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Volumn 29, Issue 1, 2009, Pages 69-79

Swimming pool hygiene: Self-monitoring, task clarification, and performance feedback increase lifeguard cleaning behaviors

Author keywords

Cleaning behavior; Performance feedback; Self monitoring

Indexed keywords


EID: 61449096895     PISSN: 01608061     EISSN: 15408604     Source Type: Journal    
DOI: 10.1080/01608060802660157     Document Type: Article
Times cited : (11)

References (10)
  • 1
    • 0039294802 scopus 로고    scopus 로고
    • An objective review of the effectiveness and essential characteristics of performance feedback in organizational settings
    • Alvero, A. M., Bucklin, B. R., & Austin, J. (2001). An objective review of the effectiveness and essential characteristics of performance feedback in organizational settings. Journal of Organizational Behavior Management, 21, 3-30.
    • (2001) Journal of Organizational Behavior Management , vol.21 , pp. 3-30
    • Alvero, A.M.1    Bucklin, B.R.2    Austin, J.3
  • 2
    • 0032254035 scopus 로고    scopus 로고
    • Determinants of customer satisfaction with hospitals: A managerial model
    • Andaleeb, S. S. (1998). Determinants of customer satisfaction with hospitals: A managerial model. International Journal of Health Care Quality Assurance, 11, 181-187.
    • (1998) International Journal of Health Care Quality Assurance , vol.11 , pp. 181-187
    • Andaleeb, S.S.1
  • 3
    • 23044449156 scopus 로고    scopus 로고
    • Using task clarification, graphic feedback, and verbal feedback to increase closing-task completion in a privately owned restaurant
    • Austin, J., Weatherly, N. L., & Gravina, N. E. (2005). Using task clarification, graphic feedback, and verbal feedback to increase closing-task completion in a privately owned restaurant. Journal of Applied Behavior Analysis, 38, 117-120.
    • (2005) Journal of Applied Behavior Analysis , vol.38 , pp. 117-120
    • Austin, J.1    Weatherly, N.L.2    Gravina, N.E.3
  • 4
    • 84991140724 scopus 로고
    • Task clarification, performance feedback, and social praise: Procedures for improving the customer service of bank tellers
    • Crowell, C. R., Anderson, C. D., Abel, D. M., & Sergio, J. P. (1988). Task clarification, performance feedback, and social praise: Procedures for improving the customer service of bank tellers. Journal of Applied Behavior Analysis, 21, 65-71.
    • (1988) Journal of Applied Behavior Analysis , vol.21 , pp. 65-71
    • Crowell, C.R.1    Anderson, C.D.2    Abel, D.M.3    Sergio, J.P.4
  • 6
    • 61449242645 scopus 로고    scopus 로고
    • Task clarification of cleaning and restocking behaviors for a fine dining restaurant
    • Manuscript submitted for publication
    • DeRiso, A., & Ludwig, T. D. (2007). Task clarification of cleaning and restocking behaviors for a fine dining restaurant. Manuscript submitted for publication.
    • (2007)
    • DeRiso, A.1    Ludwig, T.D.2
  • 7
    • 0016307644 scopus 로고
    • Reactive self-monitoring: The effects of response desirability, goal setting, and feedback
    • Kazdin, A. E. (1974). Reactive self-monitoring: The effects of response desirability, goal setting, and feedback. Journal of 'Consulting and Clinical Psychology, 42, 704-716.
    • (1974) Journal of 'Consulting and Clinical Psychology , vol.42 , pp. 704-716
    • Kazdin, A.E.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.