Work Stressors, Role-Based Performance, and the Moderating Influence of Organizational Support

Journal of Applied Psychology

Volumn 94, Issue 1, 2009, Pages 254-262

  Wallace, J Craig ^a   Edwards, Bryan D ^b   Arnold, Todd ^a   Frazier, M Lance ^a   Finch, David M ^c  

^a OKLAHOMA STATE UNIVERSITY   (United States)

^b AUBURN UNIVERSITY   (United States)

^c APT Inc   (United States)

Author keywords

challenge stressors; hindrance stressors; organizational support; role based performance

Indexed keywords

ADULT; ARTICLE; CLINICAL TRIAL; EMPLOYMENT; FACTORIAL ANALYSIS; FEMALE; HUMAN; MALE; MENTAL STRESS; MULTICENTER STUDY; PRODUCTIVITY; PROFESSIONAL STANDARD; PSYCHOLOGICAL ASPECT; PSYCHOLOGICAL MODEL; SOCIAL SUPPORT; UNITED STATES;

ADULT; EFFICIENCY; EMPLOYMENT; FACTOR ANALYSIS, STATISTICAL; FEMALE; HUMANS; LOUISIANA; MALE; MODELS, PSYCHOLOGICAL; PROFESSIONAL ROLE; SOCIAL SUPPORT; STRESS, PSYCHOLOGICAL;

EID: 60349106675     PISSN: 00219010     EISSN: None     Source Type: Journal    
DOI: 10.1037/a0013090     Document Type: Article

References (49)

1. Aiken L.S., and West S.G. Multiple regression: Testing and interpreting interactions (1991), Sage, Newbury Park, CA
2. Beehr T.A., and Newman J.E. Job stress, employee health, and organizational effectiveness: A facet analysis, model, and literature review. Personnel Psychology 31 (1978) 665-699
3. Bliese P.D. Within-group agreement, non-independence, and reliability: Implications for data aggregation and analysis. In: Klein K.J., and Kozlowski S.W. (Eds). Multilevel theory, research, and methods in organizations (2000), Jossey-Bass, San Francisco, CA 349-381
4. Bliese P.D., and Castro C.A. Role clarity, work overload and organizational support: Multilevel evidence of the importance of support. Work & Stress 14 (2000) 65-73
5. Bogg J., and Cooper C. Job satisfaction, mental health, and occupational stress among senior civil servants. Human Relations 48 (1995) 327-341
6. Boswell W.R., Olson-Buchanan J.B., and LePine M.A. Relations between stress and work outcomes: The role of felt challenge, job control, and psychological strain. Journal of Vocational Behavior 64 (2004) 165-181
7. Bretz R.D., Boudreau J.W., and Judge T.A. Job search behavior of employed managers. Personnel Psychology 47 (1994) 275-301
8. Brief A.P., and George J.M. Psychological stress and the workplace: A brief comment on Lazarus' outlook. In: Crandall R., and Perrewe P.L. (Eds). Occupational stress: A handbook (1995), CRC Press, Washington, DC 15-20
9. Bryk A.S., and Raudenbush S.W. Hierarchical linear models: Applications and data analysis methods (1992), Sage, Newbury Park, CA
10. Byrne Z.S., and Hochwarter W.A. I get by with a little help from my friends: The interaction of chronic pain and organizational support on performance. Journal of Occupational Health Psychology 11 (2006) 215-227
11. Cavanaugh M.A., Boswell W.R., Roehling M.V., and Boudreau J.W. An empirical examination of self-reported work stress among U.S. managers. Journal of Applied Psychology 85 (2000) 65-74
12. Chan D. Functional relations among constructs in the same content domain at different levels of analysis: A typology of composition models. Journal of Applied Psychology 83 (1998) 234-246
13. Chen G., and Klimoski R.J. The impact of expectations on newcomer performance in teams as mediated by work characteristics, social exchanges, and empowerment. Academy of Management Journal 46 (2003) 591-607
14. Choi J.N. Multilevel and cross-level effects of workplace attitudes and group member relations on interpersonal helping behavior. Human Performance 19 (2006) 383-402
15. Cynkar A. Whole workplace health. Monitor on Psychology 38 (2007) 28-31
16. Deci E.L., and Ryan R.M. Intrinsic motivation and self-determination in human behavior (1985), Plenum Press, New York
17. Degoey P. Contagious justice: Exploring the social construction of justice in organizations. Research in Organizational Behavior 22 (2000) 51-102
18. Duhacheck A., and Iacobucci D. Consumer personality and coping: Testing rival theories and process. Journal of Consumer Psychology 15 (2005) 52-63
19. Eisenberger R., Huntington R., Hutchinson S., and Sowa D. Perceived organizational support. Journal of Applied Psychology 71 (1986) 500-507
20. Folkman S., and Lazarus R.S. If it changes it must be a process: Study of emotion and coping during three stages of a college examination. Journal of Personality and Social Psychology 48 (1985) 150-170
21. Frone M.R. Interpersonal conflict at work and psychological outcomes: Testing a model among young workers. Journal of Occupational Health Psychology 5 (2000) 246-255
22. Gavin M.B., and Hofmann D.A. Using hierarchical linear modeling to investigate the moderating influence of leadership climate. Leadership Quarterly 13 (2002) 15-33
23. Griffin M.A., Neal A., and Parker S.K. A new model of work role performance: Positive behavior in uncertain and interdependent contexts. Academy of Management Journal 50 (2007) 327-347
24. Hochwarter W.A., Witt L.A., Treadway D.C., and Ferris G.R. The interaction of social skill and organizational support on job performance. Journal of Applied Psychology 91 (2006) 482-489
25. Hofmann D.A., Morgeson F.P., and Gerras S.J. Climate as a moderator of the relationship between leader-member exchange and content specific citizenship: Safety climate as an exemplar. Journal of Applied Psychology 88 (2003) 170-178
26. James L.R., Demaree R.G., and Wolf G. Estimating within-group interrater reliability with and without response bias. Journal of Applied Psychology 69 (1984) 85-98
27. Karasek R.A. Job demands, job decision latitude, and mental strain: Implications for job redesign. Administrative Science Quarterly 24 (1979) 285-308
28. Kuhn R. Psychological tests reduce counterproductive acts by employees. Assets Protection 9 (1988) 9-12
29. Lazarus R.S., and Folkman S. Stress, appraisal, and coping (1984), Springer, New York
30. Leong C.S., Furnham A., and Cooper C.L. The moderating effect of organizational commitment on the occupational stress outcome relationship. Human Relations 49 (1996) 1345-1363
31. LePine J.A., LePine M.A., and Jackson C.L. Challenge and hindrance stress: Relationships with exhaustion, motivation to learn, and learning performance. Journal of Applied Psychology 89 (2004) 883-891
32. LePine J.A., Podsakoff N.P., and LePine M.A. A meta-analytic test of the challenge stressor-hindrance stressor framework: An explanation for inconsistent relationships among stressors and performance. Academy of Management Journal 48 (2005) 764-775
33. Morgeson F.P., and Hofmann D.A. The structure and function of collective constructs: Implications for multilevel research and theory development. Academy of Management Review 24 (1999) 249-265
34. Murphy P.E., and Jackson S.E. Managing work role performance: Challenges for twenty-first century organizations and their employees. In: Ilgen D.R., and Pulakos E.D. (Eds). The changing nature of performance: Implications for staffing motivation and development (1999), Jossey-Bass, San Francisco, CA 325-365
35. Pinheiro J.C., and Bates D.M. Mixed effects models in S and S-PLUS (2000), Spring Verlag, New York
36. Podsakoff N.P., LePine J.A., and LePine M.A. Differential challenge stressor-hindrance stress relationships with job attitudes, turnover intentions, turnover, and withdrawal behavior: A meta-analysis. Journal of Applied Psychology 92 (2007) 438-454
37. Rhoades L., and Eisenberger R. Perceived organizational support: A review of the literature. Journal of Applied Psychology 87 (2002) 698-714
38. Ryan R.M., and Deci E.L. Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. American Psychologist 55 (2000) 68-78
39. Spector P.E. A control theory of the job stress process. In: Cooper C.L. (Ed). Theories of occupational stress (1998), Oxford University Press, London 153-169
40. Spector P.E. Employee control and occupational stress. Current Directions in Psychological Science 11 (2002) 133-136
41. Spector P.E., and Jex S.M. Development of four self-report measures of job stressors and strain: Interpersonal Conflict at Work Scale, Organizational Constraints Scale, Quantitative Workload Inventory, and Physical Symptoms Inventory. Journal of Occupational Health Psychology 3 (1998) 356-367
42. Steffy B.D., Jones J.W., Murphy L.R., and Kunz L. A demonstration of the impact of stress abatement programs on reducing employee's accidents and their costs. American Journal of Health Promotion 1 (1986) 25-32
43. Vroom V.H. Work and motivation (1964), Wiley, New York
44. Wallace J.C., and Chen G. A multi-level integration of personality, climate, self-regulation, and performance. Personnel Psychology 59 (2006) 529-557
45. Webb G.R., Redman S., Hennrikus D.J., Kelman G.R., Gibberd R.W., and Sanson-Fisher R.W. The relationships between high-risk and problem drinking and the occurrence of work injuries and related absences. Journal of Studies on Alcohol 55 (1994) 434-446
46. Welbourne T.M., Johnson D.E., and Erez A. The role-based performance scale: Validity analysis of a theory-based measure. Academy of Management Journal 41 (1998) 540-555
47. Wilson B. U.S. businesses suffer from workplace trauma. Personnel Journal (1991, July) 47-50
48. Witt L.A., and Carlson D.S. The work-family interface and job performance: Moderating effects of conscientiousness and perceived organizational support. Journal of Occupational Health Psychology 11 (2006) 343-357
49. Wright L., and Smye M.D. Corporate abuse: How 'lean and mean' robs people and profits (1996), MacMillan, Toronto, Ontario, Canada