A business process activity model and performance measurement using a time series ARIMA intervention analysis

Expert Systems with Applications

Volumn 36, Issue 3 PART 2, 2009, Pages 6986-6994

  Lam, C Y ^a   Ip, W H ^a   Lau, C W ^a  

^a HONG KONG POLYTECHNIC UNIVERSITY   (Hong Kong)

Author keywords

Activity model; ARIMA; Business process reengineering (BPR); Intervention analysis; Performance analysis; Reachable matrix; Simulation

Indexed keywords

DOMESTIC APPLIANCES; PURCHASING; REENGINEERING; TIME SERIES;

ACTIVITY MODELING; ARIMA; BUSINESS PROCESS RE-ENGINEERING; INTERVENTION ANALYSIS; PERFORMANCE ANALYSIS; REACHABLE MATRIX; SIMULATION;

TIME SERIES ANALYSIS;

EID: 58349109662     PISSN: 09574174     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.eswa.2008.08.027     Document Type: Article

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