Digital circles of support: Meeting the information needs of older people

Computers in Human Behavior

Volumn 25, Issue 3, 2009, Pages 633-642

  Godfrey, Mary ^a   Johnson, Owen ^a  

^a UNIVERSITY OF LEEDS   (United Kingdom)

Author keywords

Ageing; Digital divide; Information access; Mediator; Older people; Social networks

Indexed keywords

AGEING; DIGITAL DIVIDE; INFORMATION ACCESS; MEDIATOR; OLDER PEOPLE; SOCIAL NETWORKS;

USABILITY ENGINEERING;

EID: 65049084595     PISSN: 07475632     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.chb.2008.08.016     Document Type: Article

References (68)

1. Adams N., Stubbs D., and Woods V. Psychological barriers to Internet usage among older adults in the UK. Medical Informatics and the Internet in Medicine 30 1 (2005) 3-17
2. Baltes P., and Mayer K. The Berlin ageing study (1999), Cambridge, Cambridge University Press
3. Baxter K., Glendinning C., and Clarke S. Making informed choices in social care: the importance of accessible information. Health and Social Care in the Community 16 2 (2008) 197-207
4. Bernard C. Real choice, real voice. Older people in control. Counsel and care policy discussion paper 2 (2007), Counsel and Care, London
5. Better Government for Older People. (2000). Our Present for the Future: The Older People's Advisory Group's Perspective on the Better Government for Older People's Programme. Wolverhampton: BGOP.
6. Bishop J. Increasing participation in online communities: A framework for human computer interaction. Computers in Human Behavior 23 4 (2007) 1881-1893
7. Campbell, R., & Wabby, J. (2003). The elderly and the internet: A case study. The Internet Journal of Health, 3(1). Available from http://www.ispub.com/ostia/index.php?xmlFilePath=journals/ijh/vol3n1/elderly.xml.
8. Carter T., and Beresford P. Age and change: models of involvement for older people (2000), Joseph Rowntree Foundation, York
9. Checkland P., and Holwell S. Information, systems and information systems: making sense of the field (2004), John Wiley & Sons, Chichester, UK
10. Colley, A., & Maltby, J. (2007). Impact of the internet on our lives: Male and female personal perspectives. Computers in Human Behavior, doi: 10.1016/j.chb.2007.09.002.
11. Coleman P., Ivani-Chalian C., and Robinson M. The story continues: Persistence of life themes in old age. Ageing and Society 18 3 (1998) 389-419
12. Colvin J., Chenoweth L., Bold M., and Harding C. Caregivers of older adults: Advantages and disadvantages of Internet-based social support. Family Relations 53 (2004) 49-57
13. Coulter A. Evidence based patient information is important so there needs to be a national strategy to ensure it. British Medical Journal 317 (1998) 225-226
14. Darnton A. Communicating with the over 75s (2006), Department for Culture, Media and Sport, London
15. Deollos I., and Morris D. The internet as an information resource for older adults. Journal of Educational Technology Systems 28 2 (1999) 107-120
16. Department of Health. (2002). Information strategy for older people (ISOP) in England. London: Department of Health.
17. Department of Health. (2006). Our health, our care, our say: A new direction for community services. Norwich: TSO.
18. Department of Work and Pensions. (2005). Opportunity age: Meeting the challenges of ageing in the 21st century. London: The Stationary Office.
19. Dobransky K., and Hargittai E. The disability divide in internet access and use. Information, Communication and Society 9 3 (2006) 313-331
20. Dritsas, A., Johnson, O. & Donald, C. (forthcoming). Evaluating e-government citizens' portals of local public administration authorities: A prototype framework and a statement of the future of life-events. Proceedings of the 3rd International Conference on Computer Science and Information Systems, Athens, Greece, June 2007.
21. Dunning A. Information, advice and advocacy for older people: Defining and developing services (2005), Joseph Rowntree Foundation, York
22. Dutton, W., di Gennaro, C., & Millwood Hargrave, A. (2005). The Internet in Britain: The Oxford Internet survey (OxIS). Oxford: Oxford Internet Institute, University of Oxford. Available from www.oii.ox.ac.uk.
23. Dutton, W.H., & Helsper, E.J. (2007). The Internet in Britain: 2007. Oxford: Oxford Internet Institute, University of Oxford. Available from www.oii.ox.ac.uk/microsites/oxis/.
24. Elder G.H. Age differentiation and the life course. Annual Review of Sociology 1 (1975) 165-190
25. Ellis R., and Kurniawan S. Increasing the usability of online information for older users: A case study in participatory design. International Journal of Human-Computer Interaction 2 12 (2000) 263-276
26. Fox, S. (2004). Pew Internet an American life project report. Older Americans and the Internet. Available from http://www.pewinternet.org/PPF/r/117/report_display.asp. Accessed June 2, 2008.
27. Farzanfar R., Frishkopf S., Friedman R., and Ludena K. Evaluating an automated mental health care system: Making meaning of human-computer interaction. Computers in Human Behavior 23 (2007) 1167-1182
28. Godfrey M., Townsend J., and Denby T. Building a good life for older people in local communities (2004), Joseph Rowntree Foundation, York
29. Hagel, J., & Rayport, J. (1997). The coming battle for customer information. Harvard Business Review.
30. Hall A. Evaluation of CMF funded UK online centres - Final report (2003), Hall Aitken, Glasgow
31. Harding T. A life worth living: The independence and inclusion of older people (1997), Help the Aged, London
32. Heywood F., Pate A., Galvin J., and Means R. Housing options for older people (HOOP) (1999), The Housing Corporation, London
33. Herzog A., House J., and Morgan J. Relation of work and retirement to health and well being in older age. Psychology and Aging 16 2 (1991) 202-221
34. Horrigan, J. (2007). Pew Internet an American life project report. Older Americans and the Internet. A Typology of Information and Communication Technology Users. Available from http://www.pewinternet.org/PPF/r/213/report_display.asp Accessed 2 June, 2008.
35. Jakobi P. Using the World Wide Web as a teaching tool: Analyzing images of aging and the visual needs of an aging society. Educational Gerontology 25 6 (1999) 581-593
36. Johnson, O., & King, S. (2005). Modelling process variety and best practice - An e-government example, Proceedings of the 10th UK Academy for Information Systems Conference, Newcastle, March 2005.
37. Kearns I., Tyrrell J., and Bend J. Access, training and content: How to engage older people with ICTs. A Report for Help the Aged (2002), IPPR Trading Ltd., London
38. Kerr L., and Kerr V. Older people doing it for themselves (2003), Joseph Rowntree Foundation, York
39. King S., & Brown P. (2007). Fix my street or else: Using the Internet to voice local public service concerns, Proceedings of the 1st International Conference on Theory and Practice of Electronic Governance (ICEGOV2007), Macao, China, 10-13 December 2007.
40. King S., and Johnson O. VBP: An approach to modelling process variety and best practice. Information and Software Technology 48 (2006) 1104-1114
41. Lazarus R., and Delongis A. Psychological stress and coping in aging. Journal of American Psychology 38 3 (1983) 245-254
42. LEAP (2002). LEAP - The Life Events Access Project. Available from http://www.leap.gov.uk accessed 26 November 2007.
43. Leeds Healthy and Active Life Group. (2006). Older better: A strategy to promote a healthy and active life for older people in leeds 2006-11, Leeds.
44. Levis J.N., Davies H.T.O., Gruen R.L., Walshe K., and Farquhar C. Working within and beyond the Cochrane collaboration to make systematic reviews more useful to healthcare managers and policy makers. Healthcare Policy 1 2 (2006) 21-33
45. Liff, S., & Shepherd, A. (2004). An evolving gender digital divide. Oxford Internet Institute, Internet Issue Brief, No. 2.
46. Loader B., Hague B., and Eagle D. Embedding the Net: Community development in the age of information. In: Gurstein M. (Ed). Community Informatics: Enabling Communities with Information and Communication Technologies (2000), Pa: Idea Group Publishing, Hershey
47. Loader B., and Keeble L. Challenging the digital divide: A literature review of community informatics initiatives (2004), Joseph Rowntree Foundation, York
48. Madden, M. (2006). Pew Internet an American life project report. Older Americans and the Internet. Available from http://pewinternet.org/pdfs/PIP_Internet_Impact.pdf accessed 2 June 2008.
49. Magnusson L., Hanson E., and Nolan M. The impact of information and communication technology on family carers of older people and professionals in Sweden. Ageing and Society 25 (2005) 693-713
50. Mayo, E., & Steinberg, T. (2007). Power of information review. Available from www.cabinetoffice.gov.uk/reports/power-of-information.aspx.
51. Margiotta P., Raynes N., Pagidas D., Lawson J., and Temple B. Are you listening?: Current practice in information, advice and advocacy services for older people (2003), Joseph Rowntree Foundation, York
52. Ofcom. (2006). Media literacy audit: Report on media literacy amongst older people. London: Ofcom Office of Communications.
53. OPCS. (2004). Living in Britain number 31: Results from the 2002 general household survey. London: The Stationery Office.
54. Opalinski L. Older adults and the digital divide: Assessing results of a web-based survey. Computers in Human Services 18 (2001) 203-221
55. O'Reilley, T. (2005). What Is Web 2.0? Design Patterns and Business Models for the Next Generation of Software. Available from http://www.oreilly.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html accessed 26 November 2007.
56. Parry J., Vergeris S., Hudson M., Barnes H., and Taylor R. Independent living in later life. Research report 216 (2004), Department of Work and Pensions, London
57. Pew Internet and American Life. (2008). Available from www.pewinternet.org/trends/asp accessed 2 May 2008.
58. Phillipson C. Reconstructing old age: New agenda for social theory and social policy (1998), Sage, London
59. Quinn A., Snowling A., and Denicolo P. Older people's perspectives (2003), Joseph Rowntree Foundation, York
60. Read J., and Blackburn C. Carers' perspectives on the Internet: Implications for social and health care service provision. British Journal of Social Work 35 (2005) 1175-1192
61. Richardson M., Weaver C., and Zorn T. 'Getting on': Older New Zealanders' perceptions of computers. New Media and Society 7 2 (2005) 219-245
62. Rogers A., and Mead N. More than technology and access: Primary care patients' views on the use and non-use of health information in the Internet age. Health and Social Care in the Community 12 2 (2004) 102-110
63. Selwyn N., Gorard S., Furlong J., and Madden L. Older adults' use of information and communications technology in everyday life. Ageing and Society 23 (2003) 561-582
64. Selwyn N. The information aged: A qualitative study of older adults' use of information and communications technology. Journal of Aging Studies 18 (2004) 369-384
65. Social Exclusion Unit. (2006). A sure start to later life: Ending inequalities for older people. Weatherby: ODPM.
66. Song J., and Zahedi F.M. Trust in health infomediaries. Decision Support Systems 43 2 (2007) 390-407
67. Sourbati M. Internet Use in Sheltered Housing: Older people's Access to New Media and Online Service Delivery (2004), Joseph Rowntree Foundation, York
68. Zisook S., and Shuchter S. Major depression associated with widowhood. American Journal of Geriatric Psychiatry 1 4 (1993) 316-326