메뉴 건너뛰기




Volumn 5, Issue 2, 2009, Pages 187-203

An innovative model of Six Sigma for SMEs: The T-DMAIC model

Author keywords

Customer satisfaction; DMAIC; Six Sigma; SMEs; T DMAIC

Indexed keywords


EID: 66149161807     PISSN: 14792494     EISSN: 14792753     Source Type: Journal    
DOI: 10.1504/IJSSCA.2009.025169     Document Type: Article
Times cited : (17)

References (30)
  • 1
    • 0036178544 scopus 로고    scopus 로고
    • Critical success factors for the successful implementation of Six Sigma projects
    • Antony, J. and Banuelas, R. (2002) 'Critical success factors for the successful implementation of Six Sigma projects', The TQM Magazine Vol. 14, No. 2, pp.92-99.
    • (2002) The TQM Magazine , vol.14 , Issue.2 , pp. 92-99
    • Antony, J.1    Banuelas, R.2
  • 2
    • 84993082429 scopus 로고    scopus 로고
    • Six Sigma in the software industry: Results from a pilot study
    • Antony, J. and Fergusson, C. (2004) 'Six Sigma in the software industry: results from a pilot study', Managerial Auditing Journal, Vol. 19, No. 8, pp.1025-1032.
    • (2004) Managerial Auditing Journal , vol.19 , Issue.8 , pp. 1025-1032
    • Antony, J.1    Fergusson, C.2
  • 3
    • 25444431732 scopus 로고    scopus 로고
    • Six Sigma in small- and medium-sized UK manufacturing enterprises Some empirical observations
    • Antony, J. and Kumar, M. (2005) 'Six Sigma in small- and medium-sized UK manufacturing enterprises Some empirical observations', International Journal of Quality & Reliability Management, Vol. 22, No. 8, pp.860-874.
    • (2005) International Journal of Quality & Reliability Management , vol.22 , Issue.8 , pp. 860-874
    • Antony, J.1    Kumar, M.2
  • 4
    • 66149177658 scopus 로고
    • Customer satisfaction measurement and analysis using Six Sigma
    • Behara, R., Fontenat, F.G. and Gresham, A. (1995) 'Customer satisfaction measurement and analysis using Six Sigma', International Journal of Quality, Vol. 12, No. 5, pp.91-98.
    • (1995) International Journal of Quality , vol.12 , Issue.5 , pp. 91-98
    • Behara, R.1    Fontenat, F.G.2    Gresham, A.3
  • 6
    • 33646755166 scopus 로고    scopus 로고
    • Improving customer delivery commitments the Six Sigma way: Case study of an Indian small scale industry
    • Desai, D.A. (2006) 'Improving customer delivery commitments the Six Sigma way: Case study of an Indian small scale industry', International Journal of Six Sigma and Competitive Advantage, Vol. 2, No. 1, pp.23-47.
    • (2006) International Journal of Six Sigma and Competitive Advantage , vol.2 , Issue.1 , pp. 23-47
    • Desai, D.A.1
  • 7
    • 40949137437 scopus 로고    scopus 로고
    • Improving productivity and profitability through Six Sigma: Experience of a small-scale jobbing industry
    • Desai, D.A. (2008) 'Improving productivity and profitability through Six Sigma: Experience of a small-scale jobbing industry', International Journal of Productivity and Quality Management, Vol. 3, No. 3, pp.290-310.
    • (2008) International Journal of Productivity and Quality Management , vol.3 , Issue.3 , pp. 290-310
    • Desai, D.A.1
  • 8
    • 66149190038 scopus 로고    scopus 로고
    • Improving the quality and productivity using Six Sigma methodology - a case study
    • Gunasekaran, N., Arunachalam, V.P., Shanmugaraja, M. and Devadasan, S.R. (2005) Improving the quality and productivity using Six Sigma methodology - a case study, Productivity, Vol. 46, Nos. 2-3, pp.297-306.
    • (2005) Productivity , vol.46 , Issue.2-3 , pp. 297-306
    • Gunasekaran, N.1    Arunachalam, V.P.2    Shanmugaraja, M.3    Devadasan, S.R.4
  • 10
    • 34548205730 scopus 로고    scopus 로고
    • Six Sigma project Selection using data envelopment analysis
    • Kumar, U.D. and Saranga, H. (2007) 'Six Sigma project Selection using data envelopment analysis', The TQM Magazine, Vol. 19, No. 5, pp.419-441.
    • (2007) The TQM Magazine , vol.19 , Issue.5 , pp. 419-441
    • Kumar, U.D.1    Saranga, H.2
  • 11
    • 84945761801 scopus 로고
    • The pros and cons of TQM for smaller forms in manufacturing: Some experiences down the supply chain
    • Lee, G.L. and Oakes, I. (1995) 'The pros and cons of TQM for smaller forms in manufacturing: Some experiences down the supply chain', Total Quality Management, Vol. 6, No. 4, pp.413-426.
    • (1995) Total Quality Management , vol.6 , Issue.4 , pp. 413-426
    • Lee, G.L.1    Oakes, I.2
  • 12
    • 0033354364 scopus 로고    scopus 로고
    • Managing waste and looking beyond: The IMI approach
    • Lim, K.K., Ahmed, P.K. and Zairi, M. (1999) 'Managing waste and looking beyond: The IMI approach', The TQM Magazine, Vol. 11, pp.304-310.
    • (1999) The TQM Magazine , vol.11 , pp. 304-310
    • Lim, K.K.1    Ahmed, P.K.2    Zairi, M.3
  • 15
    • 3042852237 scopus 로고    scopus 로고
    • A multi-level case study critique of Six Sigma: Statistical control or strategic change?
    • McAdam, R. and Lafferty, B. (2004) 'A multi-level case study critique of Six Sigma: Statistical control or strategic change?', International Journal of Operations & Production Management, Vol. 24, No. 5, pp.530-549.
    • (2004) International Journal of Operations & Production Management , vol.24 , Issue.5 , pp. 530-549
    • McAdam, R.1    Lafferty, B.2
  • 16
    • 33846985009 scopus 로고    scopus 로고
    • Strategically focused training in Six Sigma way: A case study
    • Pandey, A. (2007) 'Strategically focused training in Six Sigma way: A case study', Journal of European Industrial Training, Vol. 31, No. 2, pp.145-162.
    • (2007) Journal of European Industrial Training , vol.31 , Issue.2 , pp. 145-162
    • Pandey, A.1
  • 17
    • 62749128718 scopus 로고    scopus 로고
    • How to practice Six Sigma in a foundry
    • May/June, pp
    • Pandey, R.K. (2005) 'How to practice Six Sigma in a foundry', Foundry May/June, pp.71-76.
    • (2005) Foundry , pp. 71-76
    • Pandey, R.K.1
  • 18
    • 33646737761 scopus 로고    scopus 로고
    • Six Sigma for productivity improvement: Korean business corporations
    • Park, L.H. (2002) 'Six Sigma for productivity improvement: Korean business corporations', Productivity, Vol. 43, No. 2, pp.173-180.
    • (2002) Productivity , vol.43 , Issue.2 , pp. 173-180
    • Park, L.H.1
  • 21
    • 21144433105 scopus 로고    scopus 로고
    • Six Sigma: Concepts, tools, and applications
    • Raisinghani, M.S. (2005) 'Six Sigma: Concepts, tools, and applications', Industrial Management & Data Systems, Vol. 105, No. 4, pp.491-505.
    • (2005) Industrial Management & Data Systems , vol.105 , Issue.4 , pp. 491-505
    • Raisinghani, M.S.1
  • 23
    • 0008467954 scopus 로고    scopus 로고
    • Citibank increases customer loyalty with defect-free processes
    • Rucker, R. (2000) 'Citibank increases customer loyalty with defect-free processes', The Journal for Quality and Participation, Vol. 23, No. 4. pp.32-36.
    • (2000) The Journal for Quality and Participation , vol.23 , Issue.4 , pp. 32-36
    • Rucker, R.1
  • 26
    • 80053050071 scopus 로고    scopus 로고
    • Six Sigma: The evolution of 100 years of business improvement methodology
    • Snee, R.D. (2004) 'Six Sigma: The evolution of 100 years of business improvement methodology', International Journal of Six Sigma and Competitive Advantage, Vol. 1, No. 1, pp.4-20.
    • (2004) International Journal of Six Sigma and Competitive Advantage , vol.1 , Issue.1 , pp. 4-20
    • Snee, R.D.1
  • 28
    • 23844434654 scopus 로고    scopus 로고
    • Six Sigma for small and medium-sized enterprises
    • Wessel, G. and Burcher, P. (2004) 'Six Sigma for small and medium-sized enterprises', TQM Magazine, Vol. 16, No. 4, pp.264-272.
    • (2004) TQM Magazine , vol.16 , Issue.4 , pp. 264-272
    • Wessel, G.1    Burcher, P.2
  • 30
    • 22644449775 scopus 로고    scopus 로고
    • Critical success factors for TQM implementation in small and medium enterprises
    • Yusof, S.M. and Aspinwall, E. (1999) 'Critical success factors for TQM implementation in small and medium enterprises', Total Quality Management, Vol. 10, Nos. 4-5, pp.803-809.
    • (1999) Total Quality Management , vol.10 , Issue.4-5 , pp. 803-809
    • Yusof, S.M.1    Aspinwall, E.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.