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Volumn 12, Issue 1, 2009, Pages 33-35

Measuring the post-adoption customer perception of mobile banking services

Author keywords

[No Author keywords available]

Indexed keywords

ADAPTIVE BEHAVIOR; ADULT; ATTITUDE TO COMPUTERS; CONSUMER ATTITUDE; FEMALE; FINANCIAL MANAGEMENT; HUMAN; INFORMATION DISSEMINATION; MALE; MASS COMMUNICATION; MOBILE PHONE; PROCEDURES; PSYCHOMETRY; VALIDATION STUDY;

EID: 60049091339     PISSN: 10949313     EISSN: None     Source Type: Journal    
DOI: 10.1089/cpb.2007.0209     Document Type: Article
Times cited : (31)

References (7)
  • 1
    • 10644224532 scopus 로고    scopus 로고
    • Technology acceptance model for Internet banking: An invariance analysis
    • Lai VS, Li H. Technology acceptance model for Internet banking: an invariance analysis. Information & Management 2005; 42:373-86.
    • (2005) Information & Management , vol.42 , pp. 373-386
    • Lai, V.S.1    Li, H.2
  • 2
    • 33745556600 scopus 로고    scopus 로고
    • The effect of post-adoption beliefs on the expectation-confirmation model for information technology continuance
    • Thnog JYL, Hong S-J, Tam KY. The effect of post-adoption beliefs on the expectation-confirmation model for information technology continuance. International Journal of Human-Computer Studies 2006; 64:799-810.
    • (2006) International Journal of Human-Computer Studies , vol.64 , pp. 799-810
    • Thnog, J.Y.L.1    Hong, S.-J.2    Tam, K.Y.3
  • 4
    • 19644399068 scopus 로고    scopus 로고
    • Self-service technology adoption: Comparing three technologies
    • Curran JM, Meuter ML. Self-service technology adoption: comparing three technologies. Journal of Services Marketing 2005; 19:103-13.
    • (2005) Journal of Services Marketing , vol.19 , pp. 103-113
    • Curran, J.M.1    Meuter, M.L.2
  • 7
    • 0041942972 scopus 로고    scopus 로고
    • Foundations of the American customer satisfaction index
    • Anderson EW, Fornell C. Foundations of the American customer satisfaction index. Total Quality Management 2000; 11:869-82.
    • (2000) Total Quality Management , vol.11 , pp. 869-882
    • Anderson, E.W.1    Fornell, C.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.