An investigation of the impact of cross-cultural communication on the management of construction projects in Samoa

Construction Management and Economics

Volumn 27, Issue 4, 2009, Pages 343-361

  Tone, Konelio ^a   Skitmore, Martin ^a   Wong, Johnny Kwok Wai ^a  

^a QUEENSLAND UNIVERSITY OF TECHNOLOGY   (Australia)

Author keywords

Communication; Culture; International project; Project management; Samoa

Indexed keywords

COMMUNICATION PROBLEMS; COMMUNICATION STRATEGY; CONSTRUCTION PROJECT MANAGEMENT; CONSTRUCTION PROJECT MANAGERS; CONSTRUCTION PROJECTS; CROSS-CULTURAL COMMUNICATION; CULTURAL INFLUENCES; CULTURE; EFFECTIVE COMMUNICATION; EVALUATION PROCESS; GLOBAL PERSPECTIVE; INTERNATIONAL CONSTRUCTION; INTERNATIONAL PROJECT; INTERNATIONAL PROJECTS; KEY PROBLEMS; LITTLE RESEARCH; MANAGEMENT SYSTEMS; ORGANIZATIONAL COMMUNICATION; PROACTIVE MEASURES; PROJECT MANAGEMENT SYSTEM; PROJECT MANAGERS; QUESTIONNAIRE SURVEYS; SAMOA; STRONG LINK;

COMMUNICATION; CONSTRUCTION INDUSTRY; MANAGERS; SURVEYS;

PROJECT MANAGEMENT;

COMMUNICATION; CONSTRUCTION; CULTURAL INFLUENCE; CULTURAL RELATIONS; PROJECT MANAGEMENT; QUESTIONNAIRE SURVEY; STAKEHOLDER;

PACIFIC ISLANDS; PACIFIC OCEAN; POLYNESIA; SAMOA;

EID: 67650281504     PISSN: 01446193     EISSN: 1466433X     Source Type: Journal    
DOI: 10.1080/01446190902748713     Document Type: Article

References (65)

1. Adler, N. J. (1997) International Dimensions of Organisational Behaviour, South-Western, Boston, MA
2. Blake, R. R. and Moulton, J. S. (1964) The Managerial Grid, Gulf Publishing, Houston, TX
3. Brock, D. M. and Thomas, D. C. (1998) Planning in subsidiaries of international organisations: Organisation structure, local responsiveness and global integration. Research in International Business and Intercultural Relations, pp. 163-181. JAI Press, Greenwich, CT
4. Choi, C. J. and Kelemen, M. (1995) Cultural Competences: Managing Co-Operatively Across Cultures, Dartmouth Publishing Company, Aldershot, Hants, England
5. Cleland, D. (1999) Strategic Design and Implementation, McGraw-Hill, New York
6. Denzin, N. K. and Lincoln, Y. S. (2000) The Handbook of Qualitative Research, Sage, Thousand Oaks, CA
7. Dieckmann, M. (1996) Making new technology investments pay off. Managing Office Technology, 41, pp. 11-14.
8. Fellows, R., Langford, D., Newcombe, R. and Urry, S. (2002) Construction Management in Practice, Blackwell Science Ltd, London
9. Furnham, A. and Bochner, S. (1982) Social Difficulty in a Foreign Country: An Empirical Analysis of Culture Shock, Pergamon, Oxford
10. Gesterland, R. R. (1999) Cross-Cultural Business Behaviour: Marketing, Negotiating and Managing Across Cultures, Copenhagen Business School Press, Copenhagen
11. Ghoshal, S. and Bartlett, C. (1997) The Individual Corporation: A Fundamentally New Approach to Management, Harper Business, New York
12. Greenberg, J. (1990) Organizational justice: Yesterday, today, and tomorrow. Journal of Management, 16, pp. 399-432.
13. Grossman, W. and Schoenfeldt, L. F. (2001) Resolving ethical dilemmas through international human resource management. Human Resources Management Review, 11, pp. 55-72.
14. Grove, C. and Hallowell, W. (1994) Culture's Influence on Managerial Behaviour, International Cultural Enterprises, Deerfield, IL
15. Grove, C. and Hallowell, W. (1999) Expatriates from abroad in the USA. International Insight
16. Gudykunst, W. B. (1991) Bridging Differences: Effective Intergroup Communication, Sage Publications, Newbury Park
17. Haimes, G. (2003) Project culture: An organizational paradox, unpublished thesis.School of Architecture, Construction and Planning, Curtin University of Technology, Perth, Australia
18. Hall, E. T. and Hall, M. R. (1990) Understanding Cultural Differences: Germans, French, and Americans, Intercultural Press, Yarmouth, ME
19. Hampden-Turner, C. and Trompenaars, A. (1993) The Seven Cultures of Capitalism, Doubleday, New York
20. Harris, P. R. and Moran, R. T. (1981) Managing Cultural Synergy, Gulf Publishing Company, Houston, TX
21. Harris, P. R. and Moran, R. T. (2000) Managing Cultural Differences, Gulf Publishing Company, Houston, TX
22. Harvey, C. P. and Allard, M. J. (1995) Understanding Diversity, Harper Collins, New York
23. Hoecklin, L. (1994) Managing Cultural Differences: Strategies for Competitive Advantage, Addison-Wesley, London
24. Hofstede, G. (1980) Cultures Consequences, Sage Publishing, Beverly Hills, CA
25. Hofstede, G. (1991) Cultures and Organizations: Software of the Mind, McGraw-Hill, London, New York
26. Hofstede, G. and Bond, M. (1984) Hofstede's culture dimensions. Journal of Cross-Cultural Psychology, 15, pp. 417-433.
27. Honeycutt, J. M., Knapp, M. L. and Powers, W. G. (1983) On knowing others and predicting what they say. Western Journal of Speech Communication, 47, pp. 157-174.
28. (2000) Culture and Sustainable Development, Asia Pacific Press, Suva, Fiji
29. Howes, R. and Tah, J. H. M. (2003) Strategic Management Applied to International Construction, Thomas Telford, London
30. Joynt, P. and Warner, M. (1996) Managing Across Cultures: Issues and Perspectives, International Thomson Publishing Services, London
31. Kluckhohn, F. and Strodtbeck, F. (1961) Variations in Value Orientations, Row, Peterson, New York
32. Kumar, M. R. and Sankaran, S. (2006) From east to west-has the twain met? Linkages between context sensitivity and soft systems methodology. Systemic Practice and Action Research, 19:4, pp. 365-381.
33. Langford, D. and Rowland, V. R. (1995) Managing Overseas Construction, Thomas Telford, London
34. Laroche, L. (2003) Managing Cultural Diversity in Technical Professions, Butterworth-Heinemann, Amsterdam, Boston
35. Leavitt, H. J. and Bahrami, H. (1988) Managerial Psychology: Managing Behaviour in Organisations, University of Chicago Press, Chicago
36. Loosemore, M. (1997) An identity complex in construction management research. Proceedings of AUBEA Electronic Conference on Research and Education for Construction, Melbourne, Australia
37. Loosemore, M. and Al-Muslmani, H. S. (1999) Construction project management in the Persian Gulf: Inter-cultural communication. International Journal of Project Management, 17:2, pp. 95-100.
38. MacDuffie, J. P. (1995) The transfer of organizing principles in the world auto industry: Cross-cultural influences on replication efforts, unpublished paper. Academy of Management, Vancouver, British Columbia, Canada
39. Mawhinney, M. (2001) International Construction, Blackwell Science Ltd, London
40. Meleisea, M. (2000) Governance, Development and Leadership in Polynesia: A Microstudy from Samoa, Pacific Press, Suva, Asia
41. Neuliep, J. W. (2000) Intercultural Communication: A Contextual Approach, Houghton Mifflin Co, Boston
42. Pardu, W. (1996) Managing change in a project environment. Certified Management Accountants Magazine (CMA)
43. Parker, B. (1996) Evolution and revolution: From international business to globalisation. Handbook of Organisation Studies, pp. 484-506. Sage, London
44. Patten, H. Q. (1987) How to Use Qualitative Methods in Evaluation, Sage Publications, London
45. Redmond, M. V. (2000) Cultural distance as a mediating factor between stress and intercultural communication competence. International Journal of Intercultural Relations, 24, pp. 151-159.
46. Reich, R. B. (1991) Who is them?. Harvard Business Review, 69, pp. 77-88.
47. Rogers, E. M. and Kincaid, D. L. (1980) Communication Networks: Towards a New Paradigm for Research, The Free Press, London
48. Schein, E. H. (1992) Organizational Culture and Leadership, Jossey-Bass, San Francisco
49. Schneider, S. C. and Barsoux, J. L. (2003) Managing Across Cultures, Prentice Hall/Financial Times, Harlow, New York
50. Schwartz, S. H. (1994) Beyond individualism and collectivism: New cultural dimensions of values. Individualism and Collectivism: Theory, Method, and Applications, pp. 85-199. Sage, Newbury Park, CA
51. Sekaran, U. (2000) Research Methods for Business: A Skill-Building Approach, John Wiley and Sons, Danvers, MA
52. Senge, P. M. (1992) The Fifth Discipline: The Art and Practice of the Learning Organization, Random House Australia, Milsons Point, NSW
53. Steers, R. M. (1991) Introduction to Organizational Behaviour, Harper Collins Publishers, New York
54. Strauss, A. and Corbin, J. (1990) Basics of Qualitative Research, Grounded Theory Procedures and Techniques, Sage Publications, London
55. Thambain, H. J. and Wilemon, D. L. (1974) Conflict management in project-oriented work environments.
56. Thorne, L. and Saunders, S. B. (2002) The socio-cultural embeddedness of individuals' ethical reasoning in organizations (cross-cultural ethics). Journal of Business Ethics, 35:1, pp. 1-14.
57. Triandis, H. C. (1994) Collectivism vs. Individualism: Cross-Cultural Studies of Personality, Attitudes, and Cognition, Macmillan, London
58. Triandis, H. C. (1995) Culture and Social Behaviour, McGraw-Hill, New York
59. Trompenaars, A. (1993) Riding the Waves of Culture: Understanding Cultural Diversity in Business, Brealey, London
60. Trompenaars, A. and Hampden-Turner, C. (1998) Riding the Waves of Culture: Understanding Cultural Diversity in Global Business, McGraw-Hill, New York
61. Tung, R. L. (1993) Managing cross-national and intra-national diversity. Human Resource Management, 32:4, pp. 461-477.
62. Ward, C. and Kennedy, A. (1996) Crossing cultures: The relationship between psychological and socio-cultural dimensions of cross-cultural adjustment. Asian Contributions to Cross-cultural Psychology, pp. 289-306. Sage Publications, Delhi
63. Waterman, A. (1984) The Psychology of Individualism, Praeger, New York
64. Welch, D., Fenwick, M. and De Cieri, H. (1994) Staff transfers as a control strategy: An exploratory study of two Australian organisations. International Journal of Human Resource Management, 5:2, pp. 473-489.
65. Yeung, A. K. and Ready, D. A. (1995) Developing leadership capabilities of global corporations. Human Resource Management, 34, pp. 529-547.