The Use of Reliability-oriented Field Feedback Information for Product Design Improvement: A Case Study

Quality and Reliability Engineering International

Volumn 25, Issue 3, 2009, Pages 355-364

  Magniez, Clément ^a   Brombacher, Aarnout C ^a   Schouten, Jeu ^a  

^a EINDHOVEN UNIVERSITY OF TECHNOLOGY   (Netherlands)

Author keywords

Field feedback; Maturity on reliability; Physics of failure; Product development process; Reliability engineering

Indexed keywords

CONCURRENT ENGINEERING; DESIGN OF EXPERIMENTS; DURABILITY; PRODUCT DESIGN; PRODUCT DEVELOPMENT; PROJECT MANAGEMENT; QUALITY CONTROL; RELIABILITY;

FIELD FEEDBACK; MATURITY ON RELIABILITY; PHYSICS OF FAILURE; PRODUCT DEVELOPMENT PROCESS; RELIABILITY ENGINEERING;

SAFETY ENGINEERING;

EID: 63449096196     PISSN: 07488017     EISSN: 10991638     Source Type: Journal    
DOI: 10.1002/qre.973     Document Type: Article

References (10)

1. Petkova V. An Analysis of Field Feedback in Consumer Electronics Industry. Technische Universiteit Eindhoven: Eindhoven, 2003.
2. Lewis E. Introduction to Reliability Engineering. Wiley: New York, 1996.
3. US MIL-HDBK-2I7F, Military Handbook Reliability Prediction of Electronic Equipment. National Technical Information Service: Springfield, VA, 1992.
4. Brombacher A, Sander P, Sonnemans P, Rouvroye J. Managing product reliability in business processes 'under pressure'. Reliability Engineering and System Safety 2005; 88:137-146.
5. Bothe K, Bhotc A. World Class Quality: Using Design of Experiments to Make it Happen. Amacom: New York, 2000.
6. Jones J, Hayes J. Use of field failure database for improvement of product reliability. Reliability Engineering and System Safety 1997; 55:131-134.
7. Jackson D, Pant H, Tortorella M. Improved reliability-prediction and field-reliability-data analysis for field-replaceable units. IEEE Transactions on Reliability 2002; 51:8-16. DOI: 10.1109/24.994896.
8. Petkova V. An Analysis of Field Feedback in Consumer Electronics Industry. Technische Universiteit Eindhoven: Eindhoven, 2003.
9. Lu Y, Loh H, den Ouden E, Yap C, Brombacher A. Recognizing fuzziness in managing product quality and reliability in a time driven derivative product development. Proceedings of the Product Development and Management Association International Research Conference, Santa Clara, U.S.A., 9-13 September 2001.
10. Sander P, Brombacher A. Analysis of quality information flows in the product creation process of high-volume consumer products. International Journal of Production Economics 2000; 67:37-52.