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1
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64549135299
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Paul J. Hanges, Juliet Aiken, and Xiafang Chen. Diversity, Organizational Climate, and Organizational Culture: The Role They Play in Influencing Organizational Effectiveness in Proceedings of the Library Assessment Conference: Building Effective, Sustainable, Practical Assessment, September 25-27, 2006, Charlottesville, VA, ed. Francine DeFranco et al. (Washington, D.C.: Association of Research Libraries, 2007), 359.
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Paul J. Hanges, Juliet Aiken, and Xiafang Chen. "Diversity, Organizational Climate, and Organizational Culture: The Role They Play in Influencing Organizational Effectiveness" in Proceedings of the Library Assessment Conference: Building Effective, Sustainable, Practical Assessment, September 25-27, 2006, Charlottesville, VA, ed. Francine DeFranco et al. (Washington, D.C.: Association of Research Libraries, 2007), 359.
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2
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64549098919
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Ibid., 360.
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3
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64549150002
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Ibid., 359-60.
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4
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84869269971
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Paper accepted for presentation at the 2008 American Psychological Association Conference, Boston, p. 5, Accessed February 2009
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Paul J. Hanges, Juliet P. Aiken, and Xiafang Chen. "Climate for Diversity and Customer Service: The Healthy Organization" Paper accepted for presentation at the 2008 American Psychological Association Conference, Boston, p. 5, www.lib.umd.edu/ocda/hanges-libraryapa.pdf (Accessed February 2009).
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Climate for Diversity and Customer Service: The Healthy Organization
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Hanges, P.J.1
Aiken, J.P.2
Chen, X.3
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6
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64549111179
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Hanges et al, 2007 359
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Hanges et al., (2007) 359.
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8
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64549134952
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Phase 1 OCDA Scale Results: Psychometric Assessment and Descriptive Statistics for Partner Libraries
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Phase 1 OCDA Project, Technical Report, Industrial and Organizational Psychology Program, Department of Psychology, University of Maryland
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Paul J. Hanges, Juliet Aiken, Xiafang Chen, Hali Chambers. "Phase 1 OCDA Scale Results: Psychometric Assessment and Descriptive Statistics for Partner Libraries." Phase 1 OCDA Project, Technical Report, Industrial and Organizational Psychology Program, Department of Psychology, University of Maryland. (2007): 3.
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(2007)
, pp. 3
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Hanges, P.J.1
Aiken, J.2
Chen, X.3
Chambers, H.4
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10
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64549095827
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Hanges et al, 2008
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Hanges et al., (2008).
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