Project types of business process management: Towards a scenario structure to enable situational method engineering for business process management

Business Process Management Journal

Volumn 15, Issue 4, 2009, Pages 548-568

  Bucher, Tobias ^a   Winter, Robert ^a  

^a UNIVERSITY OF ST GALLEN   (Switzerland)

Author keywords

Business process re engineering; Process management; Systems engineering

Indexed keywords

EID: 67749085928     PISSN: 14637154     EISSN: None     Source Type: Journal    
DOI: 10.1108/14637150910975534     Document Type: Article

References (58)

1. Alter, S. (2003), 18 Reasons why IT-reliant work systems should replace 'The IT Artifact' as the core subject matter of the IS field, Communications of the Association for Information Systems, Vol. 12 No. 23, pp. 366-95.
2. Alter, S. (2006), Work systems and IT artifacts - does the definition matter?, Communications of the Association for Information Systems, Vol. 17 No. 14, pp. 299-313.
3. Armistead, C. and Machin, S. (1997), Implications of business process management for operations management, International Journal of Operations & Production Management, Vol. 17 No. 9, pp. 886-98.
4. Armistead, C., Pritchard, J.-P. and Machin, S. (1999), Strategic business process management for organizational effectiveness, Long Range Planning, Vol. 32 No. 1, pp. 96-106.
5. Bacon, C.J. and Fitzgerald, B. (2001), A systemic framework for the field of information systems, ACM SIGMIS Database, Vol. 32 No. 2, pp. 46-67.
6. Balzarova, M.A., Bamber, C.J., McCambridge, S. and Sharp, J.M. (2004), Key success factors in implementation of process-based management - a UK housing association experience, Business Process Management Journal, Vol. 10 No. 4, pp. 387-99.
7. Brinkkemper, S. (1996), Method engineering - engineering of information systems development methods and tools, Information and Software Technology, Vol. 38 No. 4, pp. 275-80.
8. Brookes, C.H.P., Grouse, P.J., Jeffrey, D.R. and Lawrence, M.J. (1982), Information Systems Design, Prentice-Hall, Sydney.
9. Bucher, T. and Winter, R. (2006), Classification of business process management approaches - an exploratory analysis, BIT - Banking and Information Technology, Vol. 7 No. 3, pp. 9-20.
10. Bucher, T., Klesse, M. and Kurpjuweit, S.R. (2007), Situational method engineering - on the differentiation of 'Context' and 'Project Type', in Ralyté, J., Brinkkemper, S. and Henderson-Sellers, B. (Eds), Situational Method Engineering - Fundamentals and Experiences, Vol. 244, Springer, Boston, MA, pp. 33-48.
11. Cao, J., Crews, J.M., Lin, M., Deokar, A., Burgoon, J.K. and Nunamaker, J.F. Jr (2006), Interactions between system evaluation and theory testing - a demonstration of the power of a multifaceted approach to information systems research, Journal of Management Information Systems, Vol. 22 No. 4, pp. 207-35.
12. Davenport, T.H. (1993), Process Innovation - Reengineering Work through Information Technology, Harvard Business School Press, Boston, MA.
13. Davenport, T.H. and Short, J.E. (1990), The new industrial engineering - information technology and business process redesign, Sloan Management Review, Vol. 31 No. 4, pp. 11-27.
14. Dziuban, C.D. and Shirkey, E.C. (1974), When is a correlation matrix appropriate for factor analysis?, Psychological Bulletin, Vol. 81 No. 6, pp. 358-61.
15. Fettke, P. and Loos, P. (2003), Classification of reference models - a methodology and its applications, Information Systems and e-Business Management, Vol. 1 No. 1, pp. 35-53.
16. Hammer, M. (1990), Reengineering work - don't automate, obliterate, Harvard Business Review, Vol. 68 No. 4, pp. 104-12.
17. Hammer, M. and Champy, J. (1993), Reengineering the Corporation - A Manifest for Business Revolution, Harper Collins, New York, NY.
18. Hammer, M. and Stanton, S.A. (1995), The Reengineering Revolution - A Handbook, Harper Business, New York, NY.
19. Härdle, W. and Simar, L. (2003), Applied Multivariate Statistical Analysis, Springer, Berlin.
20. Harmsen, A.F., Brinkkemper, S. and Oei, H. (1994), Situational method engineering for information system project approaches, in Verrijn-Stuart, A.A. and Olle, T.W. (Eds), Methods and Associated Tools for the Information Systems Life Cycle, Proceedings of the IFIP 8.1 Working Conference on Methods and Associated Tools for the Information Systems Life Cycle, North-Holland, Amsterdam, The Netherlands, pp. 169-94.
21. Harrington, H.J. (1991), Business Process Improvement - The Breakthrough Strategy for Total Quality Productivity, and Competitiveness, McGraw-Hill, New York, NY.
22. Harrington, H.J. (1995), Total Improvement Management - The Next Generation in Performance Improvement, McGraw-Hill, New York, NY.
23. Hevner, A.R., March, S.T., Park, J. and Ram, S. (2004), Design science in information systems research, MIS Quarterly, Vol. 28 No. 1, pp. 75-105.
24. Hill, J.B., Sinur, J., Flint, D. and Melenovsky, M.J. (2006), Gartner's position on business process management, available at: www.gartner.com/ (accessed July 6, 2006).
25. Ho, S.K.M. and Fung, C.K.H. (1994), Developing a TQM excellence model, The TQM Magazine, Vol. 6 No. 6, pp. 24-30.
26. Imai, M. and Heymans, B. (1999), Gemba Kaizen, Berrett-Koehler Communications, San Francisco, CA.
27. Kaiser, H.F. and Rice, J. (1974), Little Jiffy, Mark IV, Educational and Psychological Measurement, Vol. 34 No. 1, pp. 111-7.
28. Kaplan, R.B. and Murdock, L. (1991), Rethinking the corporation - core process redesign, The McKinsey Quarterly, Vol. 27 No. 2, pp. 27-43.
29. Kremer, S., Kolbe, L.M. and Brenner, W. (2003), Do you know your terms? - A procedure model for terminology management, Proceedings of the Eleventh European Conference on Information Systems (ECIS), Naples, Italy, June 16-21.
30. Kueng, P. and Krahn, A. (1999), Building a process performance measurement system - some early experiences, Journal of Scientific and Industrial Research, Vol. 58 Nos 3/4, pp. 149-59.
31. Kumar, A. and Motwani, J.A. (1995), Methodology for assessing time-based competitive advantage of manufacturing firms, International Journal of Operations & Production Management, Vol. 15 No. 2, pp. 36-53.
32. Kumar, K. and Welke, R.J. (1992), Methodology engineering - a proposal for situation-specific methodology construction, in Cotterman, W.W. and Senn, J.A. (Eds), Challenges and Strategies for Research in Systems Development, Wiley, Chichester, pp. 257-69.
33. Kumar, V., Maheshwari, B. and Kumar, U. (2003), An investigation of critical management issues in ERP implementation - empirical evidence from Canadian organizations, Technovation, Vol. 23 No. 10, pp. 793-807.
34. List, B. and Korherr, B. (2006), An evaluation of conceptual business process modelling languages, in Liebrock, L.M. (Ed.), Proceedings of the 21st Annual ACM Symposium on Applied Computing (SAC2006), ACM Press, New York, NY, USA, pp. 1532-9.
35. McGaughey, R.E. and Gunasekaran, A. (2007), Enterprise resource planning (ERP) - past, present and future, International Journal of Enterprise Information Systems, Vol. 3 No. 3, pp. 23-35.
36. March, S.T. and Smith, G.F. (1995), Design and natural science research on information technology, Decision Support Systems, Vol. 15 No. 4, pp. 251-66.
37. Melenovsky, M.J., Sinur, J., Hill, J.B. and McCoy, D.W. (2005), Business process management: preparing for the process-managed organization, available at: www.gartner.com/ (accessed July 6, 2006).
38. Muscatello, J.R. and Chen, I.J. (2008), Enterprise resource planning (ERP) implementations - theory and practice, International Journal of Enterprise Information Systems, Vol. 4 No. 1, pp. 63-78.
39. Niehaves, B. (2006), Reflective designer - designing IT-consulting processes, Dissertation, University of Munster, Munster.
40. Nunamaker, J.F. Jr, Chen, M. and Purdin, T.D.M. (1990), Systems development in information systems research, Journal of Management Information Systems, Vol. 7 No. 3, pp. 89-106.
41. OMG (2006), Business process modeling notation specification, available at: www.omg.org/docs/dtc/06-02-01.pdf (accessed November 2, 2007).
42. Parthasarathy, S. and Anbazhagan, N. (2007), Evaluating ERP implementation choices using AHP, International Journal of Enterprise Information Systems, Vol. 3 No. 3, pp. 52-65.
43. Rossi, M. and Sein, M.K. (2003), Design research workshop - a proactive research approach, available at: www.cis.gsu.edu/~emonod/epistemology/Sein%20and%20Rossi%20-%20design%20research%20-%20IRIS.pdf (accessed March 19, 2008).
44. Scholz-Reiter, B., Stahlmann, H.-D. and Nethe, A. (1999), Process Modelling, Springer, Berlin.
45. Simon, H.A. (1996), The Sciences of the Artificial, MIT Press, Cambridge, MA.
46. Smith, H. and Fingar, P. (2003), Business Process Management - The Third Wave, Meghan-Kiffer Press, Tampa, FL.
47. Tatnall, A., Davey, B. and McConville, D. (1996), Information Systems - Design and Implementation, Data Publishing, Melbourne.
48. Tyler, D.F. and Cathcart, T.P. (2006), A structured method for developing agile enterprise architectures, in Verma, A.K. (Ed.), Proceedings of the International Conference on Agile Manufacturing (ICAM), pp. 1-8.
49. van Slooten, K. and Brinkkemper, S. (1993), A method engineering approach to information systems development, in Prakash, N., Rolland, C. and Pernici, B. (Eds), Information System Development Process, Proceedings of the IFIP WG8.1 Working Conference on Information System Development Process, North-Holland, Amsterdam, pp. 167-86.
50. Vessey, I., Ramesh, V. and Glass, R.L. (2002), Research in information systems - an empirical study of diversity in the discipline and its journals, Journal of Management Information Systems, Vol. 19 No. 2, pp. 129-74.
51. vom Brocke, J. (2007), Design principles for reference modeling - reusing information models by means of aggregation, specialization, instantiation, and analogy, in Fettke, P. and Loos, P. (Eds), Reference Modeling for Business Systems Analysis, Idea Group, Hershey, pp. 47-75.
52. Walls, J.G., Widmeyer, G.R. and El Sawy, O.A. (1992), Building an information system design theory for vigilant EIS, Information Systems Research, Vol. 3 No. 1, pp. 36-59.
53. Wang, M. and Wang, H. (2006), From process logic to business logic - a cognitive approach to business process management, Information & Management, Vol. 43, pp. 179-93.
54. Webb, E.J., Campbell, D.T., Schwartz, R.D., Sechrest, L. and Grove, J.B. (1966), Unobtrusive Measures - Nonreactive Research in the Social Sciences, Rand McNally, Chicago, IL.
55. Winter, R. and Strauch, B. (2003), A method for demand-driven information requirements analysis in data warehousing projects, Proceedings of the 36th Hawaii International Conference on System Sciences (HICSS-36), IEEE Computer Society, Los Alamitos, CA, USA.
56. Wortmann, F. and Winter, R. (2006), A procedure model for enterprise-wide authorization architecture, Proceedings of the Twelfth Americas Conference on Information Systems (AMCIS 2006), Association for Information Systems, Acapulco, Mexico, pp. 2423-32.
57. Zairi, M. (1997), Business process management - a boundaryless approach to modern competitiveness, Business Process Management, Vol. 3 No. 1, pp. 64-80.
58. Zhang, Z. and Sharifi, H. (2000), A methodology for achieving agility in manufacturing organisations, International Journal of Operations & Production Management, Vol. 20 No. 4, pp. 496-512.