 No. 4, pp. 187-214.
54. Thong, J.Y.L. and Yap, C.S. (1995), “CEO characteristics, organizational characteristics and information technology adoption in small business”, Omega, Vol. 23 No. 4, pp. 429-442.
55. Thurstone, L.L. (1931), “The measurement of social attitudes”, Journal of Abnormal and Social Psychology, Vol. 26 No. 3, pp. 249-269.
56. Tornatzky, L.G. and Fleischer, M. (1990), The Processes of Technological Innovation, Lexington Books, Lexington, MA.
57. Tornatzky, L.G. and Klein, K.J. (1982), “Innovation characteristics and innovation adoption implementation: a meta-analysis of findings”, IEEE Transactions on Engineering Management, Vol. 29 No. 1, pp. 28-45.
58. US News & World Report (2006), “A-Z e-learning directory”, US News & World Report, available at: www.usnews.com/usnews/edu/elearning/directory/dir_a.htm.
59. Wallach, E. (1983), “Individuals and organization: the cultural match”, Training & Development Journal, Vol. 37 No. 12, pp. 28-36.
60. Wang, Q. and Tunzelmann, N. (2000), “Complexity and the functions of the firm: breath and depth”, Research Policy, Vol. 29, pp. 805-818.
61. Whalen, T. and Wright, D. (1999), “Methodology for cost-benefit analysis of web-based tele-learning program: case study of the Bell Institute”, The American Journal of Distance Education, Vol. 13 No. 1, pp. 24-44.
62. Wicks, A.M., Visich, J.K. and Li, S. (2006), “Radio frequency identification applications in hospital environment”, Hosp. Top., Vol. 84 No. 3, pp. 3-8.
63. Yang, G.L. and Lim, C.C. (2006), “Singapore National Medical Image Resource Centre (SN.MIRC): a world wide web resource for radiology education”, Ann. Acad. Med. Singapore, Vol. 8, pp. 558-563.
64. Yap, C.S., Soh, C.P.P. and Raman, K.S. (1992), “Information system success factors in small business”, Omega, Vol. 20 Nos 5 / 6, pp. 597-609.
65. Yap, C.S., Thong, J.Y.L. and Raman, K.S. (1994), “The effect of government incentives on computerisation in small business”, European Journal of Information Systems, Vol. 3 No. 3, pp. 191-203.
66. Young, K. (2003), “Using e-learning to liberate the talents of nurses”, Industrial & Commercial Training, Vol. 35 No. 4, pp. 137-141.