Managerial expectations for new hires: Similarities between vacation ownership and traditional lodging

Journal of Teaching in Travel and Tourism

Volumn 7, Issue 2, 2008, Pages 35-49

  Ricci, Peter ^a   Kaufman, Tammie J ^b  

^a Holiday Inn Mobile   (United States)

^b UNIVERSITY OF CENTRAL FLORIDA   (United States)

Author keywords

Timeshare lodging managerial competencies

Indexed keywords

EID: 67649232594     PISSN: 15313220     EISSN: 15313239     Source Type: Journal    
DOI: 10.1300/J172v07n02_03     Document Type: Article

References (35)

1. American Hotel & Lodging Association (2005) 2004 Lodging industry profile
2. American Resort Development Association [ARDA] (2002) The timeshare industry resource manual, Author, Washington, D.C
3. American Resort Development Association [ARDA] (2004) Economic impact of the Florida timeshare industry, Author, Washington, D.C
4. (1999) ARDA claims vacation ownership the fastest growing segment of the travel and tourism industry
5. Ashley, R. A., Bach, S. A., Chesser, J. W., Ellis, E. T., Ford, R. C. LeBruto, S. M. et al. (1995) A customer-based approach to hospitality education. Cornell Hotel and Restaurant Administration Quarterly, 36:4, pp. 74-79.
6. Atkinson, W. (2005) Schools offer variety of timeshare classes
7. (2004) Central Florida Hotel and Lodging Association
8. Chung-Herrera, B. G., Enz, C. A. and Lankau, M. J. (2003) Grooming future hospitality leaders: A competencies model. Cornell Hotel and Restaurant Administration Quarterly, 44:3, pp. 17-25.
9. Cornell University School of Hotel Administration (2005) History of the hotel school
10. Crotts, J. C. and Ragatz, R. L. (2002) Recent US timeshare purchasers: Who are they, what are they buying, and how can they be reached?. International Journal of Hospitality Management, 21:3, pp. 227-238.
11. Getty, J. M., Tas, R. F. and Getty, R. L. (1990) Quality assessment of hotel & restaurant management graduates: Are we meeting our mission?. Hospitality Research Journal, 14:2, pp. 393-404.
12. Gorsuch, R. L. (1983) Factor analysis (2nd ed.), Erlbaum, Hillsdale, NJ
13. Gose, J. (2003) Capitalizing on timeshares
14. Guglielmino, P. J. and Carroll, A. B. (1979) The hierarchy of management skills: Future professional development for mid-level managers. Management Decision, 17:4, pp. 341-345.
15. (2004) Guide to college programs in hospitality, tourism and culinary arts (8th ed.), International Council on Hotel, Restaurant & Institutional Education (CHRIE), Richmond, VA
16. Hanson, B. (1993) Executive creativity. Lodging Hospitality, 49:9, p. 28.
17. Hsu, C. H. C., Gilmore, S. A. and Walsh, T. E. (1992) Competencies needed and demonstrated by hospitality management graduates: Perceptions of employers. National Association of College and University Food Service Journal, 16, pp. 34-42.
18. Jonker, P. and Jonker, D. (1990) What do hospitality graduates really need?: An industry perspective. Hospitality & Tourism Educator, 3:1, pp. 12-13.
19. Katz, R. L. (1955) Skills of an effective administrator: Performance depends on fundamental skills rather than personality traits. Harvard Business Review, 33:1, pp. 33-42.
20. Knight, J. B. and Salter, C. A. (1985) Some considerations for hospitality training programs. Cornell Hotel and Restaurant Administration Quarterly, 25:4, pp. 38-43.
21. Lin, S.-C. (2002) Exploring the relationships between hotel management courses and industry required competencies. Journal of Teaching in Travel & Tourism, 2:34, pp. 81-101.
22. Mariampolski, A., Spears, M. C. and Vaden, A. G. (1980) What the restaurant manager needs to know: The consensus. Cornell Hotel and Restaurant Administration Quarterly, 21:3, pp. 77-81.
23. Mintzberg, H. (1973) The nature of managerial work, Harper & Row, New York
24. National Center for Education Statistics (2002) Number of degree-granting institutions conferring degrees, by level of degree and discipline division: 2000-2001
25. Okeiyi, E., Finley, D. and Postel, R. T. (1994) Food and beverage management competencies: Educator, industry, and student perspectives. Hospitality & Tourism Educator, 6:4, pp. 37-40.
26. Sapienza, D. L. (1978) What university hotel students ought to study: Opinions expressed by a select group of Nevada hotel executives. Journal of Hospitality Education, 2:2, pp. 11-16.
27. Scoviak, M. (2003) A little bit of sunshine: Consumers' unwillingness to give up their holidays and a greater need for family time continue to support cautious optimism for timeshare and fractional ownership. Hotels, 37:2, pp. 28-34.
28. SPSS (2003) The Statistical Package for the Social Sciences (Version 11.5) [Computer software], Author, Chicago
29. Tas, R. F. (1983) Competencies important for hotel manager trainees. Dissertation Abstracts International, 45:3, p. 151B.
30. Tas, R. F. (1988) Teaching future managers. Cornell Hotel and Restaurant Administration Quarterly, 29:2, pp. 41-43.
31. Tas, R. F., LaBrecque, S. V. and Clayton, H. R. (1996) Property-management competencies for management trainees. Cornell Hotel and Restaurant Administration Quarterly, 37:4, pp. 90-96.
32. Upchurch, R. S. (2002) Product design evolution in the vacation ownership industry: From fixed weeks to points and vacation clubs. Journal of Leisure Property, 2:3, pp. 239-253.
33. Walker, J. R. (2004) Introduction to hospitality management, Prentice Hall, Upper Saddle River, NJ
34. Woods, R. H. (2001) Important issues for a growing timeshare industry. Cornell Hotel and Restaurant Administration Quarterly, 42:1, pp. 71-81.
35. (2005) World Travel and Tourism Council