메뉴 건너뛰기




Volumn 10, Issue , 2009, Pages

Does patient satisfaction of general practice change over a decade?

Author keywords

[No Author keywords available]

Indexed keywords

ADOLESCENT; ADULT; AGED; ARTICLE; FEMALE; GENERAL PRACTICE; HUMAN; MALE; MIDDLE AGED; PATIENT SATISFACTION; QUESTIONNAIRE; STANDARD; TIME;

EID: 61749100608     PISSN: None     EISSN: 14712296     Source Type: Journal    
DOI: 10.1186/1471-2296-10-13     Document Type: Article
Times cited : (26)

References (30)
  • 1
    • 0033753837 scopus 로고    scopus 로고
    • The General Practice Assessment Survey (GPAS): Tests of data quality and measurement properties
    • 10.1093/fampra/17.5.372. 11021894
    • The General Practice Assessment Survey (GPAS): tests of data quality and measurement properties. J Ramsay JL Campbell S Schroter J Green M Roland, Fam Pract 2000 17 5 372 9 10.1093/fampra/17.5.372 11021894
    • (2000) Fam Pract , vol.17 , Issue.5 , pp. 372-9
    • Ramsay, J.1    Campbell, J.L.2    Schroter, S.3    Green, J.4    Roland, M.5
  • 2
    • 0037317002 scopus 로고    scopus 로고
    • Bias in patient assessments of general practice: General practice assessment survey scores in surgery and postal responders
    • 12817358
    • Bias in patient assessments of general practice: general practice assessment survey scores in surgery and postal responders. P Bower MO Roland, Br J Gen Pract 2003 53 487 126 8 12817358
    • (2003) Br J Gen Pract , vol.53 , Issue.487 , pp. 126-8
    • Bower, P.1    Roland, M.O.2
  • 3
    • 0036772735 scopus 로고    scopus 로고
    • What dimensions underlie patient responses to the General Practice Assessment Survey? A factor analytic study
    • 10.1093/fampra/19.5.489. 12356700
    • What dimensions underlie patient responses to the General Practice Assessment Survey? A factor analytic study. P Bower N Mead M Roland, Fam Pract 2002 19 5 489 95 10.1093/fampra/19.5.489 12356700
    • (2002) Fam Pract , vol.19 , Issue.5 , pp. 489-95
    • Bower, P.1    Mead, N.2    Roland, M.3
  • 4
    • 0034972798 scopus 로고    scopus 로고
    • Age, gender, socioeconomic, and ethnic differences in patients' assessments of primary health care
    • 11389317. 10.1136/qhc.10.2.90
    • Age, gender, socioeconomic, and ethnic differences in patients' assessments of primary health care. JL Campbell J Ramsay J Green, Qual Health Care 2001 10 2 90 5 11389317 10.1136/qhc.10.2.90
    • (2001) Qual Health Care , vol.10 , Issue.2 , pp. 90-5
    • Campbell, J.L.1    Ramsay, J.2    Green, J.3
  • 5
    • 0033763637 scopus 로고    scopus 로고
    • Patients in Europe evaluate general practice care: An international comparison
    • 11141874
    • Patients in Europe evaluate general practice care: an international comparison. R Grol M Wensing, Br J Gen Pract 2000 50 460 882 7 11141874
    • (2000) Br J Gen Pract , vol.50 , Issue.460 , pp. 882-7
    • Grol, R.1    Wensing, M.2
  • 6
    • 0347019082 scopus 로고    scopus 로고
    • [How do patients evaluate general practice? German results from the European Project on Patient Evaluation of General Practice Care (EUROPEP)]
    • 10519193
    • [How do patients evaluate general practice? German results from the European Project on Patient Evaluation of General Practice Care (EUROPEP)]. A Klingenberg O Bahrs J Szecsenyi, Z Arztl Fortbild Qualitatssich 1999 93 6 437 45 10519193
    • (1999) Z Arztl Fortbild Qualitatssich , vol.93 , Issue.6 , pp. 437-45
    • Klingenberg, A.1    Bahrs, O.2    Szecsenyi, J.3
  • 7
    • 32644471533 scopus 로고    scopus 로고
    • Direct access in primary care and patient satisfaction: A European study
    • 10.1016/j.healthpol.2005.05.003. 15993978
    • Direct access in primary care and patient satisfaction: a European study. MW Kroneman H Maarse J van der Zee, Health Policy 2006 76 1 72 9 10.1016/j.healthpol.2005.05.003 15993978
    • (2006) Health Policy , vol.76 , Issue.1 , pp. 72-9
    • Kroneman, M.W.1    Maarse, H.2    Der Van, Z.J.3
  • 8
    • 0036331281 scopus 로고    scopus 로고
    • Patient and GP agreement on aspects of general practice care
    • 10.1093/fampra/19.4.339. 12110551
    • Patient and GP agreement on aspects of general practice care. P Vedsted J Mainz T Lauritzen F Olesen, Fam Pract 2002 19 4 339 43 10.1093/fampra/19.4.339 12110551
    • (2002) Fam Pract , vol.19 , Issue.4 , pp. 339-43
    • Vedsted, P.1    Mainz, J.2    Lauritzen, T.3    Olesen, F.4
  • 10
    • 2042482771 scopus 로고    scopus 로고
    • Impact of national health care systems on patient evaluations of general practice in Europe
    • 10.1016/j.healthpol.2003.10.010. 15113646
    • Impact of national health care systems on patient evaluations of general practice in Europe. M Wensing R Baker J Szecsenyi R Grol, Health Policy 2004 68 3 353 7 10.1016/j.healthpol.2003.10.010 15113646
    • (2004) Health Policy , vol.68 , Issue.3 , pp. 353-7
    • Wensing, M.1    Baker, R.2    Szecsenyi, J.3    Grol, R.4
  • 11
    • 0033406193 scopus 로고    scopus 로고
    • The provision of preventive care by general practitioners measured by patient completed questionnaires
    • 10.1046/j.1440-1762.1999.00332.x. 10619145
    • The provision of preventive care by general practitioners measured by patient completed questionnaires. ID Steven SA Thomas E Eckerman C Browning E Dickens, J Qual Clin Pract 1999 19 4 195 201 10.1046/j.1440-1762.1999.00332.x 10619145
    • (1999) J Qual Clin Pract , vol.19 , Issue.4 , pp. 195-201
    • Steven, I.D.1    Thomas, S.A.2    Eckerman, E.3    Browning, C.4    Dickens, E.5
  • 13
    • 0035677930 scopus 로고    scopus 로고
    • Feedback of patients' evaluations of general practice care: A randomised trial
    • 11743151. 10.1136/qhc.0100224.
    • Feedback of patients' evaluations of general practice care: a randomised trial. E Vingerhoets M Wensing R Grol, Qual Health Care 2001 10 4 224 8 11743151 10.1136/qhc.0100224.
    • (2001) Qual Health Care , vol.10 , Issue.4 , pp. 224-8
    • Vingerhoets, E.1    Wensing, M.2    Grol, R.3
  • 14
    • 0346552836 scopus 로고    scopus 로고
    • Methodological challenges associated with patient responses to follow-up longitudinal surveys regarding quality of care
    • 14727789. 10.1111/j.1475-6773.2003.00194.x
    • Methodological challenges associated with patient responses to follow-up longitudinal surveys regarding quality of care. KL Kahn H Liu JL Adams WP Chen DM Tisnado DM Carlisle RD Hays CM Mangione CL Damberg, Health Serv Res 2003 38 6 Pt 1 1579 98 14727789 10.1111/j.1475-6773.2003.00194.x
    • (2003) Health Serv Res , vol.38 , Issue.6 PART 1 , pp. 1579-98
    • Kahn, K.L.1    Liu, H.2    Adams, J.L.3    Chen, W.P.4    Tisnado, D.M.5    Carlisle, D.M.6    Hays, R.D.7    Mangione, C.M.8    Damberg, C.L.9
  • 17
    • 0034118482 scopus 로고    scopus 로고
    • Across Time and Space: Variations in Hospital Use during Health Reform
    • 10857472
    • Across Time and Space: Variations in Hospital Use During Health Reform. KC Carriere LL Roos DC Dover, Health Services Research 2000 35 2 467 487 10857472
    • (2000) Health Services Research , vol.35 , Issue.2 , pp. 467-487
    • Carriere, K.C.1    Roos, L.L.2    Dover, D.C.3
  • 18
    • 77649173768 scopus 로고
    • Longitudinal data analysis using general linear models
    • 10.1093/biomet/73.1.13
    • Longitudinal data analysis using general linear models. KY Liang S Z, Biometrika 1986 73 1 13 22 10.1093/biomet/73.1.13
    • (1986) Biometrika , vol.73 , Issue.1 , pp. 13-22
    • Liang, K.Y.1
  • 19
    • 61749099217 scopus 로고    scopus 로고
    • Patients Evaluate General/family Practice; The Europep Instrument
    • Patients Evaluate General/family Practice; The Europep Instrument. R Grol M Wensing, Mediagroep KUN/UMC 2000
    • (2000) Mediagroep KUN/UMC
    • Grol, R.1    Wensing, M.2
  • 20
    • 0034913314 scopus 로고    scopus 로고
    • Impact of patient feedback on the interpersonal skills of general practice registrars: Results of a longitudinal study
    • 10.1046/j.1365-2923.2001.00976.x. 11489102
    • Impact of patient feedback on the interpersonal skills of general practice registrars: results of a longitudinal study. M Greco A Brownlea J McGovern, Med Educ 2001 35 8 748 56 10.1046/j.1365-2923.2001.00976.x 11489102
    • (2001) Med Educ , vol.35 , Issue.8 , pp. 748-56
    • Greco, M.1    Brownlea, A.2    McGovern, J.3
  • 21
    • 0037376778 scopus 로고    scopus 로고
    • Patient satisfaction with care is associated with personal choice of physician
    • 10.1016/S0168-8510(02)00160-4. 12644328
    • Patient satisfaction with care is associated with personal choice of physician. R Kalda K Polluste M Lember, Health Policy 2003 64 1 55 62 10.1016/S0168-8510(02)00160-4 12644328
    • (2003) Health Policy , vol.64 , Issue.1 , pp. 55-62
    • Kalda, R.1    Polluste, K.2    Lember, M.3
  • 22
    • 0029958039 scopus 로고    scopus 로고
    • Characteristics of practices, general practitioners and patients related to levels of patients' satisfaction with consultations
    • 8945798
    • Characteristics of practices, general practitioners and patients related to levels of patients' satisfaction with consultations. R Baker, Br J Gen Pract 1996 46 411 601 5 8945798
    • (1996) Br J Gen Pract , vol.46 , Issue.411 , pp. 601-5
    • Baker, R.1
  • 23
    • 0031158007 scopus 로고    scopus 로고
    • The reliability of patients' judgements of care in general practice: How many questions and patients are needed?
    • 10173260. 10.1136/qshc.6.2.80
    • The reliability of patients' judgements of care in general practice: how many questions and patients are needed? M Wensing C van de Vleuten R Grol A Felling, Qual Health Care 1997 6 2 80 5 10173260 10.1136/qshc.6.2.80
    • (1997) Qual Health Care , vol.6 , Issue.2 , pp. 80-5
    • Wensing, M.1    De Van, V.C.2    Grol, R.3    Felling, A.4
  • 24
    • 0031015691 scopus 로고    scopus 로고
    • Reliability and validity of a new measure of patient satisfaction with out of hours primary medical care in the United Kingdom: Development of a patient questionnaire
    • 9022436
    • Reliability and validity of a new measure of patient satisfaction with out of hours primary medical care in the United Kingdom: development of a patient questionnaire. RK McKinley T Manku-Scott AM Hastings DP French R Baker, Bmj 1997 314 7075 193 8 9022436
    • (1997) Bmj , vol.314 , Issue.7075 , pp. 193-8
    • McKinley, R.K.1    Manku-Scott, T.2    Hastings, A.M.3    French, D.P.4    Baker, R.5
  • 25
    • 0036334739 scopus 로고    scopus 로고
    • Meeting patient expectations of care: The major determinant of satisfaction with out-of-hours primary medical care?
    • 10.1093/fampra/19.4.333. 12110550
    • Meeting patient expectations of care: the major determinant of satisfaction with out-of-hours primary medical care? RK McKinley K Stevenson S Adams TK Manku-Scott, Fam Pract 2002 19 4 333 8 10.1093/fampra/19.4.333 12110550
    • (2002) Fam Pract , vol.19 , Issue.4 , pp. 333-8
    • McKinley, R.K.1    Stevenson, K.2    Adams, S.3    Manku-Scott, T.K.4
  • 26
    • 0034910805 scopus 로고    scopus 로고
    • Practice size: Impact on consultation length, workload, and patient assessment of care
    • 11510394
    • Practice size: impact on consultation length, workload, and patient assessment of care. JL Campbell J Ramsay J Green, Br J Gen Pract 2001 51 469 644 50 11510394
    • (2001) Br J Gen Pract , vol.51 , Issue.469 , pp. 644-50
    • Campbell, J.L.1    Ramsay, J.2    Green, J.3
  • 27
    • 0031668134 scopus 로고    scopus 로고
    • The meaning of patient satisfaction: An explanation of high reported levels
    • 10.1016/S0277-9536(98)00213-5. 9783878
    • The meaning of patient satisfaction: an explanation of high reported levels. B Williams J Coyle D Healy, Soc Sci Med 1998 47 9 1351 9 10.1016/S0277-9536(98)00213-5 9783878
    • (1998) Soc Sci Med , vol.47 , Issue.9 , pp. 1351-9
    • Williams, B.1    Coyle, J.2    Healy, D.3
  • 28
    • 0036247008 scopus 로고    scopus 로고
    • Performance profiles: The influence of patient satisfaction data on physicians' practice
    • 10.1542/peds.109.5.752. 11986432
    • Performance profiles: the influence of patient satisfaction data on physicians' practice. EA Rider JM Perrin, Pediatrics 2002 109 5 752 7 10.1542/peds.109.5.752 11986432
    • (2002) Pediatrics , vol.109 , Issue.5 , pp. 752-7
    • Rider, E.A.1    Perrin, J.M.2
  • 29
    • 0034633141 scopus 로고    scopus 로고
    • [Quality of general practice as experienced by patients]
    • 11070985
    • [Quality of general practice as experienced by patients]. OJ Kvamme L Sandvik P Hjortdahl, Tidsskr Nor Laegeforen 2000 120 21 2503 6 11070985
    • (2000) Tidsskr Nor Laegeforen , vol.120 , Issue.21 , pp. 2503-6
    • Kvamme, O.J.1    Sandvik, L.2    Hjortdahl, P.3
  • 30
    • 0142188634 scopus 로고    scopus 로고
    • Feedback based on patient evaluations: A tool for quality improvement?
    • 10.1016/S0738-3991(02)00199-4. 14572944
    • Feedback based on patient evaluations: a tool for quality improvement? M Wensing E Vingerhoets R Grol, Patient Educ Couns 2003 51 2 149 53 10.1016/S0738-3991(02)00199-4 14572944
    • (2003) Patient Educ Couns , vol.51 , Issue.2 , pp. 149-53
    • Wensing, M.1    Vingerhoets, E.2    Grol, R.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.