Demanding customers in the Chinese context

Asia Pacific Business Review

Volumn 15, Issue 1, 2009, Pages 93-105

  Gamble, Jos ^a  

^a UNIVERSITY OF LONDON   (United Kingdom)

Author keywords

China; Consumers; Customer service; Multinationals; Retail

Indexed keywords

FIRM SIZE; MARKET CONDITIONS; MULTINATIONAL ENTERPRISE; RETAILING; SERVICE PROVISION; SERVICE SECTOR; TRAINING;

ASIA; CHINA; EURASIA; FAR EAST;

EID: 59649085147     PISSN: 13602381     EISSN: 1743792X     Source Type: Journal    
DOI: 10.1080/13602380802399395     Document Type: Article

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