-
3
-
-
0036487980
-
Preventing User Errors by Systematic Analysis of Deviations from the System Task Model
-
-
F. Patern and C. Santoro, Preventing User Errors by Systematic Analysis of Deviations from the System Task Model, International Journal of Human-Computer Studies, 56, pp. 225-245, 2002.
-
(2002)
International Journal of Human-Computer Studies
, vol.56
, pp. 225-245
-
-
Patern, F.1
Santoro, C.2
-
4
-
-
19944391032
-
Improving User-Interface Dependability through Mitigation of Human Error
-
-
R. Maxion and R. Reeder, Improving User-Interface Dependability through Mitigation of Human Error, International Journal of Human-Computer Studies, 63, pp. 25-50, 2005.
-
(2005)
International Journal of Human-Computer Studies
, vol.63
, pp. 25-50
-
-
Maxion, R.1
Reeder, R.2
-
7
-
-
0003470868
-
-
, Ablex, Norwood, New Jersey
-
D. Mumby, Communication and Power in Organizations: Discourse, Ideology, and Domination, Ablex, Norwood, New Jersey, 1988.
-
(1988)
Communication and Power in Organizations: Discourse, Ideology, and Domination
-
-
Mumby, D.1
-
9
-
-
1542406510
-
Multidimensional Audience Analysis for Dynamic Information
-
-
M. Albers, Multidimensional Audience Analysis for Dynamic Information, Journal of Technical Writing and Communication, 33:3, pp. 263-279, 2003.
-
(2003)
Journal of Technical Writing and Communication
, vol.33
, Issue.3
, pp. 263-279
-
-
Albers, M.1
-
11
-
-
0002292167
-
Cognitive Engineering
-
, D. Norman and S. Draper eds, Lawrence Erlbaum Associates, Mahwah, New Jersey, pp
-
D. Norman, Cognitive Engineering, in User Centered System Design: New Perspectives on Human-Computer Interaction, D. Norman and S. Draper (eds.), Lawrence Erlbaum Associates, Mahwah, New Jersey, pp. 33-62, 1986.
-
(1986)
User Centered System Design: New Perspectives on Human-Computer Interaction
, pp. 33-62
-
-
Norman, D.1
-
14
-
-
68149164879
-
-
M. Jirotka and J. Goguen eds, San Diego, California, pp
-
M. Jirotka and J. Goguen (eds.), Academic Press, San Diego, California, pp. 1-16, 1994.
-
(1994)
Academic Press
, pp. 1-16
-
-
-
15
-
-
21344458536
-
A Survey
-
User Attitudes Toward Corporate Style Guides:,
-
P. Allen, User Attitudes Toward Corporate Style Guides: A Survey, Technical Communication, 43:3, pp. 237-243, 1996.
-
(1996)
Technical Communication
, vol.43
, Issue.3
, pp. 237-243
-
-
Allen, P.1
-
16
-
-
0004027813
-
-
, Yale University Press, New Haven, Connecticut
-
H. Simon, Models of Thought, Yale University Press, New Haven, Connecticut, 1979.
-
(1979)
Models of Thought
-
-
Simon, H.1
-
17
-
-
0003910761
-
-
, MIT, Cambridge, Massachusetts
-
T. Landauer, The Trouble with Computers: Usefulness, Usability, and Productivity, MIT, Cambridge, Massachusetts, 1995.
-
(1995)
The Trouble with Computers: Usefulness, Usability, and Productivity
-
-
Landauer, T.1
-
18
-
-
44349167882
-
Time to Think and Time to Do? I Can Fail and So Can You!
-
-
E. Hollnagel, Time to Think and Time to Do? I Can Fail and So Can You! Human Factors and Aerospace Safety, 4:3, pp. 169-180, 2004.
-
(2004)
Human Factors and Aerospace Safety
, vol.4
, Issue.3
, pp. 169-180
-
-
Hollnagel, E.1
-
19
-
-
3042741640
-
Analysis of Situation Awareness from Critical Incident Reports
-
, M. Endsley and D. Garland eds, Erlbaum, Mahwah, New Jersey, pp
-
G. Klein, Analysis of Situation Awareness from Critical Incident Reports, Situation Awareness Analysis and Measurement, M. Endsley and D. Garland (eds.), Erlbaum, Mahwah, New Jersey, pp. 51-72, 2000.
-
(2000)
Situation Awareness Analysis and Measurement
, pp. 51-72
-
-
Klein, G.1
-
20
-
-
0004196618
-
-
, Cambridge University Press, Cambridge
-
P. Johnson-Laird, Mental Models, Cambridge University Press, Cambridge, 1983.
-
(1983)
Mental Models
-
-
Johnson-Laird, P.1
-
21
-
-
0002237578
-
Understanding Readers
-
, C. Barnum and S. Carliner eds, Macmillan, New York, pp
-
J. Redish, Understanding Readers, in Techniques For Technical Communicators, C. Barnum and S. Carliner (eds.), Macmillan, New York, pp. 15-41, 1994.
-
(1994)
Techniques For Technical Communicators
, pp. 15-41
-
-
Redish, J.1
-
23
-
-
0025771716
-
Organizing Information
-
. New York, NY, April, STC, Arlington, Virginia
-
H. Fawcett, S. Ferdinand, and A. Rockley, Organizing Information, Proceedings of 38th STC Conference. New York, NY, April 1991, STC, Arlington, Virginia, 1991.
-
(1991)
Proceedings of 38th STC Conference
-
-
Fawcett, H.1
Ferdinand, S.2
Rockley, A.3
-
24
-
-
84963164552
-
Understanding Written Instructions: The Role of an Explanatory Schema
-
-
E. Smith and L. Goodman, Understanding Written Instructions: The Role of an Explanatory Schema, Cognition and Instruction, 1:4, pp. 359-396, 1984.
-
(1984)
Cognition and Instruction
, vol.1
, Issue.4
, pp. 359-396
-
-
Smith, E.1
Goodman, L.2
-
25
-
-
0026124451
-
Visual Literacy in Corporate Communication: Some Implications for Information Design
-
-
W. Gribbons, Visual Literacy in Corporate Communication: Some Implications for Information Design, IEEE Transactions on Professional Communication, 34:1, pp. 42-50, 1991.
-
(1991)
IEEE Transactions on Professional Communication
, vol.34
, Issue.1
, pp. 42-50
-
-
Gribbons, W.1
-
26
-
-
10644285816
-
Interface Changes Causing Accidents. An Empirical Study of Negative Transfer
-
-
D. Besnard and L. Cacitti, Interface Changes Causing Accidents. An Empirical Study of Negative Transfer, International Journal of Human-Computer Studies, 62, pp. 103-125, 2005.
-
(2005)
International Journal of Human-Computer Studies
, vol.62
, pp. 103-125
-
-
Besnard, D.1
Cacitti, L.2
-
27
-
-
13344287420
-
Reading to Learn and Do
-
. New York, NY, April, STC, Arlington, Virginia
-
A. Duin, Reading to Learn and Do, Proceedings of 38th STC Conference. New York, NY, April 1991, STC, Arlington, Virginia, 1991.
-
(1991)
Proceedings of 38th STC Conference
-
-
Duin, A.1
-
29
-
-
84948869543
-
Living Design Memory: Framework, Implementation, Lessons Learned
-
-
L. Terveen, P. Selfridge, and D. Long, Living Design Memory: Framework, Implementation, Lessons Learned, Human-Computer Interaction, 10:1, pp. 1-37, 1995.
-
(1995)
Human-Computer Interaction
, vol.10
, Issue.1
, pp. 1-37
-
-
Terveen, L.1
Selfridge, P.2
Long, D.3
-
31
-
-
0001428145
-
Writing for Human Performance: Relating Reading Research to Docume?t Design
-
-
J. Spyridakis and M. Wenger, Writing for Human Performance: Relating Reading Research to Docume?t Design, Technical Communication, 39:2, pp. 202-215, 1992.
-
(1992)
Technical Communication
, vol.39
, Issue.2
, pp. 202-215
-
-
Spyridakis, J.1
Wenger, M.2
-
33
-
-
0034385029
-
Users' Recognition of Semantic Affinity among Tasks and the Effects of Consistency
-
-
J. Park, W. Yoon, and H. Ryu, Users' Recognition of Semantic Affinity among Tasks and the Effects of Consistency, International Journal of Human-Computer Interaction, 12:1, pp. 89-105, 2000.
-
(2000)
International Journal of Human-Computer Interaction
, vol.12
, Issue.1
, pp. 89-105
-
-
Park, J.1
Yoon, W.2
Ryu, H.3
-
34
-
-
84986685675
-
Error Handling in Office Work with Computers: A Field Study
-
-
F. Brodbeck, D. Zapf, J. Pruemper, and M. Frese, Error Handling in Office Work with Computers: A Field Study, Journal of Occupational and Organizational Psychology, 66, pp. 303-317, 1993.
-
(1993)
Journal of Occupational and Organizational Psychology
, vol.66
, pp. 303-317
-
-
Brodbeck, F.1
Zapf, D.2
Pruemper, J.3
Frese, M.4
-
35
-
-
0036764707
-
Describing Functional Requirements for Knowledge Sharing Communities
-
-
S. Garrett and B. Caldwell, Describing Functional Requirements for Knowledge Sharing Communities, Behaviour & Information Technology, 21:5, pp. 359-364, 2002.
-
(2002)
Behaviour & Information Technology
, vol.21
, Issue.5
, pp. 359-364
-
-
Garrett, S.1
Caldwell, B.2
-
36
-
-
0001026839
-
The Harassed Decision Maker: Time Pressure, Distractions, and the Use of Evidence
-
-
P. Wright, The Harassed Decision Maker: Time Pressure, Distractions, and the Use of Evidence, Journal of Applied. Psychology, 59:5, pp. 555-561, 1974.
-
(1974)
Journal of Applied. Psychology
, vol.59
, Issue.5
, pp. 555-561
-
-
Wright, P.1
-
37
-
-
0028721183
-
Individual Differences in Need for Cognitive Closure
-
-
D. Webster and A. Kruglanski, Individual Differences in Need for Cognitive Closure, Journal of Personality and Social Psychology, 67:6, pp. 1049-1672, 1994.
-
(1994)
Journal of Personality and Social Psychology
, vol.67
, Issue.6
, pp. 1049-1672
-
-
Webster, D.1
Kruglanski, A.2
-
39
-
-
0003636986
-
-
, Prentice-Hall, Upper Saddle River, New Jersey
-
C. Wickens and J. Hollands, Engineering Psychology and Human Performance, Prentice-Hall, Upper Saddle River, New Jersey, 2000.
-
(2000)
Engineering Psychology and Human Performance
-
-
Wickens, C.1
Hollands, J.2
-
40
-
-
0001823438
-
Information Displays and Preference Reversals
-
-
E. Johnson, J. Payne, and J. Bettman, Information Displays and Preference Reversals, Organizational Behavior and Human Decision Processes, 42, pp. 1-21, 1988.
-
(1988)
Organizational Behavior and Human Decision Processes
, vol.42
, pp. 1-21
-
-
Johnson, E.1
Payne, J.2
Bettman, J.3
-
42
-
-
0031363611
-
Using a Problem Focus to Quickly Aid Users in Trouble
-
, STC, Washington, D.C
-
C. Hallgreen, Using a Problem Focus to Quickly Aid Users in Trouble, Proceedings of the 1997 STC Annual Conference, STC, Washington, D.C., 1997.
-
(1997)
Proceedings of the 1997 STC Annual Conference
-
-
Hallgreen, C.1
-
43
-
-
12944327769
-
How Many Variables Can Humans Process?
-
-
G. Halford, R. Baker, J. McCredden, and J. Bain, How Many Variables Can Humans Process?, Psychological Science, 16:1, pp. 70-76, 2005.
-
(2005)
Psychological Science
, vol.16
, Issue.1
, pp. 70-76
-
-
Halford, G.1
Baker, R.2
McCredden, J.3
Bain, J.4
-
44
-
-
39749093168
-
The Magical Number Seven, Plus or Minus Two: Some Limits on Our Capacity for Processing Information
-
-
G. Miller, The Magical Number Seven, Plus or Minus Two: Some Limits on Our Capacity for Processing Information, The Psychological Review, 63, pp. 81-97, 1956.
-
(1956)
The Psychological Review
, vol.63
, pp. 81-97
-
-
Miller, G.1
-
45
-
-
0030213561
-
Design of a User Interface for a Knowledge Refinement Tool
-
-
A. Basden, A. Brown, and S. Tetlow, Design of a User Interface for a Knowledge Refinement Tool, International Journal of Human-Computer Studies, 45, pp. 157-183, 1996.
-
(1996)
International Journal of Human-Computer Studies
, vol.45
, pp. 157-183
-
-
Basden, A.1
Brown, A.2
Tetlow, S.3
-
47
-
-
0000547734
-
Processing Probabilistic Multidimensional Information for Decisions
-
-
T. Wallsten and C. Barton, Processing Probabilistic Multidimensional Information for Decisions, Journal of Experimental Psychology: Learning, Memory, and Cognition, 8, pp. 361-384, 1982.
-
(1982)
Journal of Experimental Psychology: Learning, Memory, and Cognition
, vol.8
, pp. 361-384
-
-
Wallsten, T.1
Barton, C.2
-
48
-
-
0005680703
-
The Influence of Quantity of Information and Goal Framing on Decisions
-
-
Y. Ganzach and Y. Schul, The Influence of Quantity of Information and Goal Framing on Decisions, Acta Psychologia, 89, pp. 23-36, 1995.
-
(1995)
Acta Psychologia
, vol.89
, pp. 23-36
-
-
Ganzach, Y.1
Schul, Y.2
-
49
-
-
0029373015
-
The Proximity Compatibility Principle: Its Psychological Function and Relevance to Display Design
-
-
C. Wickens and C. Carswell, The Proximity Compatibility Principle: Its Psychological Function and Relevance to Display Design, Human Factors, 37, pp. 473-494, 1995.
-
(1995)
Human Factors
, vol.37
, pp. 473-494
-
-
Wickens, C.1
Carswell, C.2
-
50
-
-
57049166874
-
Expanding Usability Testing to Evaluate Complex Systems
-
-
J. Redish, Expanding Usability Testing to Evaluate Complex Systems, Journal of Usability Studies, 2:3, pp. 102-111, 2007.
-
(2007)
Journal of Usability Studies
, vol.2
, Issue.3
, pp. 102-111
-
-
Redish, J.1
-
51
-
-
42149191297
-
Content Management and the Production of Genres
-
. October 22-24, El Paso, Texas, pp
-
D. Clark, Content Management and the Production of Genres, Proceedings of the 14th Annual International Conference on Computer Documentation. October 22-24, El Paso, Texas, pp. 9-13, 2007.
-
(2007)
Proceedings of the 14th Annual International Conference on Computer Documentation
, pp. 9-13
-
-
Clark, D.1
-
52
-
-
68149180980
-
-
Albers, M, Guest Editor, ,
-
Albers, M., Guest Editor, Technical Communication special section on future of Technical Communication, 52:3, 2005.
-
(2005)
Technical Communication special section on future of Technical Communication
, vol.52
, pp. 3
-
-
-
53
-
-
84908930018
-
-
, Erlbaum, Mahwah, New Jersey
-
Albers, M., Communication of Complex Information: User Goals and Information Needs for Dynamic Web Information, Erlbaum, Mahwah, New Jersey, 2004.
-
(2004)
Communication of Complex Information: User Goals and Information Needs for Dynamic Web Information
-
-
Albers, M.1
-
54
-
-
1542406510
-
Multidimensional Audience Analysis for Dynamic Information
-
-
Albers, M., Multidimensional Audience Analysis for Dynamic Information, Journal of Technical Writing and Communication, 33:3, pp. 263-279, 2003.
-
(2003)
Journal of Technical Writing and Communication
, vol.33
, Issue.3
, pp. 263-279
-
-
Albers, M.1
-
55
-
-
0042074142
-
Single Sourcing and the Technical Communication Career Path
-
-
Albers, M., Single Sourcing and the Technical Communication Career Path, Technical Communication, 50:3, pp. 335-343, 2003.
-
(2003)
Technical Communication
, vol.50
, Issue.3
, pp. 335-343
-
-
Albers, M.1
-
56
-
-
0038611007
-
Presenting Information on the Small-Screen Interface: Effects of Table Formatting
-
-
Kim, L. and M. J. Albers, Presenting Information on the Small-Screen Interface: Effects of Table Formatting, IEEE Transactions on Professional Communication, 46:2, pp. 94-103, 2003.
-
(2003)
IEEE Transactions on Professional Communication
, vol.46
, Issue.2
, pp. 94-103
-
-
Kim, L.1
Albers, M.J.2
|