The scale product technique as a means of enhancing the measurement of patient satisfaction

Canadian Journal of Nursing Research

Volumn 36, Issue 3, 2004, Pages 66-81

  Lynn, Mary R ^a   McMillen, Bradley J ^b  

^a UNIVERSITY OF NORTH CAROLINA   (United States)

^b North Carolina Department of Public Instruction   (United States)

Author keywords

Likert; Measurement; Patient satisfaction; Patient centred; Scale product

Indexed keywords

HEALTH CARE QUALITY; HUMAN; INTERMETHOD COMPARISON; INTERVIEW; NURSING; PATIENT CARE; PATIENT SATISFACTION; QUALITATIVE ANALYSIS; QUESTIONNAIRE; REVIEW; SCORING SYSTEM;

BIAS (EPIDEMIOLOGY); DATA COLLECTION; HEALTH CARE SURVEYS; HUMANS; NURSING METHODOLOGY RESEARCH; PATIENT SATISFACTION; PSYCHOMETRICS; QUALITATIVE RESEARCH; QUESTIONNAIRES; REPRODUCIBILITY OF RESULTS; RESEARCH DESIGN; SENSITIVITY AND SPECIFICITY;

EID: 6444243042     PISSN: 08445621     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Review

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