Balancing patient care and student education: Learning to deliver bad news in an optometry teaching clinic

Advances in Health Sciences Education

Volumn 14, Issue 2, 2009, Pages 233-250

  Spafford, Marlee M ^a   Schryer, Catherine F ^a   Creutz, Stefan ^b  

^a UNIVERSITY OF WATERLOO   (Canada)

^b AALEN UNIVERSITY   (Germany)

Author keywords

Activity systems; Bad news; Optometric education; Situated learning

Indexed keywords

ACADEMIC ACHIEVEMENT; ADULT; ARTICLE; CANADA; CLINICAL COMPETENCE; EDUCATION; FEMALE; HUMAN; HUMAN RELATION; INTERPERSONAL COMMUNICATION; MALE; MEDICAL SCHOOL; OPTOMETRY; OUTPATIENT DEPARTMENT; PATIENT CARE; QUALITATIVE RESEARCH; STANDARD; TEACHING; STANDARDS;

ADULT; AMBULATORY CARE FACILITIES; CLINICAL COMPETENCE; COMMUNICATION; EDUCATION, GRADUATE; FACULTY, MEDICAL; FEMALE; HUMANS; MALE; ONTARIO; OPTOMETRY; PATIENT CARE; PROFESSIONAL-PATIENT RELATIONS; QUALITATIVE RESEARCH; TEACHING; TRUTH DISCLOSURE;

EID: 63949085059     PISSN: 13824996     EISSN: None     Source Type: Journal    
DOI: 10.1007/s10459-008-9107-5     Document Type: Article

References (54)

1. Abercrombie, M. L. J. (1960). The anatomy of judgment: An investigation into the processes of perception and reasoning. London: Hutchinson.
2. Abercrombie, M. L. J. (1979). Aims and techniques of group teaching (4th ed.). Guildford: Society for Research into Higher Education.
3. A. Arber A. Gallagher 2003 Breaking bad news revisited: The push for negotiated disclosure and changing practice implication International Journal of Palliative Nursing 9 166 172
4. W. F. Baile R. Buckman R. Lenzi A. P. Kudelka B. A. Beal 2000 SPIKES-a six-step protocol for delivering bad news: Application to the patient with cancer The Oncologist 5 302 311
5. M. Barnett 2004 A GP guide to breaking bad news The Practitioner 248 392 405
6. Bruner, J. S., & Sherwood, V. (1976). Peekaboo and the learning of rule structures. In J. S. Bruner, A. Jolly, & K. Sylva (Eds.), Play: Its role in development and evolution (pp. 277-285). Harmondsworth, England: Penguin Books.
7. S. Cooke A. Wakefield C. Chew-Graham C. Boogis 2003 Collaborative training in breaking bad news to patients Journal of Interprofessional Care 17 307 309
8. A. M. Cushing A. Jones 1995 Evaluation of a breaking bad news course for medical students Medical Education 29 430 435
9. L. Dias B. A. Chabner T. J. Lynch R. T. Penson 2003 Breaking bad news: A patient's perspective The Oncologist 8 587 596
10. Dias, P., Freedman, A., Medway, P., & Paré, A. (1999). Worlds apart: Acting and writing in academic and workplace contexts. Mahwah, NJ: Erlbaum.
11. S. Dosanjh J. Barnes M. Bhandari 2001 Barriers to breaking bad news among medical and surgical residents Medical Education 35 197 205
12. Engeström, Y. (1993). Developmental studies of work as a testbench of activity theory: The case of primary care medical practice. In S. Chaiklin & L. Lave (Eds.), Understanding practice: Perspectives on activity and context (pp. 63-103). Cambridge: Cambridge University Press.
13. Engeström, Y. (1994). Training for change: New approach to instruction and learning in working life. Geneva, Switzerland: International Labour Office.
14. Engeström, Y. (1999). Activity theory and individual social transformation. In Y. Engeström, R. Miettinen, & R. L. Punamaki (Eds.), Perspectives on activity theory (pp. 19-38). Cambridge, UK: Cambridge University Press.
15. N. J. Farber S. J. Urban V. U. Collier J. Weiner R. G. Polite E. B. Davis E. G. Boyer 2002 The good news about giving bad news to patients Journal of General Internal Medicine 17 914 922
16. S. A. Flocke W. L. Miller B. F. Crabtree 2002 Relationships between physician practice style, patient satisfaction, and attributes of primary care care Journal of Family Practice 51 835 840
17. Flom, R. E. (2003). Breaking bad news: Role play implemented in third year gerontology course. Paper presented at the American Academy of Optometry, Dallas Texas.
18. J. R. Frank B. Langer 2003 Collaboration, communication, management, and advocacy: Teaching surgeons new skills through the CanMEDS project World Journal of Surgery 27 972 978
19. A. Freedman C. Adam G. Smart 1994 Wearing suits to class: Simulating genres and simulations as genres Written Communication 11 193 226
20. C. Gillotti T. Thompson K. McNeilis 2002 Communicative competence in the delivery of bad news Social Science & Medicine 54 1011 1023
21. R. J. Haber L. A. Lingard 2001 Learning oral presentation skills: A rhetorical analysis with pedagogical and professional implications Journal of General Internal Medicine 16 308 314
22. S. V. Hopper R. L. Fischbach 1989 Patient-physician communication when blindness threatens Patient Education and Counseling 14 69 79
23. L. Howard D. P. Ehrich 1998 Communication skills for optometrists Ophthalmic & Physiological Optics 18 S14 S20
24. Kaye, P. (1996). Breaking bad news: A 10-step approach. Northampton: EPL Publications.
25. S. D. Klein R. E. Klein 1987 Delivering bad news: The most challenging task in patient education Journal of the American Optometric Association 58 650 663
26. E. Krupat C. M. Hiam M. Z. Fleming P. Freeman 1999 Patient-centeredness and its correlates among first year medical students International Journal of Psychiatry in Medicine 29 347 356
27. Lave, J., & Wenger, E. (1991). Situated learning: Legitimate peripheral participation. Cambridge, UK: Cambridge University Press.
28. G. Lee 1997 Handle with care: Breaking bad news to patients Optometric Economics 7 44 47
29. Lee, S. J., Back, A. L., Block, S. D., & Stewart, S. K. (2002). Enhancing physician-patient communication. Hematology 2002: American Society of Hematology Education Program, pp. 464-483.
30. Leont'ev, A. N. (1978). Activity, consciousness, and personality. Englewood Cliffs, NJ: Prentice-Hall.
31. L. Lingard K. Garwood C. F. Schryer M. M. Spafford 2003 A certain art of uncertainty: Case presentation and the development of professional identity Social Science and Medicine 56 603 616
32. L. Lingard C. Schryer K. Garwood M. Spafford 2003 'Talking the talk': School and workplace genre tension in clerkship case presentations Medical Education 37 612 620
33. P. Little H. Everitt I. Williamson G. Warner M. Moore C. Gould K. Ferrier S. Payne 2001 Observational study of effect of patient centredness and positive approach on outcomes of general practice consultations British Medical Journal 323 908 911
34. D. W. Maynard 1996 On 'realization' in every day life: The forecasting of bad news as a social relation American Sociological Review 61 109 131
35. Millington, A. (2006, June). Communicating with patients: How to break bad news. Optometry Today, pp. 36-37.
36. J. T. Ptacek N. M. Ellison 2000 Health care providers' perspectives on breaking bad news to patients Nursing in Critical Care 23 51 59
37. T. E. Quill P. Townsend 1991 Bad news: Delivery, dialogue, and dilemmas The Archives of Internal Medicine 151 463 468
38. M. E. Rosenbaum K. J. Ferguson J. G. Lobas 2004 Teaching medical students and residents skills for delivering bad news: A review of strategies Academic Medicine 79 107 117
39. Royal College of Physicians and Surgeons of Canada. (2005). CanMEDS 2005 Framework. Accessed January 17, 2007 at: http://rcpsc.medical.org/canmeds/ bestpractices/index.php
40. D. R. Russell 1997 Writing and genre in higher education and workplaces: A review of studies that use cultural-historical activity theory Mind, Culture and Activity 4 224 237
41. C. F. Schryer L. Lingard M. M. Spafford 2005 Techne or artful science and the genre of case presentations in healthcare settings Communication Monographs 72 234 260
42. Schryer, C. F., Lingard, L., & Spafford, M. M. (2007). Regulated and regularized: Genres, improvisation and identity formation in healthcare professions. In M. Zachry & C. Thralls (Eds.), Communicative practices in workplaces and the professions: Cultural perspectives on the regulation of discourse and organizations (pp. 21-44). Amityville, New York: Baywood Publishing.
43. Schryer, C. F., Lingard, L., Spafford, M., & Garwood, K. (2003). Structure and agency in medical case presentations. In C. Bazerman & D. R. Russell (Eds.), Writing selves/writing societies: Research from activity perspectives (pp. 62-96). Fort Collins, Colorado: The WAC Clearinghouse and Mind, Culture, and Activity. Available at http://wac.colostate.edu/books/selves- societies/
44. M. M. Spafford L. Lingard C. F. Schryer P. K. Hrynchak 2004 Tensions in the field: Teaching standards of practice in optometry case presentations Optometry & Vision Science 81 800 806
45. M. M. Spafford L. Lingard C. F. Schryer P. K. Hrynchak 2005 Teaching the balancing act: Integrating patient and professional agendas in optometry Optometric Education 31 21 27
46. M. M. Spafford C. F. Schryer S Campbell L. Lingard 2007 Towards embracing clinical uncertainty: Lessons from three healthcare fields Journal of Social Work 7 155 178
47. Spafford, M. M., Schryer, C. F., & Creutz, S. (2008). Delivering bad news: Applying the SPIKES protocol to the practice of optometry. Optometric Education (accepted February 2008).
48. M. M. Spafford C. F. Schryer L. Lingard P. K. Hrynchak 2006 What healthcare students do with what they don't know: The socializing power of 'uncertainty' in the case presentation Communication & Medicine 3 81 92
49. M. M. Spafford C. F. Schryer M. Mian L. Lingard 2006 Look who's talking: Teaching and learning using the genre of medical case presentations Journal of Business and Technical Communication 20 121 158
50. D. Stein 1998 Situated learning in adult education ERIC Digest 195 1 4
51. M. Stewart J. B. Brown A. Donner I. R. McWhinney J. Oates W. W. Weston J. Jordan 2000 The impact of patient-centered care on outcomes Journal of Family Practice 49 796 804
52. Strauss, A. L., & Corbin, J. M. (1998). Basics of qualitative research: Techniques and procedures for developing grounded theory (2nd ed.). Thousand Oaks, CA: Sage.
53. H. T. V. Vu J. E. Keeffe C. A. McCarty H. R. Taylor 2005 Impact of unilateral and bilateral vision loss on quality of life British Journal of Ophthalmology 89 360 363
54. Vygotsky, L. S. (1978). Mind in society: The development of higher psychological processes. Cambridge, MA: Harvard University Press.