Themes of change in corporate libraries: Considerations for academic libraries

Portal

Volumn 9, Issue 2, 2009, Pages 253-271

  Housewright, Ross ^a  

^a ITHAKA   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 68249116067     PISSN: 15312542     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (60)

1. Clayton M. Christensen, The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail(Boston, MA: Harvard Business School Press, 1997).
2. David W. Lewis, "The Innovator's Dilemma: Disruptive Change and Academic Libraries," Library Administration & Management18, 2 (2004): 68.
3. Doris Small Helfer, "The End of the Road for a Corporate Library-Or Is It?" Searcher6, 1 (1998): 14-7; Amy Wallace, "A Collection Gets Shelved; Cost-cutting Closes the Universal Studios Research Library. But Where Does That Leave Filmmakers Searching for an Added Touch of Realism?" Los Angeles Times, March 5, 2000; and Alex Kuczynski, "A Time Inc. Institution Will Close Its Doors," New York Times, June 4, 2001.
4. Thomas Pack and Jeff Pemberton, "The Cutting-Edge Libraries of the Ford Motor Companies," Online Magazine22, 5 (1998): 14-30; Bob Huerster, "Evolving Information Service in a Web World: A Growth Experience at Consumers Union," Searcher14, 9 (2006): 44-6; Stephanie Boyd, "What's Next? for Corporate Virtual Libraries: The Elimination of a Paper Collection and the Need for a Walk-in Library Space Frees the Information Specialist to Choose Their Optimal Work Space," Online Magazine28, 6 (December 2004): 14-24; and Pack and Pemberton, "From Information Center to Knowledge Factory: The Cutting Edge Library at Shell Research," Online Magazine23, 4 (1999): 28-33.
5. James Matarazzo, Closing the Corporate Library: Case Studies on the Decision-making Process(New York, NY: Special Libraries Association, 1981), 6-8.
6. Robert Renaud, "Learning to Compete: Competition, Outsourcing, and Academic Libraries," The Journal of Academic Librarianship23, 2 (1997): 86.
7. Matarazzo, Closing the Corporate Library.
8. James Matarazzo and Laurence Prusak, The Value of Corporate Libraries: Findings from a 1995 Survey of Senior Management(New York: Special Libraries Association, 1995);
9. James Matarazzo, Laurence Prusak, and Michael Gauthier, Valuing Corporate Libraries: A Survey of Senior Managers(New York: Special Libraries Association, 1990); and Matarazzo, Corporate Library Excellence(New York: Special Libraries Association, 1990).
10. Matarazzo, Closing the Corporate Library, 137-9.
11. Paula M Strain, "When a Library Job Ends⋯Find Another≠" Special Libraries61, 7 (1970): 363.
12. Laurence Prusak and T. H Davenport, "Blow Up the Corporate Library," International Journal of Information Management13, 6 (1993): 405-12.
13. James Matarazzo and Toby Pearlstein, "Corporate Score," Library Journal(February 1, 2007), http://www.libraryjournal.com/article/ CA6407767.html (accessed February 23, 2009).
14. Helfer; Wallace; and Kuczynski.
15. Pack and Pemberton, "The Cutting-Edge Libraries of the Ford Motor Companies"; Pack and Pemberton, "From Information Center to Knowledge Factory"; Huerster; and Boyd.
16. Michael Gorman, "Google and God's Mind," Los Angeles Times, December 17, 2004.
17. Ross Housewright and Roger Schonfeld, Ithaka Report, Ithaka's 2006 Studies of Key Stakeholders in the Digital Transformation in Higher Education(Ithaka, August 18, 2008).
18. Matarazzo and Prusak, "Valuing Corporate Libraries: A Senior Management Survey," Special Libraries81, 2 (Spring 1990): 104.
19. Caroline Oades, "Using Organisational Goals to Reposition the Corporate Information Center," Library Management24, 6/7 (2003): 320.
20. Pam Foster and Allan Foster, "Stability is not Immobility: Business Information Resources Survey 2006," Business Information Review23, 2 (2006): 83-107.
21. Allan Foster, "Moving up the Value Chain: Business Information Resources Survey 2007," Business Information Review24, 1 (2007): 13-29.
22. Matarazzo and Prusak, "Valuing Corporate Libraries: A Senior Management Survey," 104.
23. William Edgar, "Corporate Library Impact, Part I: A Theoretical Approach," The Library Quarterly74, 2 (2004): 122-51; Alison M Keyes, "The Value of the Special Library: Review and Analysis," Special Libraries86, 3 (1995): 172-87.
24. Matarazzo, Closing the Corporate Library, 138.
25. Pack and Pemberton, "The Cutting-Edge Libraries of the Ford Motor Companies."
26. Ibid, 26.
27. Oades, 320; Arthur Sterngold, "Marketing for Special Libraries and Information Centers: The Positioning Process," Special Libraries73, 4 (1982): 256.
28. Helfer.
29. Pack and Pemberton, "The Cutting-Edge Libraries of the Ford Motor Company, Part 2 of 2," Online Magazine22, 5 (1998): 14-30.
30. Sterngold.
31. Huerster.
32. Ibid.
33. Ibid.
34. John Agada, "Outsourcing of Corporate Information Services: Implications for Redesigning Corporate Library Services," International Information and Library Review28, 2 (June 1996): 157-76.
35. Ibid.
36. Ernest Perez, "Knowledge Management in the Library-Not," Database22, 2 (1999): 75.
37. Sterngold, 256.
38. Richard S. Huleatt, "What Do Libraries Do All Day? Some Management Questions," Special Libraries61, 2 (1970): 78-80; Joseph Kramer, "How to Survive in Industry: Cost Justifying Library Services," Searcher62, 11 (1971): 487-9; and Elizabeth M. Walkey, "Communicating with Management," Special Libraries57, 8 (1966): 565-8.
39. Peggy Bass Bridges and Suzette Morgan, "Creatively Marketing the Corporate Library," Marketing Library Services14, 2 (March 2000), http://www.infotoday.com/mls/mar00/ bridges&morgan.htm, (accessed February 23, 2009.
40. Herbert S. White, "The Funding of Corporate Libraries-Old Myths and New Problems," Special Libraries78, 3 (1987): 155-61.
41. Michael Rogers and Norman Oder, "Time, Inc. Closes Research Center," Library Journal(July 1, 2001), http://www.libraryjournal. com/article/CA90454.html (accessed February 24, 2009).
42. Matarazzo, Closing the Corporate Library.
43. Ibid.
44. Housewright and Schonfeld.
45. Kevin Guthrie and Ross Housewright, "Attitudes and Behaviors in the Field of Economics: Anomaly or Leading Indicator?" Journal of Library Administration48, 2 (2008): 173-93.
46. OCLC, "College Students' Perceptions of Libraries and Information Resources," OCLC, December 2005, http://www.oclc.org/reports/ perceptionscollege.htm (accessed February 23, 2009).
47. Eleanor Jo Rodger, "What's A Library Worth?" American Libraries38, 8 (2007): 58-61.
48. ARL Statistics and Measurement, Library Assessment Conference, Association of Research Libraries, www.libraryassessment.org (accessed February 23, 2009).
49. Colleen Cook, Fred Heath, and Bruce Thompson, "LibQUAL+: One Instrument in the New Measures Toolbox," ARL: A Bimonthly Report 212(October 2000), http://www.arl.org/ resources/pubs/br/br212.shtml (accessed February 23, 2009).
50. James Self, "From Values to Metrics: Implementation of the Balanced Scorecard at a University Library," Performance Measurement and Metrics4, 2 (2003): 57-64.
51. Amos Lakos and Shelley Phipps, "Creating a Culture of Assessment: A Catalyst for Organizational Change," portal: Libraries and the Academy4, 3 (2004): 345-61.
52. Marianne Stowell Bracke et al., "Finding Information in a New Landscape: Developing New Service and Staffing Models for Mediated Information Services," College and Research Libraries68, 3 (May 2007): 248-67.
53. Roger C. Schonfeld et al., The Nonsubscription Side of Periodicals: Changes in Library Operations and Costs between Print and Electronic Formats(Washington, D.C.: Council on Library and Information Resources, June 2004).
54. Xiaotian Chen, "MetaLib, WebFeat, and Google; The Strengths and Weaknesses of Federated Search Engines Compared with Google," Online Information Review30, 4 (2006): 413.
55. Scott Bennett, "The Information or the Learning Commons: Which Will We Have?" The Journal of Academic Librarianship34, 3 (May 2008): 184.
56. Scott Carlson, "Lost in a Sea of Science Data," The Chronicle of Higher Education, June 23, 2006, A 35, http://chronicle.com/ free/v52/i42/42a03501.htm (accessed February 24, 2009).
57. Harvard University Library, Office for Scholarly Communications: OSC, http://osc.hul. harvard.edu/osc.php (accessed February 23, 2009).
58. Barbara Dewey, "The Embedded Librarian: Strategic Campus Collaborations," Resource Sharing & Information Networks17, 1/2 (2004):16.
59. John Brooks Howard, "Modeling Cyberinfrastructure Services through Collaborative Research" (presentation, Living the Future, Tucson, Arizona, May 2, 2008), http://hdl. handle.net/2286/asulib:144270.
60. Judy Luther, "University Investment in the Library: What's the Return?" Elsevier LibraryConnect White Paper, 2008, http://libraryconnect. elsevier.com/ whitepapers/0108/lcwp010801.html (accessed February 23, 2009).