Service science;Service science

Wirtschaftsinformatik

Volumn 50, Issue 1, 2008, Pages 60-65

  Buhl, Hans Ulrich ^a   Heinrich, Bernd ^a   Henneberger, Matthias ^a   Krammer, Alexander ^a  

^a UNIVERSITY OF AUGSBURG   (Germany)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 57149147604     PISSN: 09376429     EISSN: None     Source Type: Journal    
DOI: 10.1007/PL00022212x     Document Type: Article

References (15)

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2. Alonso, Gustavo; Casati, Fabio; Kuno, Harumi; Machiraju, Vijay (2003): Web Services: Concepts, Architectures and Applications. Springer, Berlin.
3. Bettag, Urban (2001): Web-Services. In: Informatik Spektrum 24 (5), S. 302-304.
4. Bullinger, Hans-Jörg; Scheer, August- Wilhelm (2005): Service Engineering - Entwicklung und Gestaltung innovativer Dienstleistungen. 2. Aufl., Springer, Berlin Heidelberg.
5. Chesbrough, Henry; Spohrer Jim (2006): A Research Manifesto for Service Science. In: Communications of the ACM 49 (7), S. 35 - 40.
6. Corsten, Hans (1997): Dienstleistungsmanagement. 3. Aufl., Oldenbourg Verlag, München.
7. Edvardsson, Bo;Enquist, Bo; Johnston, Robert (2005): Cocreating Customer Value Through Hyperreality in the Prepurchase Service Experience. In: Journal of Service Research 8 (2), S. 149 - 161.
8. Maglio, Paul P; Srinivasan, Savitha; Kreulen, Jeffrey T.; Spohrer, Jim (2006): Service Systems, Service Scientists, SSME, and Innovation. In: Communications of the ACM 49 (7), S. 81 - 85.
9. Meyer, Anton (Hrsg.)(1998): Handbuch Dienstleistungs-Marketing. Band 1, Schäffer-Poeschel Verlag, Stuttgart.
10. Papazoglou, Mike P. (2003): Service-Oriented Computing: Concepts, Characteristics and Directions. In: Proceedings of the Fourth international Conference on Web information Systems Engineering IEEE Computer Society, Washington, DC, S. 3-12.
11. Papazogiou Mike P.; Traverso, Paolo; Dustdar, Schahram; Leymann, Frank; Krämer, Bernd J. (2006): Service-Oriented Computing: A Research Roadmap. In: Dagstuhl Seminar Proceedings 2006 Internationales Begegnungs- und Forschungszentrum für Informatik (IBFI), Schloss Dagstuhl, Deutschland.
12. Rai, Arun; Sambamurthy, Vallabh (2006): Editorial Notes - The Growth of Interest in Service Management: Opportunities for Information Systems Scholars. In: Information Systems Research 17 (4), S. 327-331.
13. Spohrer, Jim; Riecken, Doug (Hrsg., 2006): Special Section on Service Sciences. In: Communications of the ACM 49 (7), S. 31-85.
14. W3C (2004): Web Services Glossary. http://www.w3.org/TR/ws-gloss/, Abruf am 2007-08-01.
15. Wilde, Thomas; Hess, Thomas (2007): Forschungsmethoden der Wirtschaftsinformatik - Eine empirische Untersuchung. In: WIRTSCHAFTSINFOR-MATIK 49 (4), S. 280 - 287.