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Volumn 33, Issue 2, 2009, Pages 243-248

Churn prediction model in retail banking using fuzzy C-means algorithm

Author keywords

Churn prediction; Distance of k instances fuzzy sum; Fuzzy c means algorithm; Fuzzy transitional condition of the first degree; Uzzy transitional condition of the second degree

Indexed keywords

CHURN PREDICTION; DISTANCE OF K INSTANCES FUZZY SUM; FUZZY C-MEANS ALGORITHM; FUZZY TRANSITIONAL CONDITION OF THE FIRST DEGREE; UZZY TRANSITIONAL CONDITION OF THE SECOND DEGREE;

EID: 67049144713     PISSN: 03505596     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article
Times cited : (30)

References (12)
  • 3
    • 44949150276 scopus 로고    scopus 로고
    • Separating financial from commercial customer churn: A modeling step towards resolving the conflict between the sales and credit department
    • Burez J., Van den Poel D. (2008) "Separating financial from commercial customer churn: A modeling step towards resolving the conflict between the sales and credit department", Expert Systems with Applications 35 (1-2), pp. 497-514.
    • (2008) Expert Systems with Applications , vol.35 , Issue.1-2 , pp. 497-514
    • Burez, J.1    Van den Poel, D.2
  • 6
    • 84889352654 scopus 로고    scopus 로고
    • De Oliveira, J.V, Pedrycz W, editors, John Wiley & Sons Ltd
    • De Oliveira, J.V., Pedrycz W. (editors) (2007) Advances in Fuzzy Clustering and its Applications, John Wiley & Sons Ltd.
    • (2007) Advances in Fuzzy Clustering and its Applications
  • 8
    • 33847659604 scopus 로고    scopus 로고
    • Computer assisted customer churn management: State-of-the-art and future trends
    • Hadden J., Tiwari A., Roy R., Ruta D. (2005) "Computer assisted customer churn management: State-of-the-art and future trends", Computers & Operations Research 34, pp. 2902-2917.
    • (2005) Computers & Operations Research , vol.34 , pp. 2902-2917
    • Hadden, J.1    Tiwari, A.2    Roy, R.3    Ruta, D.4
  • 11
    • 1842478892 scopus 로고    scopus 로고
    • Customer attrition analysis for financial services using proportional hazard models
    • Van den Poel D., Larivière B. (2004) "Customer attrition analysis for financial services using proportional hazard models", European Journal of Operational Research 157 (1), pp. 196-217.
    • (2004) European Journal of Operational Research , vol.157 , Issue.1 , pp. 196-217
    • Van den Poel, D.1    Larivière, B.2
  • 12
    • 67049124972 scopus 로고    scopus 로고
    • Yeo D. (2005) Applied Clustering Techniques Course Notes, Cary NC, USA: SAS Institute Inc.
    • Yeo D. (2005) Applied Clustering Techniques Course Notes, Cary NC, USA: SAS Institute Inc.


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.