Exploration of information system process improvements and firm performance

Journal of Computer Information Systems

Volumn 49, Issue 2, 2008, Pages 86-91

  Morris, Steven A ^a   Strickland, Thomas H ^a  

^a MIDDLE TENNESSEE STATE UNIVERSITY   (United States)

Author keywords

CMM; Event study; Firm performance; IS processes; Stock market valuation

Indexed keywords

CMM; EVENT STUDIES; FIRM PERFORMANCE; IS PROCESS; STOCK MARKET;

RESEARCH;

INDUSTRY;

EID: 60849107713     PISSN: 08874417     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (26)

1. Adler, P. S. "Evolving Object of Software Development," Organization 12:3, 2005, pp. 401-435.
2. Anderson, M. C.; Banker, R. D.; & Ravindran, S. "The New Productivity Paradox," Communications of the ACM 46:3, 2003, pp. 91-94.
3. Bharadwaj, A. "Resource-Based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation," MIS Quarterly 24:1, 2000, pp. 169-196.
4. Brynjolfsson, E. "The Productivity Paradox of Information Technology," Communications of the ACM 36:12, 1993, pp. 67-77.
5. Brynjolfsson, E. & Hitt, L. "Paradox Lost? Firm-Level Evidence on the Returns of Information Systems Spending," Management Science 42:4, 1996, pp. 541-558.
6. Byrd, T. A. "Information Technology, Core Competencies, and Sustained Competitive Advantage," Information Resources Management Journal 14:2, 2001, pp. 27-36.
7. Chan, Y. "IT Value: The Great Divide Between Qualitative and Quantitative and Individual and Organizational Measures," Journal of Management Information Systems 16:4, 2000, pp. 225-261.
8. Cline, M. K. & Guynes, C. S. "A Study of the Impact of Information Technology Investment on Firm Performance," Journal of Computer Information Systems 41:3, 2001, pp. 15-19.
9. Cowan, A. R. Eventus version 7User's Guide, http://www. eventstudy.com, Cowan Research LC, Ames, Iowa, 2002.
10. Dardan, S.; Stylianou, A. & Kumar, R. "The Impact of Customer-Related IT Investments on Customer Satisfaction and Shareholder Returns," Journal of Computer Information Systems 47:2, 2006/2007, pp. 100-111.
11. Dedrick, J.; Gurbaxani, V.; & Kraemer, K. L. "Information Technology and Economic Performance: A Critical Review of the Empirical Evidence," ACM Computing Surveys 35:1, 2003, pp. 1-28.
12. Fama, E.; Fisher, L.; Jensen, M.; & Roll, R. "The Adjustment of Stock Prices to New Information," International Economic Review 10, 1969, pp. 1-21.
13. Galin, D. & Avrahami, M. "Are CMM Program Investments Beneficial? Analyzing Past Studies," IEEE Software 23:6, 2006, pp. 81-87.
14. Hardgrave, B. C. & Armstrong, D. J. "Software Process Improvement: It's a Journey, Not a Destination," Communications of the ACM 48:11, 2005, pp. 93-96.
15. Huang, C. J. & Liu, C. J. "Exploration for the relationship between innovation, IT and performance," Journal of Intellectual Capital 6:2, 2005, pp. 237-252.
16. Huang, S. M.; Hung, S. Y.; Yen, D.; Li, S. H.; & Wu, C. J. "Enterprise Application System Reengineering: A Business Component Approach," Journal of Database Management 17:3, 2006, pp. 66-91.
17. Im, K; Dow, K. & Grover, V. "Research Report: A Reexamination of IT Investment and the Market Value of the Firm: an Event Study Methodology," Information Systems Research 12:1, 2001, pp. 103-117.
18. Kohli, R. & Davaraj, S. "Measuring Information Technology Payoff: A Meta-Analysis of Structural Variables in Firm-Level Empirical Research," Information Systems Research 14:2, 2003, pp. 127-145.
19. Lucas, H. Information Technology and Productivity Paradox: Assessing the Value of Investing in IT, Oxford University Press, New York, 1999.
20. MacKinlay, C. "Event Studies in Economics and Finance," Journal of Economic Literature 35:1, 1997, pp. 13-39.
21. Menachemi, N.; Burkhardt, J.; Shewchuk, R.; Burke, D.; & Brooks, R. G. "Hospital Information Technology and Positive Financial Performance: A Different Approach to Finding an ROI," Journal of Healthcare Management 51:1, 2006, pp. 40-59.
22. Santhanam, R. & Hartono, E. "Issues in Linking Information Technology Capability to Firm Performance," MIS Quarterly 27:1, 2003, pp. 125-153.
23. Peslak, A. R. "A Firm Level Study of Information Technology Productivity Using Financial and Market Based Measures," Journal of Computer Information Systems 43:4, 2003, pp. 72-80.
24. Persse, J. R. Implementing the Capability Maturity Model, John Wiley & Sons, Inc., New York, 2001.
25. Subramani, M. R. & Walden, E. "The Impact of E-Commerce Announcements on the Market Value of Firms," Information Systems Research 12:2, 2001, pp. 135-154.
26. Zhang, M. J. "IS Support of Strategic Flexibility, Environmental Dynamism, and Firm Performance," Journal of Managerial Issues 18:1, 2006, pp. 84-103.